Potbelly

  4.2 – 319 reviews   • Sandwich shop

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Ditch the sad desk lunch and treat yourself to a delicious sandwich near Northgate Mall! Located on Colerain Avenue, just a short drive from Sharon Woods Park, Potbelly Sandwich Shop is your go-to lunch spot in Colerain Township, Cincinnati. Step inside and enjoy all your favorites piled with premium meats and melty cheese. And don’t forget our fresh-baked cookies! Craving a morning pick-me-up? We’ve got the perfect breakfast sandwich near you! Feeding a crowd? Our catering menu’s here for the rescue! From sandwich platters to fresh salads, we’ve got something for everyone. Ready for a quick bite on Colerain Avenue? Order online or pop by at 9727 Colerain Avenue, Cincinnati, OH. We’ll handle the food, you handle the fun!

Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Potbelly 45251

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potbelly.com

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Fountain Square – Potbelly

Fountain Square. ClosedOpens 10:00am. 28 Fountain Square Plaza Cincinnati, OH 45202 · (513) 381-5572. In-Shop Pick Up. Hours. Shop Hours. Fri: 10:00am – 08:00pm …

Potbelly

Hungry? Potbelly’s toasty sandwiches, soups, salads, and more are just a few clicks away. Order online now for pick-up or delivery.

Reviews

Marie Ward
Had horrible experience. I’m a loyal customer. I was treated in an unprofessional manner. I have severe allergies to tomatoes. The person was not accommodating. She refused to get fresh toppings that wasn’t contaminated with tomatoes. She said this is fine as she put the contaminated toppings on my sandwich. I’ve never had this problem. I’m so disappointed. I don’t have to spend my hard earned money there. Allergies are scary!!
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A Breezy
Worst $60 spent. And wasn’t mad about the money until I seen this it was mediocre at best and that’s if you haven’t eaten in a couple days, sandwich had no topping and was made like they just threw it together. Nobody cares for their jobs anymore and you can see it in your food. Worst experience ever and I’ve order this sandwich before and was made perfectly at a different location but this was by far the worst and the manager didn’t maker it any better. Very disappointed ☹️
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Nelover Gh
I like the variety of sandwiches
For the Mediterranean sandwich I would give it 9out of 10 . For the steakhouse beef 4 out of 10
For the chicken salad sandwich 7 out of 10.
Overall the atmosphere and the service were excellent.
I recommend and I will definitely come again.
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Noah Mericle
In terms of sandwich shops, I would rate Potbelly up there with Jimmy John’s and Jersey Mikes, but better than both. The subs are made fresh with generous portions of meat and cheese. The toppings are always of great quality and they add just the right amount too. I always get The Wreck, but decided to try the mac and cheese this time as well, and was very pleasantly surprised with how good it was. I’d even say it’s better than Chick-fil-A’s mac and cheese.
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Thang
★★★★★ Food quality
★★★★★ Service
★★★★★ Ambiance
★★★★☆ Value
★★★★★ Menu selection
★★★★★ Location/Accessibility
★★★★★ Overall experience

So today, I was feeling adventurous and decided to try out a new sandwich shop for lunch instead of my usual go-to, Subway. I ordered online and got an Avo Turkey flatbread sandwich with mayo and extra veggies to take out. Let me tell you, the food quality was on point! The sandwich was hot, smelled amazing, and was neatly wrapped in parchment paper. The flatbread had a nice crispy texture and the ingredients tasted super fresh. I particularly enjoyed the avocado, which stood out even though it was a bit cold. The veggie toppings complemented the flavor of the turkey really well and the whole thing was loaded with fresh ingredients.
When I arrived at the restaurant, I was a bit early, but the staff was quick to confirm that my order was ready and wished me a good day. The restaurant itself is small but cozy with nice decors on the walls and floor that tells the story of the place. I really enjoyed looking at the historical pieces while I ate. The tables, seats, and floor were all very clean and there were convenient online pickup and snack shelves, as well as a drink fountain and fridge for canned and bottled drinks. The restrooms were at one end of the restaurant.
The Avo Turkey sandwich was listed under the “Original” size and cost me $12. It wasn’t as generously portioned as a Subway footlong, but the quality of the ingredients was above average, so I’m not complaining. The menu selection was good, with lots of sandwich, salad, soup, and side options that were all fully customizable. There were also combo options for a cheaper price and dietary and vegetarian options available. As for drinks and beverages, they had fountain drinks and packaged options, but they were definitely pricey if you didn’t order them as part of a combo. The location is easy to find in a shopping center with a spacious parking lot, and there are also accessible parking lots if I remember correctly.
Overall, I would definitely recommend this restaurant to anyone looking for an above average sandwich experience. While I can’t promise to become a regular, I will definitely come back when I’m in the mood for something different. My recent visit was totally satisfying!
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Alex Sutter
I love Potbelly, and today has been my only negative experience. But, I do believe this needs to be addressed.
We ordered a Vegan sandwich for a friend (I hyped this up too), and this is what we got unfortunately. The sandwich was supposed to have: double Mushroom, no cheese, hot peppers, avocado, lettuce, onion, tomato, pickles, oil, & seasoning. The saddest part is, the white piece on the sandwich is Chicken. This has to be the saddest sandwich I’ve ever seen. The other two sandwiches we ordered left a lot to be desired as well.
Two sup-par sandwiches no big deal, but ordering for a Vegan and to have chicken on the sandwich us just unacceptable. Nor was the ticket on the bag matching the sandwich ingredients at all.

I hope no one else has the same experience at this location.
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Katie Martini
The staff are always friendly, the place is always clean, and the food is always tasty! I’m a regular here and the team usually recognizes me and remembers my order. Even during rushes, I don’t wait very long to get my food. Portions and pricing are fair. Highly recommend the chocolate brownie cookie!
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MICHELE PARKS
This was my first time in that location and I had to write a review because their food is so good! I ordered the sandwich/salad pair. For the price I paid, the salad and sandwich was a great size. The apple pecan salad was delicious, as well as the sandwich. I ordered it online and they got everything right. With how expensive everything has gotten this was well worth it. Thank you.
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Kristy Gabbard
This place is a JOKE!!! Decided to try this place since the advertising showed more meat and all that. Well I ordered the BLTA and wow, 5 pieces of half burnt/half under cooked bacon, frozen onions and the kicker…”fresh sliced avocado” was maybe a teaspoon of brown mush. I ordered it to go and went with my daughter not even 4 mins down the road. When I tried to take it back, they told me there was nothing they could do because I left. I was literally gone less than 10 mins. Not enough time for “fresh sliced avocado” to turn into brown mush. You can see the pictures I took. No bacon and brown mush. The girls there acted like they could just not be bothered. I even told them when we first walked in that it was our first time there. We were ignored the first 5 minuets we stood waiting to order. We were actually walking back to the door when they stopped us. Only reason I stayed was because my daughter really wanted to try it. Not worth it. Ill never go back and I will make sure I let other people know not to go. Terrible food and even worse customer service.
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Jacob Gilleo
Bad pickup experience. Restaurant had one other customer, also waiting,still my order took 10 min longer than quoted. Cashier Put two cold bottled beverages in the food bag with hot sandwiches and soup and acted annoyed when I asked where they were. Ordered double meat for $5 extra and it’s ONLY MEAT. Never going back.
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