Portillo’s Richmond

  4.0 – 825 reviews   • Fast food restaurant

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Chicago-born chain for hot dogs, Italian beef sandwiches & more, plus beer & wine, in retro digs.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Portillo's Richmond 77407

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Portillo’s Richmond

About Portillo’s Richmond. Home to America’s favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake. Restaurant …

Portillo’s Richmond – Order Online

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Reviews

Lawrence Tam
Clean and super spacious. Burger is a pretty good deal and tasted pretty good. The beef sandwich, imho, shouldn’t be served without peppers or something to give it more texture/flavor chance. Bread was good for it but man… that lifeless meat needs some help.
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Pierre Daniel
I had a great experience at Portillo’s. The service was friendly and fast. The Italian beef sandwich was flavourful and satisfying, and the spicy chicken was just as good and The big burger bundle.I also really liked the grab-and-go section—it’s convenient to pick up everything from buns and condiments to Italian beef packages. Overall, a great spot for a quick and tasty meal.
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Kendra Williams
Portillo’s in Richmond is a gem for comfort food lovers! We ordered a little bit of everything to get the full experience, and it did not disappoint. The burgers were juicy with just the right amount of char on the patty, layered with fresh toppings and a soft, toasted bun that held up beautifully. The fries were golden, crispy on the outside yet fluffy inside—the perfect sidekick.

We also tried one of their signature hot dogs, and it was spot-on: a snap with every bite, topped with all the classic fixings in true Chicago style. And then, the star of the meal—their famous chocolate cake. Moist, rich, and decadently frosted, it’s the kind of dessert you’ll still be thinking about days later.

The atmosphere is casual but lively, and the staff made us feel right at home. Every plate that came out looked just as good as ours, which tells me consistency is a big deal here. We’re already planning our next visit—this is going to be a regular stop for us!
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Chris
Don’t use the app, it’s no quicker, I’ve currently been waiting 15 minutes since I placed the order for one sandwich and a fry from Costco when I left. Right now they aren’t even making a sandwich, just looking at screens.

I love Portillo’s but this is the last time I’m eating here. I can get hotdogs and Italian beef sandwiches at lots of places.
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Kasey Yu
I’ve been to the original Portillo’s in Chicago, so when I heard one was opening in Houston, I was genuinely excited. As a big fan of hot dogs, I had high hopes that it would live up to the Chicago experience. Unfortunately, after a few visits, I have to say—it just doesn’t quite measure up.

I’ve tried several items on the menu to give it a fair shot, including the cheeseburger, the Chicago-style hot dog, and the chili cheese dog.

The cheeseburger, while char-grilled, was nothing memorable. It lacked the flavor or quality that would make me order it again. The Chicago-style hot dog is a classic and definitely the go-to for many. Personally, I’m not a fan of all the traditional toppings, but I respect the authenticity. Still, the sausage itself has an odd texture or bite that throws me off a bit. I do appreciate that it’s a different kind of hot dog than your standard variety.

The chili cheese dog was the most disappointing. The hot dog was cold, so I had to take it home and reheat it. On top of that, it had way too many beans in the chili for my taste, which made it less enjoyable.

On the plus side, the decor is fun and captures that classic Portillo’s charm—it feels like a lively, family-friendly environment. It’s usually packed, which shows that people are excited about it. The staff has always been respectful and helpful during my visits, which I appreciate.

Overall, while I wanted to love this Houston location as much as the original, it just hasn’t hit the mark for me yet.
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0504 Traveller
i had looked online and noticed that Portillo’s from Chicago had opened many locations in Houston so when i was in the Richmond i decided to stop by.

it was my first time experiencing the restaurant so didn’t know what to expect. it’s more fast food than i expected as you order from a screen and then sit until your order is called. your order is packed to go and you can either take it to go or sit at the restaurant. the restaurant was huge with lots of seating but there was no staff cleaning tables or keeping up with the dining area.

we ordered the cheeseburger, the kids chicken tenders, and the chopped salad. the kids tenders and the honey mustard sauce that came with it were good; the french fries were also good. the burger was decent with a good size and flavor but nothing spectacular. the chopped salad was a good portion size and had decent flavor.

overall it was a good experience. would i go out of my way and is it something unique from chicago like deep dish pizza, no; but its decent food if you are in the area
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Jesus Gaytan
Food is awesome!! Makes you feel like home grilled food is what you are eating. The atmosphere is good, place was Crowded and somehow it didn’t feel bad at all. Ordering the food is rather quicker than expected, food came out super hot, delicious and did not take long. I would definitely go again soon. Only downside is that it was our first time and we how or why we were not given any plates, maybe they don’t give out plates. But either way it was awesome!!
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Tim Torlincasi
I tried beef sandwich (not my kind of sandwich) cheeseburger and the hot dog.
The hot dog is the best, but the bun helps make it better. The burger is ok, but there are 5 better burgers within a mile of there. The beef sandwich tastes like a cheese steak wanna be!
The people were friendly and the place was interesting enough but the food taste is missing the mark.
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Mary Ann de Leon
I’ve been to several Illinois locations and even one in Arizona. The experience at a Portillo’s is always the same. AMAZING!!! Food tastes the same from location to location. It’s absolutely delicious. This Richmond, Texas location is huge!! It has a great vibe to it. Great for large groups and nice for a party of one. Burgers are delicious, but you definitely need to try an Italian beef if you’ve never had one. And please don’t leave with a Portillo’s shake!!! May I suggest the Chocolate Cake Shake??? You’re in for a treat!!!
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J G
Classic Chicago flavor with style.

The restaurant is clean, well-built, and full of energy.
Their Italian beef sandwich is rich and savory, the gravy is hot and delicious, extra gravy is a must, soaks into the fresh bread just right.
The hot dogs are spot-on, loaded with fresh toppings and packed with flavor. A must-try for anyone craving authentic, original sandwiches done right.
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