Popeyes Louisiana Kitchen

  3.5 – 957 reviews   • Chicken restaurant

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Swing by your local Popeyes at 11350 S Halsted St and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 60628

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Order and Reservations

Order: Order online

popeyes.com

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Reviews

Lai M
I visited this Popeyes location through the drive thru around 7:30 PM on Saturday, January 31st, and unfortunately the customer service was very disappointing.

The young lady who took my order was extremely abrupt from the start. When I pulled up to the window, my food was simply placed there without a single word. She didn’t say “here’s your food,” “thank you,” or “have a good day.” I only realized my order was ready because I happened to see it sitting in the window. There was no acknowledgment at all.

I understand that food service can be busy, but basic courtesy and communication are part of the experience. A simple greeting and thank you go a long way. This location could really benefit from additional customer service training because the interaction felt rushed, impersonal, and lackluster.

I hope management takes this feedback seriously and works on improving the customer experience.
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niecy waye
I found a long piece of weave in my box of chicken. I didn’t find it until I got to the last piece of chicken, so because of that the offered me a $1 refund. Unbelievable!!!!! I will NEVER eat in there again. I threw up what I did eat because I was so disgusted. Do better Popey’s
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Kyra Smith
Horrible location. Multiple times have they messed up orders whether it’s pickup or delivery. Tonight specifically they claimed to have ran out of food and were telling people they are closed. Told us to come back in the morning didn’t care to take my name to make sure I even receive the service I should’ve received tonight, in the morning. Their customer service drives me away from Popeyes completely and I am done giving my money to this establishment.
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Evelyn Reed
Does not honor promotions popeyes offers. Donna the manager on duty said they regularly dont honor available promotions under the instruction of the store manager Sonya. Was overcharged, contacted bank for fraud. CHECK YOUR RECEIPTS BECAUSE THEY OVERCHARGE AND POCKET THE MONEY!!!! ESPECIALLY DONNA AND SONYA!!!
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ambria wheeler
This place has been good so far… just one thing keep the baked Mac in stock please…
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Vincent
Had placed a mobile order, got here at 950. They said store was close and told me I’d have to work it out with corporate to cancel my order. Second popeyes tonight that couldn’t fulfill my order. I’m done with them
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Sila Green
The food was so hot and fresh and everyone nice.i love this location
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T. H
Had the spicy chicken sandwich fries & mashed potatoes everything was ok.
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Octavia Gray
The worst chicken ever. My husband surprised me with lunch and I felt bad because I couldn’t eat it. The chicken is old, dry, and soaked in old grease. Waste of money and disappointed☹️☹️☹️
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David Montgomery (DGMonty)
I visited Popeye’s on yesterday for the rippin chicken meal. I got settled in my recliner, opened the meal to dissatisfaction. I didn’t realize that the biscuits have gotten so small, and the chicken looked nothing like what is presented on the commercial.
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