Moth Lane
Visited a different Port of Subs location (after my last review) and was genuinely impressed. The restaurant was clean, the staff was welcoming and accommodating, and most importantly, the sandwich was made perfectly. A true 10/10 experience. Also thank you to Amilia the Cusyoemr Service rep who took their time to hear out my concerns.
… moreDiane Machen
My workplace had ordered Port of Subs online and found out the morning of the day we needed our order that our order was not going to be filled. I started phoning nearby Port of Subs and reached Bobby J. at the Reno location on Keystone. Bobby was great. He and his co-workers were able to prepare two sandwich trays and two wrap trays in less than one hour. Bobby J. was very helpful and polite. The food was great, Bobby’s suggestions to streamline our order worked perfectly, and I was extremely pleased with Bobby J.’s positive and helpful attitude. Thank you, Bobby J.!
… moreMike Faulkner
Bobby Cody and Aidan all need raises. They spoke to regular customers the same way they spoke to me as a new customer. They spoke with kindness and a readiness to provide excellent customer service which they delivered on. The icing on the cake was a teriffic sandwich. Thank you guys!!!
… moreTiana Foreman
I had such an outstanding experience at Port of Subs thanks to Cody and Izzy! From the moment I walked in, they both greeted me with genuine smiles and such positive energy. They worked together seamlessly, making sure my order was not only correct but also prepared with such care and attention to detail.
Cody went above and beyond to make helpful suggestions and made me feel like a truly valued customer. Izzy was equally amazing—friendly, efficient, and making sure everything was fresh and exactly how I wanted it. You can tell they both take pride in their work and really care about the customer experience.
It’s rare to come across a team that is this professional, courteous, and kind while still keeping the atmosphere fun and welcoming. Cody and Izzy are the kind of employees who make you want to come back again and again. Port of Subs is lucky to have them representing the brand!
… moreMrs Tell it
Updated: Cody continues to show exceptional customer service!! Thank you for such a great higher!
Cody has made our first time here tuned into a regular. He is knowledgeable, friendly and super inviting!!
Thanks for making us want to return..
… moreEl Chileno DMV
This was the first time eating at Port of Subs. I was visiting Reno and wanted to try it out. The two gentlemen working were very friendly, giving me recommendations on sandwiches and the type of bread to choose. The sandwich I ended up choosing was the number 3. It was really good. I will definitely be stopping by here again next time I am in Reno.
… moreAshley Marshall
Jimmy and Ayden were absolutely delightful and made two of the greatest sandwiches for my friends very first time at Port of Subs. Thank you Jimmy and Ayden for making our day. Appreciate them and this Port of Subs in general. As a local, I KNOW- this is THE BEST PORT OF SUBS IN TOWN! )’(
… moreWilliam Baker
The manager was amazing in his service and his ability to answer questions. I look forward to coming back to this sub shop very soon
… moreVeronica Nolan
I haven’t really ever liked port of subs but my husband loves them. We’ve tried a few different locations and I’m always left a little disappointed.
Until we went to the keystone location. They have such yummy sandwiches! The staff was also very friendly.
… moreRobert Cobb
Since the first time I’ve came in the staff has been wonderful not just to me but everyone in the store..Izzy and Jimmy are the greatest very helpful and patient..this is like a good home place I leave with a smile and happy every time..there good vibes are contagious..this is the only place I come to now..thanks and please let them know there the greatest
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