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Ditch the sad desk lunch and treat yourself to a delicious sandwich near Harlem Avenue and 159th Street! Located in Tinley Park, just a short drive from White Water Canyon Water Park, Potbelly Sandwich Shop is your go-to lunch spot on Harlem Avenue. Step inside and enjoy all your favorites piled with premium meats and melty cheese. And don’t forget our fresh-baked cookies! Craving a morning pick-me-up? We’ve got the perfect breakfast sandwich near you! Feeding a crowd? Our catering menu’s here for the rescue! From sandwich platters to fresh salads, we’ve got something for everyone. Ready for a quick bite on Harlem Avenue? Order online or pop by at 15901 Harlem Avenue, Tinley Park, IL. We’ll handle the food, you handle the fun!
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.
Address and Contact Information
Address: 15901 Harlem Ave, Tinley Park, IL 60477
Phone: (708) 444-2303
Website: https://www.potbelly.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
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Tinley Park – Potbelly.com
Tinley Park. ClosedOpens 10:00am. 15901 Harlem Avenue Tinley Park, IL 60477 · (708) 444-2303. In-Shop Pick Up. Hours. Shop Hours. Sat: 10:00am – 09:00pm; Sun: …
Potbelly
Hungry? Potbelly’s toasty sandwiches, soups, salads, and more are just a few clicks away. Order online now for pick-up or delivery.
Potbelly Delivery Menu – Tinley Park | Order Online – Active Menus
Prime Rib Steak. Tender sliced prime rib steak, swiss, housemade caramelized onions, garlic aioli. · Sweet Heat Pork BBQ. Slow-cooked pulled pork, cheddar, …
Reviews
Akoni UH
I visited this location for the very first time and left utterly disgusted by the experience.
Everything was fine until I reached the register and politely asked the team member to fill my cup of chili to the top—it was noticeably underfilled. At that point, the manager abruptly stopped the associate and instructed him not to fill it further, citing “store policy.”
I then asked for a cup of water. The manager handed me a cup fit for an infant. When I requested a medium-sized cup instead, she refused again, stating it was against company policy.
Let’s put this into perspective. I was spending over $18 on a sandwich and a cup of chili, yet the manager chose to draw a – hard line over:
– a half ladle of chili, and
– a disposable cup that costs, on average, two cents for a national chain like Potbelly.
Seriously?
Rather than applying common sense or prioritizing customer satisfaction, the manager was more focused on rigid rule enforcement. As a result, they lost a customer who spends approximately $150 per month over what amounts to maybe ten cents in product cost.
Needless to say, I walked out and have no intention of returning. I’m not sure who is training these young, inexperienced managers, but this is a textbook example of how not to retain customers.
SMH
… moreEverything was fine until I reached the register and politely asked the team member to fill my cup of chili to the top—it was noticeably underfilled. At that point, the manager abruptly stopped the associate and instructed him not to fill it further, citing “store policy.”
I then asked for a cup of water. The manager handed me a cup fit for an infant. When I requested a medium-sized cup instead, she refused again, stating it was against company policy.
Let’s put this into perspective. I was spending over $18 on a sandwich and a cup of chili, yet the manager chose to draw a – hard line over:
– a half ladle of chili, and
– a disposable cup that costs, on average, two cents for a national chain like Potbelly.
Seriously?
Rather than applying common sense or prioritizing customer satisfaction, the manager was more focused on rigid rule enforcement. As a result, they lost a customer who spends approximately $150 per month over what amounts to maybe ten cents in product cost.
Needless to say, I walked out and have no intention of returning. I’m not sure who is training these young, inexperienced managers, but this is a textbook example of how not to retain customers.
SMH
Mohammad Shoman
They added bacon to my sandwich by mistake and they didn’t change the sandwich they just removed it it’s was still there as Muslim restaurant need to accept the fact we don’t eat it
… moreMeghan Germino
Not sure why they’re many negative reviews. I come here often and never faced an issue until sandwich day the other day. I typically never order from places during specials like this unless it’s right when they open because come rush&lunch hour i feel like it’s a given they’re super busy.
Anyways, they are very accommodating & willing to make any issue that happened, be fixed right away.
… moreAnyways, they are very accommodating & willing to make any issue that happened, be fixed right away.
