Popeyes Louisiana Kitchen

  3.6 – 694 reviews   • Chicken restaurant

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Swing by your local Popeyes at 340 Fm 359 Rd S and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 77423

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popeyes.com

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Swing by your local Popeyes at 340 Fm 359 Rd S and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors.

Reviews

Nariah Hogg
Dear Popeyes Customer Service Team,
I am writing to express my disappointment with the quality of food and service I experienced at your [location name] restaurant on December 8, 2025, at approximately 11:30 AM.
I ordered three 2-piece regular combos through the drive-through. Unfortunately, the chicken was cold, dry, tasted greasy, and appeared dark in color, which did not meet the quality I expect from your brand—especially during peak lunch hours. My lunch break is only 30 minutes, so this was very frustrating.
After noticing the issue, I attempted to call the restaurant, but my call went unanswered. This lack of response added to my disappointment.
I have always trusted your brand for fresh, quality food, and I hope this was an isolated incident. Please look into this matter and let me know how you plan to address it. I would appreciate a response and any steps you can take to ensure better quality and service in the future.
Thank you for your attention to this matter.
Order Details:

Date: December 8, 2025
Time: Around 11:30 AM
Order: 3 x 2-piece regular combos
Location: 340 FM 359 Rd. South St., Brookshire TX. 77423
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Roderick Walker
I only give reviews for excellent customer service or outstanding food. I placed my order online and screwed up. The older gentleman there made sure I had exactly what I needed. I made an additional purchase on the automated screens but they were out of what was on screen, he replaced it with something else for no charge. I have a new Popeyes closer to my house, I will still drive to this one and give them my business. Very pleased with the experience.
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Kimberly Beard
Did an uber eats delivery, the delivery driver was told everything was in the bag.

We were missing over half the meal items or they were wrong.
– Only one sauce was given and it wasn’t even one of the correct ones.
– The two orders of mac and cheese I paid extra for not included.
– The cheese bites I ordered for everyone to share not included.
– One meal was suppose to come with cheese bites and they were also missing.
– Food tasted old and gave an off aftertaste.
– No straws for the drinks.

Overall the quality and the lack of attention to ensure everything was included in an order is very disappointing.
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Twana Kitzman
I like Popeyes. I like it, I do. But I’m not a big fan of fried chicken too begin with. But Popeyes is good when I have it. I like their red beans and rice, and their biscuits.
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Marcelo Venegas
The sandwich was really good and juicy I would definitely recommend
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Herbal Tea
The service here has went to hell in a hand basket. I’ve been coming here a year. Because I’m in a rig I have to go inside. The staff is rude and short. The refuse to help at the register. I stood there 10 minutes with 7 employees just looking at me. 2 near drive through, 3 in the kitchen and 2 that came to the counter to get condiments for thier lunch. No one greeted no one asked if I needed anything. I asked is there anyone working thr counter they said no go to kiosk and continue thier Spanish convo. I asked what about cash payments. ( never experienced this before here) 1 guy said press pay at counter. Lady finally fixed food handed me the bag with her your food and walked off. I refused to come back. Sad thing this happened to a coworker last week and I said maybe you caught them on a bad day. But naw. This is the norm. Customer service is not at this place.
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Waynesworld
Absolutely terrible customer service, supervisor demanded i use kiosk smfh, how do u guys achieve any good customer service doing that cause nobody wants to tap on screens when they order food I mean yall guys should just quit and let Elon Musk build a robots to service us if its that damn bad to interact with customers smfh, im a truck driver if I demanded to my boss I aint interacting with customers and they can just deal with my tablet when I deliver loads I would be fired hmmmmm have a blessed and wonderful day yall need the lord I bet the lord doesn’t use kiosk for heaven
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MARIA CONCEPCION CANTERO BAEZ
A very pleasant at Popeyes Louisiana Kitchen. Enjoying their delicious, accompanied by friendly and fast service that makes You feel welcome and eager to return.
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Alanna Zajicek
We ordered a 12 pc family meal deal classic almost $50 later. We get home it was ALL spicey. My husband went back and they already knew the order was wrong “the lazies in the back made it “ was the answer we got. Now we’re home and clearly they can’t count because we paid for a 12pc and came home with an 8pc. We have a big family. I tried to call several times the phone just rang or they answered and just hung up. We won’t be back to this location
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