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Ditch the sad desk lunch and treat yourself to a delicious sandwich near 135th Street & Metcalf Avenue! Located on 135th Street, just a short drive from Roe Park, Potbelly Sandwich Shop is your go-to lunch spot in Overland Park, KS. Step inside and enjoy all your favorites piled with premium meats and melty cheese. And don’t forget our fresh-baked cookies! Craving a morning pick-me-up? We’ve got the perfect breakfast sandwich near you! Feeding a crowd? Our catering menu’s here for the rescue! From sandwich platters to fresh salads, we’ve got something for everyone. Ready for a quick bite on 135th Street? Order online or pop by at 6475 W 135th Street, Overland Park, KS. We’ll handle the food, you handle the fun!
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.
Address and Contact Information
Address: 6475 W 135th St, Overland Park, KS 66223
Phone: (913) 906-8645
Website: https://www.potbelly.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
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135th & Metcalf – Potbelly
135th & Metcalf. OpenUntil 9:00pm. 6475 W 135th Street Overland Park, KS 66223 · (913) 906-8645. In-Shop Pick Up. Hours. Shop Hours. Tue: 10:00am – 09:00pm; Wed …
Potbelly
Hungry? Potbelly’s toasty sandwiches, soups, salads, and more are just a few clicks away. Order online now for pick-up or delivery.
Reviews
Law Of Kindness
I am beyond disappointed with our visit to Potbelly Sandwich Shop on Friday night. What looked decent from the outside quickly turned into one of the worst restaurant experiences I’ve had.
When we walked in, nearly every table was dirty. There was no employee at the counter, no one greeting customers, and no one cleaning. The front area felt completely unattended. We had to search just to find a table that wasn’t covered in crumbs and mess.
The drink station was absolutely filthy — sticky, caked with old spills, and clearly not maintained. It was honestly disgusting.
When we ordered, the food looked like it was slapped together with zero care or quality control. But the most alarming part was being able to see behind the counter into the prep area. The kitchen looked completely chaotic and dirty. If that’s what customers can see, I can’t imagine what’s happening out of sight.
This experience showed a serious lack of cleanliness, management, and basic standards. I would not recommend this location, and I truly hope ownership addresses these major issues immediately.
… moreWhen we walked in, nearly every table was dirty. There was no employee at the counter, no one greeting customers, and no one cleaning. The front area felt completely unattended. We had to search just to find a table that wasn’t covered in crumbs and mess.
The drink station was absolutely filthy — sticky, caked with old spills, and clearly not maintained. It was honestly disgusting.
When we ordered, the food looked like it was slapped together with zero care or quality control. But the most alarming part was being able to see behind the counter into the prep area. The kitchen looked completely chaotic and dirty. If that’s what customers can see, I can’t imagine what’s happening out of sight.
This experience showed a serious lack of cleanliness, management, and basic standards. I would not recommend this location, and I truly hope ownership addresses these major issues immediately.
Rohan Kamath
Potbelly is always solid, and ordering through the app makes it even better. Join their Perks program—after your first order, you get a free sandwich. The app also unlocks the Underground Menu (app-only), which is a fun way to try custom combos without paying extra for special requests.
This time:
Prime Rib Steak (Regular Menu) – White bread, caramelized onions, Swiss, garlic aioli, and their amazing hot peppers. Flavor was great and melty; only wish there was more steak.
Fireball (Underground) – Italian meatballs, chili, cheddar, and hot peppers. Messy but so good, easily one of my favorites.
Combo tip: Skinny Trio (turkey, chicken, or ham + cheese) comes with chips and a drink. But pair a Skinny with soup or salad, and you can choose any Skinny sandwich. Soups are surprisingly good—baked potato and chicken pot pie are musts.
Bread options are just white and multigrain, but toasted to a soft crunch that works perfectly. Zapp’s chips, shakes, cookies, and their $7 jar of hot peppers (best giardiniera mix you’ll find) round out the menu.
Friendly staff, clean store, and a small patio. Pro move: Add hot peppers to everything—they’re free and take every bite up a notch.
… moreThis time:
Prime Rib Steak (Regular Menu) – White bread, caramelized onions, Swiss, garlic aioli, and their amazing hot peppers. Flavor was great and melty; only wish there was more steak.
Fireball (Underground) – Italian meatballs, chili, cheddar, and hot peppers. Messy but so good, easily one of my favorites.
Combo tip: Skinny Trio (turkey, chicken, or ham + cheese) comes with chips and a drink. But pair a Skinny with soup or salad, and you can choose any Skinny sandwich. Soups are surprisingly good—baked potato and chicken pot pie are musts.
Bread options are just white and multigrain, but toasted to a soft crunch that works perfectly. Zapp’s chips, shakes, cookies, and their $7 jar of hot peppers (best giardiniera mix you’ll find) round out the menu.
