Thái Mai Văn
I ordered pick-up today and was really looking forward to it because I was hungry. Unfortunately, the chicken was overcooked and dry, not juicy like before. The pieces had mostly bone and thick batter with very little meat. It wasn’t as good as my previous experiences.
… moreKimberly
I spent over 10 mins waiting for two orders of blackened chicken tenders only to get home to this. No seasoning whatsoever. What was the point in asking me to wait if you’re not going to give me what i ordered. Wasted my time and money (over $30). Worst location.
… moreNathan Aguirre
I’m not one to write a review, but after a long day I felt like picking something up to eat and relax. I get home, the sandwich is overcooked and rock solid. Not to mention I ordered a spicy chicken Sandwich and got a regular. I really just wanted to get what I payed for. This was a terrible experience, do better. I’d appreciate it if someone could contact me and give me my money back.
… moreSkylar Rice
Stopped coming here for over a year because they consistently miss items from our order. Decided to give it another chance tonight and that was a mistake we won’t make again.
Got pickles on a sandwich we ordered no pickles – check
Hardly any sauce on said sandwich – check
Missing chicken strips – check
Drive thru person kept interrupting – check
Rude staff in general – check
“Is that all..?”
“For sauces I wa…”
“Sauces at the window, thanks.”
Not coming back – check
… moreS S123
One of the worst experiences in recent memory. Bathroom was filthy. Drink machine was disheveled/dirty. I ordered a simple sandwich with side of Mac and cheese. The order took 25-30 minutes to receive. The family of 3 that ordered right in front of me got their food, ate it, and left before I received mine. Two customers after me got their food and were gone. When I got my food the cheese was cold, the chicken was a bit warm. The Mac and cheese was a little warm. The staff was in disarray. The father of the family that ordered, ate, and left in front of me joked that the staff could use some Chic Fil A training. I will NOT be a repeat customer.
… moreJonathan Miller
Excellent location! I live near a different location, but I drive further to get to this one. the past couple weeks it’s been way better, all around! Customer service is phenomenal, foood was hot, fresh, accurate! Manager Miguel P checked on us, provided refills, and verified all was well! The facility was incredibly clean, and modern!
… moreJessica Hamlet
I stopped going to this location for a while because they just couldn’t get their stuff together on a simple chicken sandwich. Within the last few months it has improved drastically. The management team that is there now is really on top of things at the store as well as being very professional and so friendly! These guys need a raise for how they have been able to turn this store around so quickly!
… moremmoore001
I was craving some wings, so I stopped in for the $1 wings. I did not order through the app because the last time I did, wings were not available. So I went inside and ordered from the counter. I mentioned to the manager that wings were not available when I ordered from the app, and he assured me that when he’s working, the wings are freshly cooked. He left and came back with a wing for me to sample. It was fresh. Little details like that make me a repeat customer. It was worth the wait for freshly cooked wings, and they were delicious. Definitely worth the visit. Good customer service makes the difference.
… moreTim Enright
They made it right. After getting home I noticed I only received half of my order. The next day I returned to see if they would fix the problem and they not only corrected the mistake but also went the extra mile. The manager was actually from the Denton store and I wish more managers cared about people like he does. Two thumbs up
… moreBruh U
Me and my friend ordered the big box with fries turns out their out of fries and when we asked for the cajun sparkle it was already OPENED DO NOT COME HERE
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