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Ditch the sad desk lunch and treat yourself to a delicious sandwich near Rice Park! Located in downtown Saint Paul, just a short walk from the Xcel Energy Center, Potbelly Sandwich Shop is your go-to lunch spot in the heart of Saint Paul. And don’t forget our fresh-baked cookies – let’s just say they disappear fast. Fuel up for the day with our breakfast sandwiches. From classic egg and cheese to various options, we’ve got the perfect breakfast sandwich near you! Feeding a crowd? Our catering menu is here to make your life easier (and tastier).We’ve got something for everyone. Ready for a quick bite in Saint Paul? Order online or pop by at 444 Cedar Street Ste 201, Saint Paul, MN. We’ll handle the food, you handle the fun!
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.
Address and Contact Information
Address: 444 Cedar St # 201, St Paul, MN 55101
Phone: (651) 224-1377
Website: https://www.potbelly.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
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St Paul | Potbelly
St Paul. OpenUntil 5:00pm. 444 Cedar Street Saint Paul, MN 55101 · (651) 224-1377. In-Shop Pick Up. Hours. Shop Hours. Mon: 08:00am – 05:00pm; Tue: 08:00am – 05 …
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Reviews
Jen
The staff at this location are DIABOLICAL. I have given it so many chances and each time it takes just an absolutely ridiculously long time receiving my order. I always order through the Potbelly app, which works through third party of DoorDash for delivery orders. I work 2.5 miles away and each time I order, it takes over an hour to get my order. The driver is always waiting at the shop for my order. The last time, and final straw for me at this location, was when I never received my order. I ordered one sandwich, a soup, and chips at 12:05pm. The driver messaged me and said he was at the shop and the manager said my order wasn’t there. I called the shop at 1:02pm and the guy I spoke to on the phone was BEYOND RUDE. I was actually appalled at how he spoke to a customer on the phone. He told me my order wasn’t there and he didn’t know what happened to it and that he couldn’t make another one (even though my DoorDash driver was still there waiting for it). He offered nothing but to cancel my order. Ok, but I still need lunch…. I feel so bad for my DoorDash driver but even worse for the staff at this location because there must be something wrong with them if they can’t even do their job correctly and kindly. If it weren’t for the location of this shop, they would absolutely close because reading their reviews, I’m in the majority of people that have bad experiences with them.
… moreMauricio Sanchez rojas
The young blonde man who made my sandwich who helped me at 11:20 on February 23, 2026, looked at me in a disgusting, almost hostile manner. However, when the white woman behind him arrived, he smiled. I even gave him the Benefit of the doubt and told him thank you; He looked away and ignored me. This incident was racially motivated and will not be tolerated. I felt uncomfortable and unwelcome. Only come if your yt
… moreAuri Owens
Okay so I’ve been coming here for a little over a month due to job changing, it’s very convenient and quick while working in the skyway but the service here is absolutely terrible. And sadly it definitely feels racially motivated. I’ve watched others be treated differently with white skin. Food from here is great! But when you feel the unwelcoming atmosphere and irritation from employees it makes it hard to enjoy the food. I didn’t make a big deal I paid for my sandwich and tossed it, It just felt off. Everything was done with an attitude and overwhelming demands that didn’t make logical sense. This is the 3rd time I have endured this at this location, and now I will no longer support. If you are reading this there is an erberts near with similar items. The team is diverse and friendly.
… moreAnna Gudknecht
Ordered on the mobile app, picked up my order, got home and ate more than half my sandwich and then saw this dark hair. So gross.
… moreC Bishman
All the employees that were there today except the young girl at the register are so incredibly rude, have a major attitude to everyone, are slow and lazy. Absolutely no customer service skills at all. There was an elderly lady asking about soups and they were SO rude to her it was unreal. The don’t even deserve a 1 star but there are no options for a big fat ZERO… I hope the owner sees this because he definitely needs all new employees.
… moreMatthew Linngren
The sandwiches are always tasty and filling. Love the assortment of chips available, and the desserts are excellent – especially the giant cookies! Don’t forget to treat yourself to a shake too! Staff are always friendly and helpful, and get you in and out even during the busy lunch rush.
