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For more than 30 years, PrimoHoagies has been bringing the unmistakable taste of Philadelphia to the communities it serves. Founded in South Philadelphia, the brand built its reputation on quality — premium meats and cheeses, award-winning seeded bread, and hoagies crafted fresh to order. More than just a sandwich, a hoagie is a Philly staple rooted in tradition, built with care, and defined by the quality of every ingredient.
This small sandwich chain is known for piling cold cuts & other toppings high on sesame-seed rolls.
Address and Contact Information
Address: 1149 West Chester Pike, West Chester, PA 19382
Phone: (484) 266-0730
Website: https://www.primohoagies.com/location/West-Chester-PA
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PrimoHoagies West Chester, PA
1149 W Chester Pike West Chester, PA 19382 484-266-0730 Owner: Michael Canterino Manager: Michael/John Canterino Hours: Monday 10:00 am – 8:00 pm
Store Menu | PrimoHoagies West Chester, PA – Primo Hoagies
PrimoHoagies West Chester, PA includes a wide variety of classic, spicy, deli, chicken, tuna, meatless hoagies/subs. Our catering menu offers different …
PrimoHoagies West Chester – Facebook
… now · Pickup, Delivery. . 1149 W Chester Pike, West Chester, PA, United States, 19382. Links. . primohoagies.com/location/west-chester-pa. Services. .
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Reviews
Rocky Patel
Very disappointing experience at this Primo Hoagies location.
I originally wanted a small Chicken Diablo sandwich, but I was told by the cashier that seeded rolls are only available in Primo size. Because I specifically wanted a seeded roll, I agreed to order the Primo size, even though I did not want a large sandwich.
When I got home, I realized the sandwich was made on a regular roll, not a seeded roll. I called the store, and they told me the invoice did not mention a seeded roll.
I understand I should have checked the receipt, but the situation still doesn’t make sense. If I wanted a regular roll, I would have ordered the small size as I originally intended. The only reason I ordered Primo was because I was told that was the only way to get a seeded roll.
This location seems to be getting worse over time, and experiences like this explain the declining reviews. The staff does not appear to pay attention to customer requests or take responsibility for mistakes.
I feel bad for the owner and for the Primo Hoagies franchise because the brand itself is solid. Unfortunately, I won’t be returning to this location until there is better training and accountability from the employees.
… moreI originally wanted a small Chicken Diablo sandwich, but I was told by the cashier that seeded rolls are only available in Primo size. Because I specifically wanted a seeded roll, I agreed to order the Primo size, even though I did not want a large sandwich.
When I got home, I realized the sandwich was made on a regular roll, not a seeded roll. I called the store, and they told me the invoice did not mention a seeded roll.
I understand I should have checked the receipt, but the situation still doesn’t make sense. If I wanted a regular roll, I would have ordered the small size as I originally intended. The only reason I ordered Primo was because I was told that was the only way to get a seeded roll.
This location seems to be getting worse over time, and experiences like this explain the declining reviews. The staff does not appear to pay attention to customer requests or take responsibility for mistakes.
I feel bad for the owner and for the Primo Hoagies franchise because the brand itself is solid. Unfortunately, I won’t be returning to this location until there is better training and accountability from the employees.
Gerry Memmo
Former manager of a Primos and man this location is not run well. Nick would lose his mind. Managers are the owners who have not once attempted to fix their terrible parking lot, or get cheesesteak/chicken cheesesteak oven like my old store was told we had to. But hey, that’s why they’re in the bottom 80 of sales. Went for a pick up, walked in and only employee in sight is sitting on an office chair talking with person in the office. No greeting is always wild, but I say I have an online order. Confirms name hands me the food and goes right back to the chair to sit and talk. Another customer comes in and the manager comes out of the office loudly talking about the discount they are going to give them. Super unprofessional when you’ve got customers sitting and eating in the dining area. We used to get annoyed at my Primos when “Primos Police” would come for an audit, but they could use one. Sharpen the slicer so the meat comes out more even. Only thing making the place worth going to a primos is the food and lack of maintenance makes the high price tag for a hoagie not worth it. Also, if you have nothing better to do than sit down and talk, maybe whipe the tables after people sit at them.
… moreTia
I placed my order for my hoagie tray on Wednesday 2/4.I immediately asked if they could put the lettuce, onions, and tomatoes on the side. The girl said sure no problem. It was on my receipt stating to put those items on the side. I have party guests who have diet restrictions. I paid $117.00. I picked it up today and the lettuce, tomatoes, and onions were on the hoagies. I questioned the workers and he responded that the people who had those allergies should not be eating the hoagies to begin with and they were too busy to put the sides on the side. No apology.
… moreTimothy Ireland
Dry, mediocre corned beef hoagie. Lots of meat, but poor quality. Most of the soft-drink refrigerators were empty. Overcharged by $6. When I called on a Tuesday to address the overcharge, I was told to call back on Thursday. I won’t return.
… moreEmily Reyes
Service is absolutely outstanding, this is the best PrimoHoagies location because of how much the manager cares about service! I had an order mishap and it was taken care of by the manager who went above and beyond to help fix things! Food was very fresh and good!
… moreTiffany Marron
I love their rolls, and I’ve tried a majority of their selection of not all since they first opened their first Primos in 1992. However, my favorite has got to be the Buffalo Cutlet. Since trying this one the first time this year I find myself craving it from time to time. The heat is spot on, the blue cheese is phenomenal and all tied up in the most amazing roll! It’s been a few weeks, I may need to order today. Go get yourself one!
… moreYasmine
It was super good! A worker named Jeremiah was so helpful and kind. Will be coming back again!!
… moreParas Doshi
I ordered the Neno I think it’s called. Great vegetarian sandwich. Liked it so much that I got another one that weekend. The toasted sesame bread is solid but just be careful because it can be a little spicy!
… moreThe Dubecks
This is the BEST location in Chester County! Everyone is so nice and helpful and the food is great!! If you haven’t tried the PRIMOPILGRIM yet…. Go try it, it’s so delicious!!!
… moreArcadebrothers1
Went to Primos last weekend and to be honest there was just a poor attitude all around, by all the employees. However, the most disappointing thing is seeing someone in the food service industry not wearing a MASK. (There not even one on or around)!
Oh and I never received my receipt and the gentleman working in the back who handed me my two sandwiches couldn’t find the receipt either. So much for your policy! It wasn’t worth bringing it up seeing I wanted to get out…
… moreOh and I never received my receipt and the gentleman working in the back who handed me my two sandwiches couldn’t find the receipt either. So much for your policy! It wasn’t worth bringing it up seeing I wanted to get out…