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Ditch the sad desk lunch and treat yourself to a delicious sandwich near Louis Joliet Mall! Located on Jefferson Street, just a short drive from Pilcher Park, Potbelly Sandwich Shop is your go-to lunch spot in Joliet, IL. Step inside and enjoy! Fuel up for the day with our breakfast sandwiches. From classic egg and cheese to various options, we’ve got the perfect breakfast sandwich near you! Feeding a crowd? Our catering menu is here to make your life easier (and tastier). From sandwich platters to fresh salads and more, we’ve got something for everyone. Ready for a quick bite on Jefferson Street? Order online or pop by at 2613 W Jefferson Street, Joliet, IL. We’ll handle the food, you handle the fun!
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.
Address and Contact Information
Address: 2613 W Jefferson St, Joliet, IL 60435
Phone: (815) 553-0276
Website: https://www.potbelly.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
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Joliet – Drive Thru – Potbelly
Joliet – Drive Thru. ClosedOpens 10:00am. 2613 W Jefferson Street Joliet, IL 60435 · (815) 553-0276. In-Shop Pick Up Drive-Thru Pick Up. Hours. Shop Hours. Sun: …
Potbelly
Hungry? Potbelly’s toasty sandwiches, soups, salads, and more are just a few clicks away. Order online now for pick-up or delivery.
Potbelly Sandwich Shop, 2613 W Jefferson St, Joliet, IL 60435, US
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Reviews
Your Storied Past Genealogy LLC
The sandwiches are always delicious. We’ve been to this location several times, but today was exceptional because of Curtis (a sandwich maker). He is so personable and truly understands what great customer service is! Such a pleasure. Thank you, Curtis!!
… morediana conde
I don’t like doing this but I only post so maybe they can check the lettuce.
The lettuce was disgusting ordered once called they gave me Another one but it was literally the same. I worked at a restaurant and we’d check if the lettuce is good or bad. Can’t give this to the costumers. Everyone was very nice other than that. Thank you.
… moreThe lettuce was disgusting ordered once called they gave me Another one but it was literally the same. I worked at a restaurant and we’d check if the lettuce is good or bad. Can’t give this to the costumers. Everyone was very nice other than that. Thank you.
Katie Fiola Jones
Fantastic sandwiches and milkshakes. The service here was great. They have lots of tables inside and a handful of tables outside. They also have a drive thru at this location.
… moreAmanda Terrell- Chatman
I did not like the quality of my sandwich and this isn’t the first time but this will be the last time I go to this location. I asked for extra tomato and they gave me two weird top pieces that should be thrown away along with one regular slice. If this potbelly can’t afford to give a normal slice of tomato and not a garbage piece then they should close. I feel like this is unacceptable and speaks to what they feel is acceptable. I’m just shocked because of a person likes tomato why would you think you should give them the parts that are empty in the middle. Ive never seen a restaurant use those parts. Jimmy johns, jersey mikes would never, even subway.
… moreJohn C
The food is really good.
The service is great.
Deducted 1 star for price.
Grossly overpriced.
$2.39 for a small drink.
$1.79 for the smallest bag of chips.
Fortunately all my food was good.
Total was over $17
I don’t know where else you’re gonna pay $17 for lunch besides a decent restaurant.
I eat lunch out at least 4 days a week.
This place could easily be in the once a week rotation.
Unfortunately due to pricing, they will be in the once a year category
… moreThe service is great.
Deducted 1 star for price.
Grossly overpriced.
$2.39 for a small drink.
$1.79 for the smallest bag of chips.
Fortunately all my food was good.
Total was over $17
I don’t know where else you’re gonna pay $17 for lunch besides a decent restaurant.
I eat lunch out at least 4 days a week.
This place could easily be in the once a week rotation.
Unfortunately due to pricing, they will be in the once a year category
Jessica Colon
I always get the wreck and never been disappointed. Mac and cheese and chicken enchiladas soup is good. So I decided to powerhouse salad from pot belly’s . Ew! The spinach leaves were decomposing. The avocado was obviously sliced open and you didn’t see the black avocado?! The avocado still had some skin on it! They didn’t give me salt or pepper either… the hummus or whatever it was … was just plopped right in the middle like piece of diarrhea.
… moreAmanda Stroud
It would be nice if they’d get my order correct. Ordered a pizza sandwich with no mushrooms and this is the mess I received. I also didn’t know they offered hair as a topping but evidently you can get it added with no extra charge at this location. Disgusting.
… moreAshley Pertle
They need to work on their communication. I made a few mistakes in this situation as well but their lack of organization and professionalism set me over the edge. I accidentally ordered from the wrong location. This was my fault. I work in this area, it defaulted to this location. I thought I changed my location but it was set to Joliet and I wasn’t aware. I placed an order, realized when I was five min from the location i intended to order from that the location was wrong, and called. They took my name and approved for me to cancel the order. I said as an appreciation for cancelling can you keep a credit and I can order there this week? That way you can keep the business. Was this inconvenient for me? Yes. But I’m extremely empathetic and felt terrible for my mistake so as a consolation I offered to keep a credit as a thank you. The girl on the phone specifically says i have your phone and number on file, just call and say you have a credit and you can order then. I called a week later and they asked me my information at least three times and said we do not see anything about this. But they were willing to honor it based on the information I provided which was super nice. I went out of my way to drive there bc as I stated this was the inconvenient option for me but I was thankful. I drive in the complete opposite direction to go home which is a big deal to me bc I’m a single mom who is eager to get home to my child to spend time with him. I show up, and they hold up a paper receipt saying we gave you a refund. I offered numerous times when I called for them to investigate and take my number and call me back and they didn’t. I was not looking for a refund with my bank bc I asked them to leave a credit (and it was also a holiday weekend resulting in delays), they said they would leave a credit, they asked my name and number and told me to call in the next week. So there was absolutely nothing said to lead me to believe I was getting a refund so I didn’t even look at all (again single mom working OT I’m spread thin). The lack of communication infuriated me to where I’m still fuming hours later. I asked to keep a credit, they said they would, then went ahead and gave a refund. I left my number they could have communicated that. Then I called today, I offered up the order number and everything for them to investigate and for them to call me back, they didn’t. That would have been fine so long as they called and said hey it’s a little hard to keep a credit bc it often leads to confusion. We’ll give you a refund no problem. OR they could have called today and said hey I noticed a refund, would you like to place another order? Bc as a business the smart thing to do would be give an opportunity for more revenue. No they didn’t do that. I drove in the complete opposite direction to be humiliated in the drive through. I ended up stopping somewhere else for food bc I needed lunch! I’m sure companies have made worse mess ups but I mean this was a pretty difficult situation to mess up. They really just needed to communicate. There were definitely learning opportunities for them here. And I will take ownership to double check the location next time that’s for sure. So needless to say I will not be frequenting this location again!! I really don’t care how small this seems to some people my time is valuable and communication is part of customer service it’s a pretty easy fix to communicate with your customers
… moreSuEllen Yoder
The Farmhouse salad was fresh and delicious. The Wreck sandwich was just the right blend of veggies meat and cheese. Great spot for lunch.
… moreannette donisch
I needed help with my phone order, and the manager was so kind and helpful! The food was excellent! I was so frustrated at first. And left in such a great mood! Great sandwiches, soup and serice
… more