D O
Always check your order before you drive off ! This place has messed up my order the last two times in a row, and if that were the only two times, I wouldn’t be writing this. They either don’t have a second person who checks the order (versus the ticket) and corrects mistakes, or that person is not doing their job. And then, to make it right, you have to wait 10-15 minutes while they make the correct food. Troy deserves better. I have been to maybe 20-30 Popeyes over the years, from Florida to California, enough times to keep a cardiologist happy. I have to say, the one here is the worst They need a district manager to live there for a month or two and fix the problems.
… moreMillie King
The food was hot and fresh! There’s nothing like steamy, piping hot chicken! The person at the counter was too humorous and enjoyed watching the staff work together. They seem to “click” and make a great crew.
However, the restroom experience was a challenge. The toilet was broken and I shared that, but no one made an effort to place signage on the door, at least not while I was there.
… moreIlere Harris
Freaking awful for DoorDash drivers. Locked the doors before closing time and sent me around to the drive-thru just to make me wait an additional twenty minutes.
Revisiting this review again to also note that an employee was talking about me to another employee right in front of my face lol.
… moreKim Alcala
I went through the drive thru this evening after 5pm. I ordered the blackened chicken strips, mashed potatoes, and gravy combo. It was VERY GOOD! I did have to pull up for a few minutes, but it didn’t take long at all. I was in the drive-through less than seven minutes total I’m sure.
… moreT “Lady T” CL
This location was impressive compared to other stores I’ve visited. The food was good & staff friendly.
… moreRobert Miller
Didn’t get all of our food the first time. Informed the waitress and was made good.
… moreErika Kennedy
The chicken was horrible. I use to love Popeyes chicken but not anymore. Not after eating at this location.
… moreShawn Holland
Just spoke with the so called store manager on 3-29 at 10:15 PM and that is the absolute rudest person. She called my daughter a liar and hung up on me. Who ever owns this Popeyes need to fire her and hire someone that is more customer service oriented! Do better. Take care of your customers!!!!
… moreShaundra Fenn
This is my favorite restaurant to eat in Troy Alabama I love this place and the friendly staff I stay in Foxcroft Apartments foe a long time and I always drive to this location I love chicken and I don’t have to cook it beautiful in Troy Alabama living alone and can eat you favorite restaurants to go I love the fact once I pay my rent and light bill I love Popeyes chicken I love the different things on the menu and I notice my cousins Khia and Sinani Patterson work there full time and they apartment in Autumn Ridge and I go during the day cause I don’t cook I love eating out with my check all the food is delicious excellent customer service and a beautiful staff love yall and I gallons of Lemonade..love this restaurant Go Troy Trojans..
… moredarrell mcclain
They’ve improved so much. The fries were hot and scrumptious. The chicken sandwich was on point.
… more