Portillo’s the Colony

  4.1 – 4,454 reviews   • Fast food restaurant

Social Profile:

Welcome to Portillo’s at 4560 Destination Drive! Dive into the authentic taste of Chicago Street food at our 60s Garage themed restaurant, just 0.3 miles, 1.2 miles, 2.2 miles, 4.0 miles, 5.8 miles, 6.7 miles from Lava Cantina, Chapel at Ana Villa, Legacy West, Ford Center, Frisco Athletic Center, National Video Games Museum. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door….

Chicago-born chain for hot dogs, Italian beef sandwiches & more, plus beer & wine, in retro digs.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Portillo's the Colony 75056

Hours

Friday10 AM–12 AM
Saturday10 AM–12 AM
Sunday10 AM–11 PM
Monday10 AM–11 PM
Tuesday10 AM–11 PM
Wednesday10 AM–11 PM
Thursday10 AM–11 PM

Address and Contact Information

Address: 4560 Destination Dr, The Colony, TX 75056

Phone: (254) 233-2111

Website: https://order.portillos.com/menu/portillos-colony/

Menu Photos

Order and Reservations

Order: Order online

order.portillos.com

Photo Gallery

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Reviews

George
Our first time at Portillo’s. The dining room is vividly decorated and looked good, and it was also clean and well kept. Ordering was easy on the kiosk. I ordered the burger and fries and shr had the fish sandwich and onion rings. I liked the taste of the burger, but it was too heavy on the mayonnaise and too little ketchup. Both the French Fries and onion rings were not served hot, but barely even warm. We ordered dine-in, but food was in a to go bag. We will probably try Portillo’s again in the future, but it will be a while.
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Justin Lui
It’s a nice fast food joint with solid flame broiled burgers (4.5 star), roast beef (4.5 star) with a great dipping sauce (5 star), and hot dogs (4 star).

Fries? I love fries and theirs is very good. I’m neutral to crinkle cut fries but still 4.5 star. I tried their chocolate cake and that’s a 4 star. It’s too sweet bc it fits American taste buds. Soft and moist, though. The strawberry short cake? 4 star for me but one buddy liked it a lot bc of the whip cream and real strawberries. He called it “dangerous.”

Overall, for this price point of fast food, I’ll give it a 5 star. $10 burger combo is solid in today’s 2025 marker.
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Jay Karacuha
Haven’t had Portillo’s since I had last been to Chicago and this did not disappoint! The signature Chicago Dog is served just right with mustard, relish, tomato, Italian peppers and of course the dill pickle slice on top. Enjoyed very bite!
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Ender Bates
Portillo’s delivers exactly what you expect from a Chicago staple.
• Italian beef is flavorful and well seasoned
• Hot dogs come out fast and loaded correctly
• Chocolate cake shake lives up to the hype
• Portions justify the price in the 10 to 20 dollar range

Service moves quickly even when it’s busy. The dining area stays clean and organized. Parking is easy at this location.

It loses one star for consistency during peak hours. Food quality can dip slightly when the line gets long.

If you want reliable comfort food with bold flavors, this spot gets the job done. You will leave full and satisfied.
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JJ Tarno
First time visiting, and it was great. I had to chili cheese dogs and the wife had the grilled chicken sandwich and they were delicious. The crinkle cut fries came out hot and fresh crispy on the outside. But the strawberry lemon cake shake stole the show. Everything was delicious, service was good. It is set up like a sit down restaurant however you order from a kiosk or from the counter. Cold draft beers coming to frozen large schooner which was a nice touch. Definitely will be eating here again.
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As The Pokeball Turns
Lure Ball Bites — Today’s Catch:
After a failed roller blade side quest, I regrouped at Portillo’s, a Gym I remembered fondly from past Chicago runs and its DFW debut. I went with the Beef & Char-Grilled Italian Sausage Sandwich, fries with Comeback Sauce, and the Chocolate Covered Strawberry Shake, a full offensive lineup for an empty stomach. The beef sandwich landed like a super-effective move, though next time I’m definitely powering it up with gravy for max damage. The fries were perfectly salted, and the shake was sweet enough to feel like a rare candy reward. The Comeback sauce left me wondering its purpose. It didn’t enhance my meal experience but it didn’t hurt it. Almost like the sauce used Splash to no effect. Minor debris on the table aside, this place stays busy for a reason with strong flavor stats, solid quality, and worth the slightly higher dollar investment.
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Daniel
I’ve heard that Portillo’s is huge in Chicago, so I was excited to try it out. Can’t say I’ve ever been wowed by a hot dog before, but theirs is better than anything else I’ve had! The hot, crispy crinkle cut fries are also delicious. I looked forward to the Italian beef sandwich most of all, though it was underwhelming.

The first few times I went, it was jam-packed with customers. Although the ordering line moves pretty quickly, the pick-up at the counter system is a mess. You’re supposed to wait nearby waiting for your number to be called, but you can barely hear the number over the speaker while the numbers on the TV are really small. I counted around 30-40 people crowding around the pick-up area last time I went. Perhaps a blinking coaster system would be a better alternative.

The water refill situation is also a bit of a hassle. They give you a tiny dentist-sized cup of water, and if you want a refill you have to ask someone at the pick-up counter, who is most likely already swamped with getting people’s orders out.

Update (August 2025): I’m happy to say Portillo’s has addressed these issues. They’ve added order kiosks at the entrance, QR code ordering from tables, and a much smoother pickup system. Best of all, they now have a self-serve drink station, making refills easy. It’s great to see a popular spot improve the overall customer experience.
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Jay C
Went here for lunch, and I’ve always heard positive things about Portillo’s. While the taste of the food was good, I’m a little disappointed by the size, packaging, and price. I ordered the jumbo chilli dog, but it was actually quite small and was packed messy in the wrapper. The hotdog seemed like a standard 6-inch hot dog, but for “jumbo” I was expecting longer, and the chilli was everywhere. For about the same price (or even less) you can go to Sonic and get a footlong chilli dog which arguably taste the same in quality. The fries were good, but the sauces were $0.50 each. The gravy bread was just atrocious, soggy, wet bread–I do not recommend it.
Overall, the food does taste good, but I’ll probably just go to Sonic next time.
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Derek Boswell
I have been wanting to try this place but stayed away when it first opened because of the crowds. It was worth the wait. I ordered the Italian beef with hot peppers and it was delicious. The beef had great flavor and the sandwich was juicy. The got prepped had a nice flavor and it was a perfect size.

It wasn’t very busy on a Sunday evening which was nice. You order from a kiosk at the entrance and they call your number when it is ready. My order was ready very quickly less than 5 minutes. Prices are reasonable for the quality of the food. I will definitely be back to try the Chicago-style hot dogs next.
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Jason Schwab
I liked them at first, but sadly, my opinions have not held up. Atmosphere is nice, but the service is…….ok.

The food however did not hold up because they gave me a rather bad aftertaste later in the afternoon. Which is never good.

Folks, if you want to eat in The Grandscape, go eat somewhere else. Especially after they build the trash can of fast food called White Castle which is one of the dumbest decision Texas has made. You’ve got better choices than White Castle & This.
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