Ginger M
Super rude staff, I asked for a sweet tea and got unsweetened so while waiting for my food I tried to get it switched. She took my cup and got unsweetened again. The tea jugs are right in front of the window so I asked her to get sweet and she started an argument with me because I told her I know it’s not sweet. Overall good food but a fight as a grown woman over sweet tea is ridiculous. I’m paying for it the least you could do is be respectful and get the right drink.
… moreMengdie Peng
Important note: if you do want to order take out from this store, remember to check before you leave! Like three out five times they are either missing something or mistaken the menu.
I have to say the operation management of this restaurant is so terrible. Can you imagine when you drive 30 mins for a round trip to pick up your order and only found there is something missing from the package, how frustrating that is! More than that, the cell phone number they listed on Google is out of service! It’s basically a waste of your time and money!
… moreEstherlyn Camacho
Every time I order delivery, they always get it wrong. This last time, I ordered an 8pc regular signature chicken, I got spicy, ordered large Mac and cheese, it wasn’t in the bag, and my large mash potatoes didn’t have gravy. We had to go back to correct the order, and still have to deal with poor customer service. To top it all off, there is no working phone for this location, so you’re not able to seek help over the phone. I will spread the word and stop going here since they don’t care about customer satisfaction or service.
… moreleslie brown
I waited literally over half an hour for hard & burned chicken from a chicken spot… that’s absurd.
And my sweet tea tastes like umsweet dirty water.
… morePatricia Ortiz
I drive for Door Dash and Uber Eats. I really don’t like taking an order from this Popeyes. Customer service attendants do not acknowledge you are there. They are on their phones, looking around like they gave nothing to do. There is absolutely no communication and customers have to wait forever. The manager is great, but he really needs his employees to step up!
… moreLacie McGahee
I have tried to call 5 times and the phone goes straight to voicemail and says the caller is not available. They gave me chicken that literally tasted like blood and is dripping blood. GROSS!! if I could put 0 stars I would. I could get seriously sick from this!!!!
… moreDre LaJames
I do not love the chicken from this popeyes! I do not love the food from this popeyes! I do not love the service, no I especially hate the service that I have received every single time. Putting someone on the ordering menu who does not know how to speak English and then getting upset with your customers is ridiculous. And I am Panamanian so I don’t care about that. Not only did they refuse to put my order on the screen, when I got to the window they had an extreme attitude because I was asking for my food fresh. They made none of my food fresh. They got upset that I wanted my food fresh having an extreme attitude. I saw the manager staring out the window trying to stare daggers at me like that was going to do something my fried pickles were extremely undercooked even though I asked for well done. My chicken, cold not well done as I asked for. Not made fresh like I asked for it they just took some old chicken and through a little bit of lemon pepper dust on it they didn’t even want to give me my drink. And would you believe it they wouldn’t even give me my receipt. I truly hate this place it doesn’t matter what day or what time you go it’s always bad the employees are always high and extremely unmotivated. If I could give this food and service zero Stars I absolutely would! I just ordered from there and I am so extremely upset, but I know that if I go back there I’m going to cause a scene. This place is horrible and the management and all of these people working here really should not be, especially dealing with chicken and having chicken be served undercooked!!!! I will be calling the BBB to get to the bottom of this because this was a horrible experience, and I will not stop until it is rectified. 0 out of 5 stars, 10 thumbs down
… moreadrian chapa
They will sneak in tiny wing size chicken and count them as full size chicken drums or thighs. 1/3 of the 12 piece family meal is this size and that’s absolutely unacceptable especially for the price you are paying. Wasn’t even gonna leave a review about them telling us they don’t have Mac and cheese 2 and a half hours before close that they will only have Mac and cheese tomorrow. But after seeing how they cheat you on the supposedly full sized chicken was enough to leave 1 star.
… moreAurora
I’m sharing this in hopes of improving the experience for future customers. During my visit I presented a valid coupon at the register. The employee scanned it but do not explain whether it was applied and proceeded to charge me full price without acknowledgment or clarification. The interaction felt dismissive and confusing
Coupons influence where customers choose to spend their money, a clear communication is essential. I hope management reviews this situation and provides additional training on customer interaction and coupon handling so future guest receive the transparency and respect they deserve!
… moreAlexis paramore
Waited 30 mins for a a drum stick the size of a wing. They also didn’t have any change? The girl at the window gave us 37 cents in pennies.
… more