Fatima Montoya
I had a very pleasant experience at Pembroke Lakes Mall thanks to a young man working at one of the fast food restaurants. He was polite, kind, and had an excellent attitude. Always with a bright smile that gave off great energy. Honestly, it’s rare to find such good service in fast food places, so I felt it deserved to be recognized. 10/10! When things are done well, they should be acknowledged.
… moreSpade Diamond
I’m only giving it a 1 star because 0 stars isn’t an option. For starters, the FNAF meal was deceptive. On the kiosk it said it came with a cupcake and a drink, and we got neither, when I asked about it, they told us it didn’t come with it, even though the kiosk said it did. As for the quality, I wouldn’t even feed this to a dying dog. Also, we didn’t get any napkins, and I had to go back to ask for the sauce we had with the order.
… moreNorella Gutierrez
Terrible customer service…makes one rethink on buying food here even if the food is good. Employees are rude (i.e. barely look at customer, don’t smile, give wrong order despite receipt showing correct order). I hope this place improves its customer service .
… moreNancy Rodriguez
I don’t usually leave reviews, but I was disappointed with my visit. The chicken I was served was burnt and not edible. This should have been caught before being served. I hope management addresses this so other customers don’t have the same experience.
… moreIrma Fergs
This is the 2nd time I’ve placed order either for pickup or delivery and both times my orders were wrong ESPECIALLY since I have to pay extra for extra breast pieces. This time I paid for the 12 piece Family Meal for pickup and requested 4 breasts. When I opened the box, 1 chicken breast. Im done
… moreL Major
Horrible service, took 25 min for chicken tenders when I was told 8 min. The fry guy put the basket used to fry on top of garbage then put food right in it and cooked. So unsanitary and gross. Will never return here! Why is the garbage next to food being served to customers.
… moreSammy Lee
Worst Popeyes ever , attitude is shitty as hell , no acknowledgment when walking in no wonder that has 3.7 stars and my negative experience will add to it
… moreSerguei Castillo
Food is great, just need better performance on updating orders online.
… moreCarmen Del Moral
I have been eating Popeyes for about 10 years. I have noticed the biscuits are smaller and not as buttery as before.I will still buy the chicken because they are still crunchy!
… moreLL A
Ordered Popeye’s thru UberEats for delivery. They had a special going, buy 1 get 1 free, so we decided to try the Golden BBQ Bacon & Cheese Chicken Sandwich. Received our order & to our surprise, there was NO BACON on either sandwich! Barely any cheese…Why advertise a BACON & CHEESE chicken sandwich if you’re not going to put ANY bacon on it & skimp on the cheese????? Receipt correctly stated what we had ordered. Tried calling the location 3 times & no one answers! Besides this MAJOR issue, the rest of the food was good, delivery on time & nicely packaged. But, since this sandwich was a deciding factor for us in choosing Popeye’s for lunch (instead of going elsewhere) AND because we could get no resolution after TRYING TO CALL 3 times, we will not be ordering from them again. EVER. Should have picked up your phone….
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