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Swing by your local Popeyes at 601 Parkway and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 601 Parkway, Sevierville, TN 37862
Phone: (865) 286-9790
Website: https://www.popeyes.com/store-locator/store/restaurant_84251
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Order and Reservations
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Reviews
Nicole Bible
Sunday, November 16th and approximately 4:00 was our visit.
It was my husband, my two sons (10 & 7), and I.
The woman that took our order was kind and knowledgeable. She’s the only reason I gave two stars instead of one.
We ordered two of the Freddy Fazz Bear’s combos, a ghost pepper chicken sandwich, coleslaw, and Mac ‘n’ cheese.
No exaggeration, it took between 20-25 minutes to get our food.
The chicken tenders were hot but soggy, the cheese curds were room temperature and soggy. The cupcakes, which aren’t even cupcakes, were cold! Both kids were disappointed because of how much they love Five Nights at Freddy’s.
The “cupcakes” were dense like pound cake and the “icing” still had sugar crystals. It was unpleasant. (See picture of what they looked like.)
I microwaved them once we arrived home for 10 seconds per “cup cake.”
The cake itself was good, but the icing was crunchy, weird, and gross. My seven-year-old took one bite and pushed it away. I tried it and agreed with him.
My husband’s ghost pepper chicken sandwich was good.
The coleslaw and Mac ‘n’ cheese were nasty.
Upon leaving, a man from the kitchen was chatting with two other people while their car was running and in the middle of the parking lot.
♀️
I basically threw 50 bucks straight into the trash.
… moreIt was my husband, my two sons (10 & 7), and I.
The woman that took our order was kind and knowledgeable. She’s the only reason I gave two stars instead of one.
We ordered two of the Freddy Fazz Bear’s combos, a ghost pepper chicken sandwich, coleslaw, and Mac ‘n’ cheese.
No exaggeration, it took between 20-25 minutes to get our food.
The chicken tenders were hot but soggy, the cheese curds were room temperature and soggy. The cupcakes, which aren’t even cupcakes, were cold! Both kids were disappointed because of how much they love Five Nights at Freddy’s.
The “cupcakes” were dense like pound cake and the “icing” still had sugar crystals. It was unpleasant. (See picture of what they looked like.)
I microwaved them once we arrived home for 10 seconds per “cup cake.”
The cake itself was good, but the icing was crunchy, weird, and gross. My seven-year-old took one bite and pushed it away. I tried it and agreed with him.
My husband’s ghost pepper chicken sandwich was good.
The coleslaw and Mac ‘n’ cheese were nasty.
Upon leaving, a man from the kitchen was chatting with two other people while their car was running and in the middle of the parking lot.
♀️
I basically threw 50 bucks straight into the trash.
M. Warren
Sis don’t do it,
Here from Louisiana to spend the Holidays seeing the Smokey Mountains with my family. This was probably the worst chicken I’ve ever had from Popeyes. It was extremely overcooked ( fried twice) and still obviously had been sitting quite awhile, since it was barely lukewarm. This location wasn’t busy at all, however the staff was preoccupied having conversations and playing on their phone,at the register.
… moreHere from Louisiana to spend the Holidays seeing the Smokey Mountains with my family. This was probably the worst chicken I’ve ever had from Popeyes. It was extremely overcooked ( fried twice) and still obviously had been sitting quite awhile, since it was barely lukewarm. This location wasn’t busy at all, however the staff was preoccupied having conversations and playing on their phone,at the register.
Valerie Kennedy
Living here in Sevierville you come across fast food place that get mediocre food. My son wanted chicken so we came to this location and the chicken was on point. It was juicy and not dried out and the biscuits melted in my mouth. Everything was fresh and so good. My son also got the Mac and cheese and it looked creamy and he enjoyed it. So keep up the good work. Thank you for caring how your food goes out! Dinner was superb!
… moreRandall Truesdale
Food was good got the spicy chicken tenders and the mac and cheese…the tenders are tasty…and the mac and cheese is like a baked Mac and cheese
… moreWilliam Middleton
I visited this location at approximately 6:15 pm on February 28, 2026 and the black woman who waited on us was extremely rude and unprofessional. She worked the front register but my receipt had the name David on it. People like her shouldn’t be working for the public.She said the chicken just came up but I got home and it was stale as hell. The sides tasted like they packed them way ahead of time like 9am or something. Just money wasted smh!
