

Ditch the sad desk lunch and treat yourself to a delicious sandwich near Louetta Crossing Shopping Center! Located on Louetta Road, just a short drive from Old Town Spring, Potbelly Sandwich Shop is your go-to lunch spot in Spring, TX. Step inside and enjoy all your favorites piled with premium meats and melty cheese. And don’t forget our fresh-baked cookies! Craving a morning pick-me-up? We’ve got the perfect breakfast sandwich near you! Feeding a crowd? Our catering menu’s here for the rescue! From sandwich platters to fresh salads, we’ve got something for everyone. Ready for a quick bite on Louetta Road? Order online or pop by at 1660 Louetta Road Ste 100, Spring, TX. We’ll handle the food, you handle the fun!
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.
Address and Contact Information
Address: 1660 Louetta Rd Ste. 100, Spring, TX 77388
Phone: (832) 616-4902
Website: https://www.potbelly.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Your website sucks and you’ve wasted my time and screwed up my dinner and lost a long time customer.
The last time you had the BOGO, my wife’s order through her Perks account was cancelled. I thought maybe it was flagged by the credit card company as fraud since I used the same card for my order and her’s. Minor inconvenience as they made her order and applied the discount in store.
Today, with another BOGO offer advertised, I again placed an order through my account and my wife attempted an order through her account. Her account was gone. Not a password issue, just gone. We signed her up again but the BOGO offer wasn’t there.
We go back to my account and notice the BOGO is “per order” not per person and the offer still worked.
We placed 2 additional orders to pick up at 6:15. I arrived at the store and 2 of 3 orders had been canceled.
Explanation was that I could only use the offer once. That’s fine and I understand, except for the obvious problems:
1. It clearly states per order not per customer
2. I received no notifications of the cancellations.
3. Website account history still shows my orders and the pickup time, no cancellations
4. My wife’s account was inexplicably deleted and the offer was not available to her after we signed her up again
5. No attempt by store manager to do anything other than “provide feedback about the website”.
6. My wife is a separate person and they should have at least filled her order with the discount, but they didn’t care.
I’m sitting here writing without dinner since only one order worked.
You suck, fix your website, notify your customers when orders are cancelled, and correct the wording in your offers. This should all be obvious and should not have to be brought to your attention by a former customer.
Edit: the website eventually updated to show the cancelled orders but way too late to be useful.
I did receive emails but they arrived at 5:57 for a 6:15 pickup and I was already on my way, so again not useful.
Worst experience at this potbelly today . Girls were rude and found a hair in my sandwich, so disappointed as I’ve never had a problem here
All in all, it was one of the most flavorless experiences I’ve had anywhere. But, I blame myself for deviating from McAlister’s for our weekly luncheon.
I ordered an original BLTA on wheat and was pleased with the offering.
One thing that Pot Belly does different to the other sandwich stores is they toast the sandwich buns which adds to the flavour.
My partner ordered the roast beef on white and loved it. Good sized servings and fresh ingredients.
Highly recommended.