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Swing by your local Popeyes at 502 Main St and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 502 Main St, Covington, KY 41011
Phone: (859) 414-0911
Website: https://www.popeyes.com/store-locator/store/restaurant_84544
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Order and Reservations
Order: Order online
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Reviews
Michael
My commute had taken me away from this location for a while but today when I drove past I decided I’d stop in for some spicy chicken. The staff was extremely nice and pleasant to deal with both at the speaker and then again at the window. The food was prepared quickly and everything was fresh and good quality. Today was the best experience I’ve ever had at a Popeyes. I look forward to stopping by more often. Keep up the good work Popeyes Covington!
… moreAlex Griffin
Placed an online order to try the chicken wraps. Upon arrival I was told I had to come inside for online orders, no big deal. Inside I had to wait for 15 minutes when there was only one person ahead of me at the counter. The chicken is unbeatable. I couldn’t even tear it apart it was so dry and rubbery and was not fit to eat. This is some sketchy chicken. This is my first ever review as I never take the time but this is mind blowing and worth it if it can save someone else the time and money to avoid this place
… moreAlicia Huffman
I work up the street, after work I like to grab a few strawberry and cream pies. Past three visits I’ve got fried pickles with three ranch! Kind of addictive. Also, the gentleman that works that drive-thru is super kind!
… moreJacqulyn Washington
Tonight June 30th 2025. At around 9:30 p.m. I went to Popeyes in Covington Kentucky I live in Cincinnati but I was over in Kentucky and decided to grab something to eat I stopped at Popeyes I ordered four piece meal with mashed potatoes and gravy and a side of coleslaw a three-piece meal with a side of coleslaw I paid $25 and what I got was chicken breasts that looked old and dried out even though I asked for no breasts I asked for two thighs a leg and a wing spicy I did not get spicy chicken the coleslaw was spoiled they poured my drinks into two separate small cups because they didn’t have any regular size cups the pop turned out to be seltzer water it was supposed to be a Sprite both coleslaws were spoiled I will never go back to Popeyes again. I didn’t realize what I had until after I got home and check the bag I didn’t take it back because I live in Cincinnati and that’s a pretty long drive.
… moreKeevin Rucker
Worst Popeyes in the area. Inconsistent in every category. I have tried avoiding this place, but I love Popeyes chicken. On my way to work on Tuesdays, I will often get the two-piece deal. If I am not running behind, then I will go out the way to another restaurant, but if I am running behind, I will go to a different restaurant. Trying to be open-minded, I gave it another try. It was crazy from the start. Went to drive thru and was told they would be with me in a moment. It took 12 minutes to get back. When I ordered the meal special, the person didn’t know what it was and asked me to hold a moment again. That was around two minutes, then took my order. The chicken was old, but everything else was fine. I couldn’t eat the chicken. Looking at the picture, would you? That is not what I am used to. That was the last time
… moreTyler Colburn
Some of the worst customer service experiences I have ever encountered occurred at this location on 11/16/25 between the hours of 5:00 PM and 8:00 PM. I was genuinely surprised by the unprofessional attitude displayed by the manager on duty. I strongly recommend that the general manager implement additional customer service training for the staff to ensure a more respectful and positive experience for future customers. 0 stars if I could.
… moreChelsea Webster
I have been here two days in a row as a door Dasher. Keeping in mind that I am also a manager at a nearby restaurant, they don’t put customers first. The bigger white guy who has been the manager lately is awful. No customer service skills. Very rude and off-putting. Told me they had the order then said they didn’t. His little girlfriend was in the dining room and he served her then followed her outside when there was only one other worker left inside the store. She even harassed me about how there was only two workers there and how they could use the help, but has been getting free food for days when her manager “friend” is working..even the dog in her car was barking at him, but he still gave them free food and proceeded to leave the one crew member inside alone..I’ve pulled up to this place multiple times and he is sitting on his butt outside smoking cigarettes. He is lazy and has terrible customer service skills and has no idea how to run a restaurant, or how to keep employees. This dude needs fired.
… moreSaid Eddi
I swear this is the worst Popeyes I’ve ever stepped into. The whole place is chaos dirty tables, lazy workers, and a manager who acts like he’s doing you a favor by just standing there.
I waited forever for my food, and when it finally came, it was a complete joke. The chicken looked like it was fried last week, dripping oil everywhere, fries soggy, and the biscuit could break a window.
The staff talk to people like they don’t care, no respect, no professionalism it’s honestly embarrassing. Whoever owns this place clearly doesn’t give a damn about customers or quality.
This Popeyes needs new management, new training, and maybe a reality check.
Absolutely disgusting service. Never again.
… moreI waited forever for my food, and when it finally came, it was a complete joke. The chicken looked like it was fried last week, dripping oil everywhere, fries soggy, and the biscuit could break a window.
The staff talk to people like they don’t care, no respect, no professionalism it’s honestly embarrassing. Whoever owns this place clearly doesn’t give a damn about customers or quality.
This Popeyes needs new management, new training, and maybe a reality check.
Absolutely disgusting service. Never again.
gavin m
I stopped in here on my work route and was met with great service. A very respectful staff that greeted me when I walk in, I have no complaints and only good things to say about this Popeyes.
… moreDavid S
Ordered my meal then had to explain what I ordered when I got to the window, then the food looked like it was just thrown together. Missing part of the meal also. Parking lot has had pot holes that can kill your tires if your not careful. I’ve been here multiple times over the years and I think I’m done with this location.
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