Popeyes Louisiana Kitchen

  3.7 – 841 reviews   • Chicken restaurant

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Swing by your local Popeyes at 2751 Highway 35 N and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 78382

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Order: Order online

popeyes.com

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Reviews

Gloria McDaniel
I’m not one to usually do this, but I feel like I should post this about our experience with Popeyes. We laid my grandfather to rest today and were trying to feed approximately 25 people.

This was one of the most frustrating and unprofessional restaurant experiences I’ve had in a long time.

We were initially shorted an entire box of chicken. After pointing it out, it was given to us. Once we got home, we discovered we were missing six side dishes from our order.

I called the restaurant and asked for the manager on duty. I spoke with a female manager, who did not apologize but told me the missing sides would be ready if we drove back to pick them up. So we did.

When we returned, instead of the same manager, a male manager was sent out to speak with us. His approach was immediately hostile and dismissive. When we asked for an apology for the repeated mistakes and inconvenience, he refused. He then aggressively threw food into containers, shoved them into bags, and told us to leave as if we were the problem.

It was especially concerning that after speaking with a female manager on the phone, a male manager was sent out to handle the situation in person, only to escalate it further. The decision to send out a different manager, combined with the tone and behavior we were met with, felt unnecessary and uncomfortable, especially given that the restaurant was correcting its own errors.

At no point did anyone take accountability. No apology. No concern for the wasted time, gas, or frustration caused by multiple mistakes. Mistakes happen… how a business handles them is what matters, and this was handled poorly from start to finish.

If management cannot model basic professionalism and courtesy, I can’t recommend this location. Customer service matters, and this experience was unacceptable.
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Raymond & Lisa Garcia
Went for a quick bite for dinner. Ordered a flounder sandwich, chicken sandwich, and 6 piece wings. Chicken sandwich was good. Flounder was extremely over cooked and dry and the wings were WAY over sauced. I tried to call the restaurant but it said the phone was out of service. I called a different location to get a phone number for someone I could speak with. They gave me the number to the area manager. I have yet to hear back from her.

UPDATE..Still no call from area manager. Been a little over a week.
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Terry Schaefer
This place is only good 50% of the time. We always get takeout and if you don’t check your package while you’re there, you never get your food order is never correct.It’s very sad when people have no pride in the work they perform. They need much more training than what they are provided.
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Dee Parker
Ordered a 8 piece mixed chicken and they brought out an 8 piece chicken skin meal. There was absolutely no meat, nothing but floured crust. This is the WORST experience I’ve ever had eating chicken. Popeye should be tried for treason because this is the worse betrayal of delivered chicken. A complete rip off!!
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steven havens
Service was good. However, this meal was the worst we have had at a Popeyes. Chicken was totally overcooked & sides were cold. Won’t come back again.
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Michelle McElroy
We buy from them every week. We spend over $40 every time. Last week, it wasn’t good. The cook was eating while he cooked our meal. First of all, I thought that was unsanitary. The food was dry and in small portions. You would think the sides would be full as well. I’m sorry. We will be going somewhere else from now on. This has happened 2 times b4. 🙁 Tried again today. Everything was OK, except I didn’t get my biscuit!!!
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Steve Narr
Old, dry, cold, inedible. I just got my 2 piece order and it was the worst thing I ever tried to eat …I threw it in the trash. I’ll never eat at Popeyes again!
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Ryan Hayes
Sat in the drive thru for 30 entire minutes with only a single car in front of me when I arrived, then when they finally brought the food out, all they gave me were my 2 chicken sandwiches, missing my fries and drink that I had to go inside to get. I didn’t even bother to ask for my apple pie that I didn’t receive either.
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Dave
I have been a long time customer of the Popeyes in Rockport, Texas. The last several times the chicken has been overcooked or cold. I will try another Popeyes in a nearby town and will not return to the one in Rockport. I gave them several chances. DO NOT GO THERE
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Shaleasha Mcneal
Went after a long day with my family Night manager Brian was amazing! They were busy but he managed to get everyone there food including mine at a fast pace. Everything was served hot fresh and with a welcoming smile! Thank you BRIAN GARZA FOR YOUR AMAZING SERVICE
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