Blah Blah
Went in to grab a Uber Eats and it took 30+ minutes to grab the order. Everyone of the employees are very slow and don’t know how to keep up. The store kept piling with customers and they kept going at a very slow pace. The workers need to be faster and more efficient. The workers were doing orders that had just came in and didn’t work on the old ones that people were waiting for. Horrible crew. This was absolutely ridiculous.
… moreAndrew Garcia
Had ordered dinner picked it up for my break at work first bite of my fireball sub had the young ladies hair stuck between my teeth. Can you have your worker tie their hair and make sure sandwiches and chili doesn’t have hair. Was giving this location a second chance since I haven’t came here in over a year. I never make reviews so this has to be shared. June 24th 2024 6:15pm
… moreAbdallah Atshan
On the phone while waiting for sandwich chips and Float . Sandwich got done but still on the phone waiting for a float.root beer float is nasty btw ! Chargers for a drink as well even though I paid for the float .
… moreCarol Hanson
I like the fact that you can choose the bead you want white or wheat. But the choice to choose the skinny bread or regular bead is a awesome way to get your sandwich in line with your calorie intake. Choose your choice of toppings for your sandwich. Sandwiches served warm and tasty. Salads, soup, mac n cheese, cookies, chip choices. Thirsty enjoy a shake for a change of pace. Dining inside nice plenty of seats available. Clean and friendly staff.
… moreGeorge Doonsman
Slow and unprofessional, rude service. Don’t eat here. Eat at Jimmy John’s that is near by. For context, I eat at a potbelly almost every day, I love it, but never again will I visit this location.
I waited in the office, to the side, for 18 minutes, for an order made online. I watched multiple people walk in after me, order in shop, receive their sandwich and pay, despite me having ordered my sandwich prior to any of them.
Finally, I stood in line to be helped. As I walked up for my turn, and my sandwich was now finally ready and being handed to me. By now 20 minutes had gone by and I voiced my displeasure to the associate. She turned to a male associate by the oven and he stated that refunds get handled after the fact and nothing could be done in the moment. Confused by that, I clarified and asked that they confirm I’d be getting my refund. The male associate, seemingly bothered that i brought a concern about waiting 20 minutes for an online order, reluctantly confirmed and stated I would get a refund. As I replied that I heard his confirmation, he flippantly stated. “Now you have a nice day.”
I understand this can be claimed as a standard greeting in a customer service scenario, but I’ve been customer facing for over 20 years in my role and I can assure you, the male associate was being instigatory, hoping I would react to his rude behavior. I didn’t react though, but wanted to share my experience to warn other loyal potbelly goers. Do not eat here, they don’t value our business at this location.
… moreI waited in the office, to the side, for 18 minutes, for an order made online. I watched multiple people walk in after me, order in shop, receive their sandwich and pay, despite me having ordered my sandwich prior to any of them.
Finally, I stood in line to be helped. As I walked up for my turn, and my sandwich was now finally ready and being handed to me. By now 20 minutes had gone by and I voiced my displeasure to the associate. She turned to a male associate by the oven and he stated that refunds get handled after the fact and nothing could be done in the moment. Confused by that, I clarified and asked that they confirm I’d be getting my refund. The male associate, seemingly bothered that i brought a concern about waiting 20 minutes for an online order, reluctantly confirmed and stated I would get a refund. As I replied that I heard his confirmation, he flippantly stated. “Now you have a nice day.”
I understand this can be claimed as a standard greeting in a customer service scenario, but I’ve been customer facing for over 20 years in my role and I can assure you, the male associate was being instigatory, hoping I would react to his rude behavior. I didn’t react though, but wanted to share my experience to warn other loyal potbelly goers. Do not eat here, they don’t value our business at this location.
Robert McCarthy
Wednesday passing through this lot I was harassed by a male subject wearing a black hoodie with red scribbelly writing on his shirt looking to use somebody’s cellphone he was yelling something mercesiful at first I ignored him that he was fondeling saying do you have a cellphone. At your business
… moreZak Faulkner
Ordered a delivery for a pizza melt and chicken salad sandwich. Pizza melt came with no marina and chicken salad sandwich came with no cheese. Called the store and was told that I was lying. Already called corporate. Terrible customer service. Picture below. Orange in the top is grease from the pepperoni being cooked. No marinara at all.
… more