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Ditch the sad desk lunch and treat yourself to a delicious sandwich near Liberty Center! Located on Outfitters Way, just a short drive from EnterTRAINment Junction, Potbelly Sandwich Works is your go-to lunch spot in West Chester, OH. Step inside and enjoy! Fuel up for the day with our breakfast sandwiches. From classic egg and cheese to various options, we’ve got the perfect breakfast sandwich near you! Feeding a crowd? Our catering menu is here to make your life easier (and tastier). From sandwich platters to fresh salads and more, we’ve got something for everyone. Ready for a quick bite on Outfitters Way? Order online or pop by at 7246 Outfitters Way, West Chester, OH. We’ll handle the food, you handle the fun!
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.
Address and Contact Information
Address: 7246 Outfitters Wy, West Chester Township, OH 45069
Phone: (513) 587-5021
Website: https://www.potbelly.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
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Liberty Town Center – Drive Thru – Potbelly
Liberty Town Center – Drive Thru. ClosedOpens 10:00am. 7246 Outfitters Way West Chester, OH 45069 · (513) 587-5021. In-Shop Pick Up Drive-Thru Pick Up. Hours …
Potbelly
Hungry? Potbelly’s toasty sandwiches, soups, salads, and more are just a few clicks away. Order online now for pick-up or delivery.
Potbelly – 7246 Outfitters Way, West Chester, OH, 45069 – MapQuest
Get more information for Potbelly in West Chester, OH. See reviews, map, get the address, and find directions.
Reviews
Mike
First off the food was really good and the soup was perfectly paired with my sandwich. The safe working was excellent and friendly. We will definitely stop here again when we are in the area.
… moreHeather Hart
A few days ago my son and I were here and the girl at the window was quite rude. My son ordered a pizza melt and he wanted extra pizza sauce and they didn’t put hardly any pizza sauce on it at all. He said it was very dry and didn’t eat it. Fast forward to today February 11,2026. My husband and I were sitting in the parking lot watching one of the young female employees run out the door, play in the snow with her hands and try to get back in and the other employees locked her out. Then another employee came back out with her and played in the snow with their hands and run back in all while customers were at the window and inside. Not sure if they washed their hands but as far as I’m concerned we will not be back for several reasons. We have also made sure to tell others about all of this too. We used to really enjoy coming there but clearly it has gone downhill
… moreR Anderson
Excellent sandwiches, for prices that are now the norm. Service is normally very good, though if you show up during a rush it can be a bit of a wait. The restaurant is clean and well kept, a good overall atmosphere.
… moreJade
My first time there, my order got switched by mistake. I made it all the way home and then realized. They remade my sandwich when I came back so I had a fresh one without me having to ask. They gave me a fresh drink and a free cookie upon request for my trouble. The meatball sandwich was okay. I’ve tried the chicken club since then and it was really good so I would recommend that.
… moreRob Palmisano
Jordan, Brampton and Beckett were absolutely great to work with. I don’t typically leave reviews but these fellas hit a home run. Thank you men. Well done
… moreDina Tanga Licensed PTA Graduate DPT
Love the Mediterranean Chicken. Never disappointed. Sooooooo good! Restaurant was warm on this cold day. Chicken was tender and moist. The humus was so delicious. The artichoke tasted and looked fresh. Fresh cucumbers, tomatoes were so tasty. The bread was soft but crunchy. And I love the app!!
… moreLarry Bailey
Nathan was very helpful in ordering got a roast beef an cheese OMG ate at Cabela’s parking lot and returned to order more best sandwich shop I have ever been to would highly recommend them thanks for your patience while I decided what to order
… moreAnne von Koschembahr
Very disappointed and frustrated due to how a very simple request was handled.
My husband and I placed an order for two sandwiches. One of them included avocado by default. I politely asked that the avocado from my sandwich be placed onto my husband’s sandwich instead. Since this was a single order and we weren’t requesting anything extra—just transferring an ingredient that was already included—I expected this to be a straightforward request.
However, the employee taking our order insisted on charging extra for adding avocado to my husband’s sandwich, despite the fact that I was already paying for it. I calmly explained multiple times that we were not asking for additional avocado, just a reassignment of the same portion. The employee continued to argue the point and displayed clear attitude throughout the interaction.
This back-and-forth took longer than it should have and was needlessly stressful. My husband and I eventually expressed our frustration and said we would raise the issue with management. At that point, two other employees stepped in and resolved the situation by placing the avocado on the side—something that could have easily been done from the beginning.
We appreciate the eventual resolution, but the poor customer service and inflexible, argumentative attitude from the initial employee left a very negative impression. We hope your team can take this feedback seriously and consider providing additional training to staff on how to handle simple customer requests with more flexibility and professionalism.
In the event of a reply to my comment, I have already sent the above information to the general Potbelly website.
… moreMy husband and I placed an order for two sandwiches. One of them included avocado by default. I politely asked that the avocado from my sandwich be placed onto my husband’s sandwich instead. Since this was a single order and we weren’t requesting anything extra—just transferring an ingredient that was already included—I expected this to be a straightforward request.
However, the employee taking our order insisted on charging extra for adding avocado to my husband’s sandwich, despite the fact that I was already paying for it. I calmly explained multiple times that we were not asking for additional avocado, just a reassignment of the same portion. The employee continued to argue the point and displayed clear attitude throughout the interaction.
This back-and-forth took longer than it should have and was needlessly stressful. My husband and I eventually expressed our frustration and said we would raise the issue with management. At that point, two other employees stepped in and resolved the situation by placing the avocado on the side—something that could have easily been done from the beginning.
We appreciate the eventual resolution, but the poor customer service and inflexible, argumentative attitude from the initial employee left a very negative impression. We hope your team can take this feedback seriously and consider providing additional training to staff on how to handle simple customer requests with more flexibility and professionalism.
In the event of a reply to my comment, I have already sent the above information to the general Potbelly website.
Jenna Zhang
First time to try this place today and the sandwich is so good! The vegetables are very fresh. Will come again.
… moreBrian Huff
Checked this place out for lunch and it was just ok IMO. I had the wreck sandwich with everything added to it. It was good but not as good I expected and heard it was. The vibe inside was cool and the service was good.
… more