… moreTeal Mushrooms
I just ordered a bit ago and I got the boneless 12pc wings in lemon pepper rub and to be honest I was very dissatisfied with the outcome of flavor it tasted nothing like how usual lemon pepper tastes and at the bottom it was a bit filled in what I assume to be lemon marinate of some kind the flavor tasted more of a chemically sweet n sour I was very disappointed with it but the rest of my order was just fine.
… moreKessie Shyann
Whoever the gentleman was who gave my boyfriend and I our food at around 7:41pm 3/3 deserves a raise! Such a nice guy! Great service and food!
… moreMarjorie Dixon
We decided to stop at this Popeyes location after driving over 5 hours from home. Biggest mistake ever. Spent $47 on what we were told was fresh chicken. Arrived at the hotel down the street only to find that the chicken was very dry and very hard to swallow. Each one of us (4 people) had a different piece and each piece was equally as dry and cold. Macaroni was also very disappointing, had a gummy texture…
Returned to the store after speaking on the phone with the person who I thought was the store manager(Dave) but arrived and realized that I had called the wrong location.
When I got there I saw the only male in the store head towards the back as I started explaining my reason for returning. Expressed that the food was very hard to eat and was told that I would have to speak to the manager (Chris). He came and immediately began examining the chicken and then asked what was wrong. I told him that I had accidentally called the wrong location but that the manager had offered to drop some fresh chicken to replace my 12 piece and Chris then started recounting the chicken in the box and said that he would only be able to replace what he could see, 8/9 pieces of chicken. Didn’t offer to drop some fresh ones, just replace with the several dozen that were sitting up on the shelves. I accepted his offer being that at this point I was not only getting a negative vibe from him, but also his workers. Especially the lady at the register.
Seemed like I was just there bothering them.
I also asked that they replace the macaroni with Cajun rice and he agreed to do that for me.
Biscuits were also very dry too but I forgot to bring those along and wouldn’t dare to ask if he would mind replacing those as well.
In all I really wish that we had gone to the other location (Dave’s in Pigeon Forge) because I feel like it would’ve been a totally different experience.
… moreReturned to the store after speaking on the phone with the person who I thought was the store manager(Dave) but arrived and realized that I had called the wrong location.
When I got there I saw the only male in the store head towards the back as I started explaining my reason for returning. Expressed that the food was very hard to eat and was told that I would have to speak to the manager (Chris). He came and immediately began examining the chicken and then asked what was wrong. I told him that I had accidentally called the wrong location but that the manager had offered to drop some fresh chicken to replace my 12 piece and Chris then started recounting the chicken in the box and said that he would only be able to replace what he could see, 8/9 pieces of chicken. Didn’t offer to drop some fresh ones, just replace with the several dozen that were sitting up on the shelves. I accepted his offer being that at this point I was not only getting a negative vibe from him, but also his workers. Especially the lady at the register.
Seemed like I was just there bothering them.
I also asked that they replace the macaroni with Cajun rice and he agreed to do that for me.
Biscuits were also very dry too but I forgot to bring those along and wouldn’t dare to ask if he would mind replacing those as well.
In all I really wish that we had gone to the other location (Dave’s in Pigeon Forge) because I feel like it would’ve been a totally different experience.
heather Moore
We don’t have a Popeyes where we’re from so we were so excited to try the ghost pepper wings, and man was this a disappointment. They literally taste like regular unseasoned wings so much that we call to complain and they told us that they come like that so I wouldn’t try the ghost pepper wings. They definitely taste like unseasoned chicken wings. There’s no hint spice at all Disappointment For $13.50
… moreSara Hamilton
I recently had a large mobile order here. The original order was messed up in that I didn’t receive all of the sides I ordered, and sides that I didn’t order which I didn’t discover until I got home. After going back to the restaurant, the manager, David, handled the situation perfectly. While my order was messed up, the service that David provided in handling it was stellar and for this reason I will continue to give them my business. And, a shout out to David for excellent customer service!
… more