Friendly staff, clean store, and a small patio. Pro move: Add hot peppers to everything—they’re free and take every bite up a notch.
Bernie M
11/2/4/24
Kind of reminds me of pickleman’s. It wasn’t busy when I got my food luckily. Very clean place. Even the restrooms smelt like heaven.
I like my sandwich. I got the Italian with hot peppers and hot peppers ain’t that bad I think it actually gave it more flavor. Broccoli cheese soup was good.
I think everything was okay. Staff was good.
… moreKind of reminds me of pickleman’s. It wasn’t busy when I got my food luckily. Very clean place. Even the restrooms smelt like heaven.
I like my sandwich. I got the Italian with hot peppers and hot peppers ain’t that bad I think it actually gave it more flavor. Broccoli cheese soup was good.
I think everything was okay. Staff was good.
Candice Banks
If a customer has a order over 20.00 dollars their should be policy and procedure in place to be able to take a 50.00 dollar bill and not tell the customer you all are receiving fake bills in the area insinuating and profiling customers that we would give out fake money. Then proceed to take 40.00 dollars 10 dollars less and acting like you all do not have a way to check bills. I will absolutely not be dining at this location and I will be contacting corporate as well. Thank your associate Kaleb.
… moreJennifer Crawford
The girls there couldn’t care less about the customer or what they want.
They rinse but don’t clean. Left the ice cream lid open and was scooping out sugar milk.
She started putting something I didn’t ask for on my sandwich and when I told her no. No. she looked like I was crazy. It’s just a sandwich.
Took over 5 minutes for them to mosy over to ring us out as well.
… moreThey rinse but don’t clean. Left the ice cream lid open and was scooping out sugar milk.
She started putting something I didn’t ask for on my sandwich and when I told her no. No. she looked like I was crazy. It’s just a sandwich.
Took over 5 minutes for them to mosy over to ring us out as well.
Anto nella
Bad experience!
I was excited to try it for the first time.
As soon as I arrived I said to them it is my first time so not sure how it works.
He looked a me and said: come to this side to order.
From them was all rude and not nice.
I was trying to look for some information how this work, found on the side the instructions.
He did not spoke to me at all. I was there waiting, her mate was looking to him awkwardly and you can clearly tell they do not get along.
He said she will give you the sandwich.
She asked me if I want to add something so I Asked her, oh sorry did not know that , what can I add? She roller up her eyes and pointed over her head.
Oh I see I said I just did not ask for anything just some aioli bc I felt embarrassed.
They did not even give me a check.
I would not recommend this place to anyone also unfortunately it was my first and last time there.
… moreI was excited to try it for the first time.
As soon as I arrived I said to them it is my first time so not sure how it works.
He looked a me and said: come to this side to order.
From them was all rude and not nice.
I was trying to look for some information how this work, found on the side the instructions.
He did not spoke to me at all. I was there waiting, her mate was looking to him awkwardly and you can clearly tell they do not get along.
He said she will give you the sandwich.
She asked me if I want to add something so I Asked her, oh sorry did not know that , what can I add? She roller up her eyes and pointed over her head.
Oh I see I said I just did not ask for anything just some aioli bc I felt embarrassed.
They did not even give me a check.
I would not recommend this place to anyone also unfortunately it was my first and last time there.
jerry elsea
Food was good, but a small portion for a $15 meal. The line took a while and I was third in line. Would return if bigger portion or cheaper price.
… moreChris Brown
Dear management, does your staff pad the tickets, or do you charge different rates depending on the time of day/day of week?
Most recently I’ve gotten wreck combo with small drink/chips. Recently it was $15, today it was $19? What gives?!?
Staff seem miserable and way bothered when I asked in person what the deal with pricing was….
EDIT – since management won’t answer the question, 1 star
… moreMost recently I’ve gotten wreck combo with small drink/chips. Recently it was $15, today it was $19? What gives?!?
Staff seem miserable and way bothered when I asked in person what the deal with pricing was….
EDIT – since management won’t answer the question, 1 star
Vogon
Mediocre hot sandwiches. No matter which one you get or what toppings/sauces you put on it, they all taste kind of the same, and a wee bit “manufactured” if you know what I mean.
… morearial lawson
I came in with a group of people, this was all of our first time here. We were clearly reading the menu when the girls at the register were impatiently rushing us. We apologized for it being our first time and they seemed to not care. We had to repeat our order multiple times, and still got the wrong sandwich. One lady also asked what we wanted on a sandwich, we were trying to read the toppings, and she just made it plain without us getting to say anything. On top of that, not ONE table was cleaned off to sit at, we had to wipe crumbs off the table, to sit down. I genuinely would not recommend this place to anyone.
… more