
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Hours
| Monday | 11 AM–3 AM |
| Tuesday | 11 AM–3 AM |
| Wednesday | 11 AM–3 AM |
| Thursday | 11 AM–3 AM |
| Friday | 11 AM–3 AM |
| Saturday | 11 AM–3 AM |
| Sunday | 11 AM–3 AM |
Address and Contact Information
Address: 85 University Ave E, Waterloo, ON N2J 2W1, Canada
Phone: +1 519-888-7766
Website: https://www.popeyeschicken.ca/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Popeyes in Waterloo, Ontario
Popeyes Louisiana Kitchen – MapQuest
Popeyes Louisiana Kitchen (University Ave) – Waterloo – Uber Eats
Reviews
The onion rings as side were really crunchy and nice. The burger itself had a really big size fried chicken and all works definitely turned out to be nice. We ordered a combo through Uber Eats and I believe it was on offer so under 30$ we got meals for 2 with drinks.
Definitely suggest as late night food around Waterloo.
Raman and tarun were incredibly friendly, attentive, and clearly know their menu inside out. Raman confidently recommended something different, and it honestly made my visit even better. It’s always great when staff genuinely care about your experience and guide you toward the best choices.
Highly recommend this place — and definitely take their suggestions, they know what they’re doing!
This is pure laziness and abuse of authority. No customer service skills, no professionalism, and zero respect for paying customers. If you can’t communicate or problem-solve, you shouldn’t be working drive-thru—especially not in a supervisory role.
A formal complaint with corporate is being filed, and proof of this incident will be submitted. Management needs to be held accountable. Avoid this location.
I am an usual customer here; I often buy the chicken legs for my kids. I ordered through the drive-through. The customer service is the WORST here at this store; they don’t even know how to take orders properly. I ordered 3 pieces of drumsticks and asked for 2 sauces, repeated 3 times. And still, she gave me only 1 sauce, and this is the ONLY place where they charge extra for the sauces on the side in Kitchener Waterloo.
And the chicken, they made me wait for almost 20 minutes and gave me this chicken as if I paid $3, $2, and $1 for each piece, and when I called her to ask why she gave me the chicken pieces like this, she said that she gave me the BEST pieces. If I paid the full price and extra for the sauces, please make sure it is worth it. I have been there many times and never had a good experience. The customer service is not here. God knows what’s happening to customer service here in KW
It’s like paying the money, getting your food, and getting out.
We went back to let them know this was unacceptable, and the employee said he’d replace them with hot sandwiches. He also took back our fries. When we got home again, we realized he forgot to return 3 out of the 4 fries we had ordered. The food was still only semi-warm and the fries were cold again.
To make things worse, the meal caused an upset stomach, likely due to poor sanitation. Overall, this location completely ruined my day, I wouldn’t recommend it to anyone. Definitely needs better management and cleanliness.
The highlight of the meal was undoubtedly the chicken. Each piece was perfectly crispy on the outside and tender on the inside, with a delicious blend of spices that provided just the right amount of heat. I also tried the biscuits, which were warm and had a delightful buttery flavour. Service at this Popeyes location was top-notch. The staff were friendly, efficient, and ensured that my order was accurate and served promptly. The dining area was clean and well-maintained, providing a comfortable environment to enjoy the meal.