Qhais Khairkhwah
The food was absolutely terrible. The wraps were frozen cold. The cheese was still frozen. My fries were cold as if cooked an hour earlier. There is hardly any sauce on the wrap and burger. This is the worst place you can eat. This was actually my second time, I thought I will give it a second try but it was even worse this time. Please dont waste your time and money here.
… moresam guillaume
Unfortunately we didn’t get the condiments we requested, napkins, nor utensils.
The ice tea had no ice and was slightly chilled.
The food was very tasty.
… moreRyan Archer
We came here after a softball game from the fields down the street. We went to the door but it was locked – it was 10:30pm I think. A guy inside motioned to go through the drive thru but I motioned that we needed to wash our hands and he opened the door and let us in — super nice of him I thought. We then drove through and ordered our food. The woman at the window literally did not say a word to us, just took our credit card and handed us our food. The order was a little off – got spicy tenders when we ordered regular and my blackened sandwich was super dry. Overall it was OK – one employee was great and the other was not. BTW – I don’t suggest the blackened sandwich…my daughter even told me that I should just throw it away!
… moreVee
This location in La Puente should be closed, never in my lifetime have I encountered such tasteless dry chicken as if it was a week old. Not to mentioned this potatoes no flavor and the coleslaw had the most awful taste, and up-set my tummy immediately the only thing in that entire family meal that had flavor was the biscuits and honey. A waste of money and my time.
And what happened to placing an order at the counter. You have to use the kiosk, thanks to the gentleman working whom helped me place the order.
… moreKing Goose
The service here was very horrible!!! I needed help with the kiosk I asked the manager on shift for help over 5 times and every time she just looked at me without one single acknowledgement! I’ve worked in food service for 6 years and its basic training to always acknowledge a waiting or confused customer. She either needs to be re-trained or replaced one or the other 11/26/25 5:20pm also there were no customers before me in store so there was no reason to be rude and ignore me probably treated me like that becuz im Black in a mostly Hispanic community idk but I didnt appreciate the treatment one bit, and i didnt appreciate the look of annoyance she had for having to help me when I was polite and very patient!
… moreDio Brando
Popeyes should issue a public apology for serving this paper thin BS.
Of course the Mardi gras mustard is the MVP and the ghost pepper sandwich is pretty good.
… moreluis zarate
Well. Where should I start, I went Into the dining area to order my food, a 12 piece family meal and a #2. 2 piece meal. As I walked in I was not greeted the girl at the front counter didn’t even make eye contact with me always looking down. I waited about 4-5 min. So I walked out saying to myself maybe the drive thru is faster (I went to the drive thru because I noticed four different customers waiting for their food, the employee giving the food was in slow motion) well I ordered my food and when I finally get to the window I get charged $51 and some change then I’m told that they have ran out of chicken for my order and I have to wait 15 to 20 min. This is not acceptable. Meanwhile I see everyone else getting their food just fine… (a few minutes later update ) I received my 15 min later, I got home and the food was hot and well done I was afraid of the food being cold and burn like several other comments I read but it wasn’t. With that being said I’m giving this a three stars, they just need to work on their customer service…
Ps the chicken is delicious and crisp
… moreJerson Velazquez
Great customer service. I came on Wednesday March 5, 4:50 pm and the gentleman working in the drive thru was very kind. It’s very rare to see people with good attitudes now a days. Great job man.
… moreRoman Jackson
The food tasted good but there’s only one person Manning the whole restaurant and it makes everything very slow she got my order wrong…. Because she’s such in a big hurry…. And I also ordered apple pie coupon for $1 more which I never received
.. I never bothered going back because I live too far and I stop by every once in a while when I’m in the area…. But I am very disappointed in this location The customer service was good even though she was stressed out The food tasted good but everything takes way too long and because it’s one person they’re getting orders wrong and not giving the Customer but they need… I don’t think I’m going back to this location ever again!!
… more