Update (6/10/25): I discovered last week that a skinny sandwich and a side of mac and cheese is just the right amount of food to fill you up for lunch! I had the skinny Cubano which was excellent, and the mac stayed super hot even after walking all the way back to my office to eat!
… moreUpdate (6/10/25): I discovered last week that a skinny sandwich and a side of mac and cheese is just the right amount of food to fill you up for lunch! I had the skinny Cubano which was excellent, and the mac stayed super hot even after walking all the way back to my office to eat!
Michael Pariseau
NO Hospitality!
You are in the hospitality business. Corporate needs to come down and give this team some training. I have given this location multiple attempts to redeem themselves. I have NEVER witnessed a business where ALL of the staff are in such terrible moods.
I watch multiple people be so polite to this staff, telling them thank you, and treating them with such courtesies, just to be returned with cold faces and zero gratitude.
It is really sad to see that such a cool franchise can be pulled so far down by bad attitudes and no work ethic.
The only reason this business is still standing is because of supply and demand. If there was any sort of competition, this location would be turned over.
I don’t write this review with bad feelings, I’m just really at a loss for how poor experiences like this are just growing all too common.
I really hope this ownership team would look at their staff’s overall morale and make a good attempt at making some changes.
… moreYou are in the hospitality business. Corporate needs to come down and give this team some training. I have given this location multiple attempts to redeem themselves. I have NEVER witnessed a business where ALL of the staff are in such terrible moods.
I watch multiple people be so polite to this staff, telling them thank you, and treating them with such courtesies, just to be returned with cold faces and zero gratitude.
It is really sad to see that such a cool franchise can be pulled so far down by bad attitudes and no work ethic.
The only reason this business is still standing is because of supply and demand. If there was any sort of competition, this location would be turned over.
I don’t write this review with bad feelings, I’m just really at a loss for how poor experiences like this are just growing all too common.
I really hope this ownership team would look at their staff’s overall morale and make a good attempt at making some changes.
KELLY G
I came in on a Monday around 3:15pm stared at the menu to see what I wanted and went to the beginning where you choose your bread. There was a girl by the topping just looking at around, then looked at me out the corner of her eye and proceeded to whatever she was doing no acknowledgment.
The other gentlemen was by the register gave someone a pick up order and continued sweeping the floor.
I was going to order a pick up at that point instead of reacting to being blatantly ignored for 3 minutes and decided why when I can go eat elsewhere. May tomorrow be a better day for either one of them because clearly this day they dont feel like working.
… moreThe other gentlemen was by the register gave someone a pick up order and continued sweeping the floor.
I was going to order a pick up at that point instead of reacting to being blatantly ignored for 3 minutes and decided why when I can go eat elsewhere. May tomorrow be a better day for either one of them because clearly this day they dont feel like working.
Juan Carlos Lopez Obando (Charlie)
It was the worst experience I’ve had in this country. I went to pick up a DoorDash order and had been waiting for it for 10 minutes. There was no one in line and they wouldn’t serve me because I’m Latino. I complained that they could please serve me and deliver my order. They asked me to wait. A Black woman began to mistreat me and use vulgar language. In the end, I didn’t receive my order and was subjected to xenophobia.
… moreElisabeth Lawrence
I placed an order in advance to be delivered by a certain time via the Potbelly app. Forty minutes passed from my scheduled delivery time without a word, so I called. I was told that they “missed” it because it wasn’t above a certain dollar amount (?), but my order was ready and would go out for delivery ASAP. I asked how long the food had been sitting there, because with it being 40 minutes past the delivery time presumably this means my food would have been sitting for an hour or more by then. The person on the phone could not answer that. I said I’d like my order remade so it was actually fresh. The person on the phone put me on hold to speak to their manager, then came back and said the manager told them either I could get my order as-is or get a refund. Obviously I opted for a refund, because who wants food that’s been sitting in questionable conditions for over an hour? Rude, unhelpful, bad customer service. Think twice before ordering from here!
… more