Carin Rudich
Pleasantly surprised with what a fantastic meal we had. We were visiting Jacksonville and drove past the restaurant and noticed all the cars so decided to check it out.
Happy Hour had brought in a decent crowd and we were even able to take advantage of it in the main dining room.
The server, super charming and very friendly. He was consistent on checking on how we were doing.
A lot of the dishes are offered in two sizes opt for the smaller, the portions are big (see photos). We shared the Burrata which was amazing and super fresh. The short rib entree was so tender and served with brussel sprouts. We also had the gnocchi which was some of the best I have ever had.
Sadly, no room for dessert but I am sure it would have been as delicious just like the rest of the meal.
… moreMatt Swartz
This was our first time trying this restaurant as we don’t get out this way often. All the staff were amazing, friendly, courteous, and attentive. Our waitress, Heather, did great answering all of our questions about meals and drinks. Her recommendations were spot on as our drinks and meals were perfect. Had the cesar salad and spaghetti with fontini meatballs. Beer and mixed drinks were excellent with plenty to choose from. Since it is fall they have a number of themed drinks. The first I tried was Nonna’s Apple and the second was the pumpkin spice. They were both excellent in their own way so it would be impossible to say which I liked more. We will definitely be back. Also the prices were good for the quality and quantity of food we got. Absolutely 5 star from us !!!
… moreKristina Moore
It seems from the other reviews the last couple months. I am not the only one who feels this way. Service was awful. It was me and my boyfriend just the two of us we made reservations we got sat outside with no heaters. They did not know how to turn them on we were told food took over an hour and a half. I never got my salad my Caesar salad, that reviews rave about an hour and a half later I told her I don’t want my salad anymore. Please make our food to go. We don’t wanna be here anymore. They ignored us brought our food to the table over an hour and a half later we asked the guy who dropped our food. Can you please bring us boxes? We want to put our food in to go boxes he said yes sure, and never came back. Our waitress was standing in the corner of the computer for 20 minutes at a time we could see her in the reflection of the glass standing there, not doing anything then running by our table as if she’s so flustered and bothered and can’t handle three tables I heard other tables that she had complaining about their food being cold and underwhelming. The portions were so small for the prices. Prices look great until you get there and you wait two hours for your food and it comes out and it’s half cold and the portions are tiny. You can’t get your waitress to come back to bring you a second drink. You don’t even wanna order dessert at this time because you don’t wanna wait another hour and a half your waitress won’t be bothered to stop at the table and ask you how everything is they don’t care if she’s too busy sitting in the corner at the bar computer standing there talking to other workers I will not be back. Needless to say there are many more options in this area that are way better with service I saw no manager. I saw nothing but the young weight staff ignoring us blatantly they were blatantly ignoring us as if we had the black plague or we had Covid. They would stop after we’ve call her down. Tell us yes of course no problem and then we never see her hear from anybody again finally after we pay I had to ask for my drink to go hello I still haven’t gotten my refill. I would like to take that home with me now along with our food that I have to take home and heat up. I don’t know where the manager is in this place. I don’t know if they care because every table was in their complaining about something and not once do we see a manager anywhere just blatantly disrespectful ignored us. Food took forever service sucked.
… moreMonty K Reed
This is our favorite Italian restaurant in Jacksonville. The food is great. The service is wonderful. They have lots of allergy options gluten-free menu modifications available. Vegan vegetarian options. I love the spaghetti and meatballs and the lasagna and always like to start with the calamari. This gluten-free bread is the first time I’ve had gluten-free bread that doesn’t taste like it’s missing gluten.
… moreKris Anderson
The atmosphere is warm and inviting, the service is friendly and attentive, and the food is outstanding. The short rib with polenta and the lasagna is phenomenal. In fact, everything we ordered was absolutely delicious. Highly recommend!
… moreAlexander Kiss
Fantastic meal all around with great service and cocktails. My pasta dish was clearly home made and one of the better ones I have had in a long time. Super flavorful and a nice texture on the al-dente pasta.
Pizza is a different take from “normal” and it’s on focaccia bread; we thought it was fantastic. If you are in the mood to try different style pizza, I’d highly recommend. Light and airy with a nice balance of sauce and fresh mozzarella/parmesan.
Cocktail menu is very unique and I had the Rye and Chai, which was nice.
Overall highly enjoyed our meal!
… moreJas
First time visiting and went during the week for happy hour, I think it’s interesting that you still have to have a reservation during these hours so we sat at the bar instead. The bartender was friendly but the hostess was not; I was not a fan of the Prati Mule because the ginger syrup was very strong. But it’s cool they make it fresh! I ended up getting a margarita for my second drink and enjoyed that a little better; first drink needed an extra shot and the second drink I should’ve ordered an extra shot. From the bar bites menu we ordered: medium cheese pizza with pepperoni and fontina meatballs. The kitchen accidentally brought me the godfather pizza and I did not realize it was wrong until I ate it and another member of staff graciously allowed me to keep the food I actually ordered. The pizza was good! I would come back to try other food items, just wasn’t a huge fan of the meatballs.
… moreAlondra Irmaris
It was our anniversary dinner and everything was very delicious! Our waitress, ⭐️ Kay M , was excellent in her service. I would return and I would like her to attend to us again.
… moreDave Payne
The food was absolutely divine last night. The Brussels sprout appetizer was to die for and I highly recommend starting with it! Everything was truly outstanding and worth stopping in for!
… moreAmanda & Steven
I recently dined at Prati Italia with high expectations based on its reputation and pricing, but unfortunately my experience fell far below what I anticipated. From the moment the food arrived, it was clear that the quality did not align with the premium prices listed on the menu. Several dishes lacked flavor, seasoning seemed inconsistent, and portions were noticeably small for what was being charged.
While presentation was acceptable, the taste and overall freshness of the food did not justify the cost. It felt as though I was paying fine-dining prices for meals that resembled something far more ordinary. Dining out is meant to be an enjoyable experience, yet I left feeling disappointed and unsatisfied rather than impressed.
In addition, the value for money simply was not there. When a restaurant positions itself as upscale, customers naturally expect a higher standard of culinary quality and consistency. Sadly, this visit did not meet those expectations. For the amount spent, I expected flavorful, well-prepared dishes and a memorable dining experience, but instead I felt that the pricing far exceeded the quality delivered.
I believe there is significant room for improvement, particularly in food quality control and ensuring that menu prices accurately reflect what is being served. Until those aspects are addressed, I personally would hesitate to return or recommend this restaurant to others seeking a worthwhile dining experience.
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