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Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.
Address and Contact Information
Address: 12273 Tech Rd, Silver Spring, MD 20904
Phone: (240) 485-3073
Website: https://www.potbelly.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
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Potbelly
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Potbelly Sandwich Shop | Downtown Silver Spring
Looking for Potbelly Sandwich Shop in Silver Spring, Maryland? Downtown Silver Spring has you covered. Stop in today to see what we have to offer this …
Reviews
John Michael
I love Potbelly’s, great sandwiches/ subs that don’t break the bank,, although they have gone up a lot since I last ate at Porbelly’s. I always get The Wreck, which use to be $6, today I paid $9. I guess every has gone up, post-Covid. Still, I great sub. Friendly and Busy staff. Many call in and delivery orders at 11:30 am.
Very clean. I’ll be Back
… moreVery clean. I’ll be Back
Charmaine Sweeney
Every time I go into this location the staff is wonderful. Terrell, the GM, is so wonderful. He definitely should be the one in charge of running the restaurant. He is such a vibe every time I see him. Onita is a just as awesome. She is a strong woman. She recently has gone through something tragic, but she still comes to work with her amazing attitude and determination. She is always a pleasure to be served by. Lastly is Olivia. She is so sweet and works really hard. I always see her taking care of customers and doing catering orders at the same time. Everyone mentioned has beautiful energy and I enjoy myself every Tuesday when I go in. Thank you guys for always making my experience amazing.
Once again, I stopped in this location and Onita, Olivia, Terrell, and two other gentlemen were hard at work. They’re the dream team, I swear. Consistent good service every time I’m there.
… moreOnce again, I stopped in this location and Onita, Olivia, Terrell, and two other gentlemen were hard at work. They’re the dream team, I swear. Consistent good service every time I’m there.
Kalid Seid
She was just looking at me when I told her what toppings I wanted, then she said “you want everything except peppers and mustard?”I said no I don’t want oil neither when I opened the sandwich at home it was drenched in oil when I specifically asked for no oil because I get nauseous when I did oil in the past. They should put the toppings one by one as you say them, but this potbelly specifically wants to do toppings from memory, which baffles me
… moreNicole Brittney
Potbelly has gone down the drain and I hope it’s JUST this location or else I’m done with them forever . I used to love potbelly!!! But every time I stop into this location, I’m disappointed. This time I told the woman so many times how I wanted my sub, first I listed everything out one by one. She says oh, you want everything? I said almost everything but absolutely no sauces. Then I listed what I wanted, again. She smiles and laughs and says ok. I get home to enjoy my sub and there is mustard and some other sauce completely drenching it!!!! It was so nasty like why would anyone want a ton of mustard on a chicken and cheddar sub?!
I just don’t understand!
Please please please – pay attention to your customers requests!!! This is why we come into the store! It’s totally disrespectful to not take the time to listen and serve. I tip and treat with courtesy but sadly every time I come to this location, something I didn’t ask for is added to my sandwich. It’s made in such a way I don’t think they’d even want to eat it. I hadn’t been in over a year and have a craving today, but I’ve learned my lesson the last time.
The last time I recall the two associates were fighting in front of customers and no one would even start making mine or the other folks in lines order until whichever one of them was the manager demanded the other to start the orders.
… moreI just don’t understand!
Please please please – pay attention to your customers requests!!! This is why we come into the store! It’s totally disrespectful to not take the time to listen and serve. I tip and treat with courtesy but sadly every time I come to this location, something I didn’t ask for is added to my sandwich. It’s made in such a way I don’t think they’d even want to eat it. I hadn’t been in over a year and have a craving today, but I’ve learned my lesson the last time.
The last time I recall the two associates were fighting in front of customers and no one would even start making mine or the other folks in lines order until whichever one of them was the manager demanded the other to start the orders.
Araksan Omar
Onita has such a disgusting attitude – makes you lose your appetite. Yelled at us for asking her to change her gloves for an allergy. Told her manager about this unacceptable behavior for making a reasonable request, but no avail.
… moreSilk Gray
Not sure of this gentleman’s name but I will say his customer service skills are beyond Pot Belly , his personality and demeanor is amazing ! He made it a pleasure to be in this establishment ! He will be a great person in what ever he applies himself to he is amazing . If he wasn’t helping me I would have most likely left . This kid deserves a super raise .
… moreSilvia Barberena
Sandwich amazing, best tuna fish In town. I feel the the employees can help customers social Distance a lot better. Like they need to wait till the whole order is ready. Instead of telling customers will u like to pay before you tell them what u will like. I was there today and I didn’t see no social distancing between customers.
… moreLuke Skywalker
I’m so disgusted with this place and the rude girl that is still working there for some reason. Receipt says “extra hots on side”, I had to ask for them only to get attitude as usual. My BLT says no avocado and guess what was in it, AVOCADO! They don’t take the time to make your order correctly. Ever! Please find new management and employees. I will never order at this location again.
… moreSight Ihsan
The black lady, Onita, yelled at us for asking her to change her gloves for an allergy. Absolutely unacceptable and disgusting behavior. Will make sure to avoid this location in the future.
… moreThu Ngo
I ordered a bowl of soup; when I asked for a spoon, I was told there weren’t any. I asked how I was supposed to eat my soup and the employee told me he didn’t know. Until service improves, I will not return.
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