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Swing by your local Popeyes at 2850 W 9 Mile Rd and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 2850 W 9 Mile Rd, Pensacola, FL 32534
Phone: (850) 332-1516
Website: https://www.popeyes.com/store-locator/store/restaurant_240339
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Shrell Johnson
We went Oct 1 bout 8ish and got the two can dine we was rushed in the drive the lady keep saying anything else we ask for spicy and red beans and rice and mash potatoes got home chicken was regular and they gave us two reds beans very unacceptable and it was four pieces. Not five in the box really
… moreEdward B
Everytime I have gone to this location there is an issue. Either the staff is rude and/or upset with me for ordering spicy dark chicken, no chicken is ready at all, or the order I receive is incorrect. Every time.
Most recently yesterday I went here again after a few weeks and ordered an 8 piece spicy dark with family size fries. No chicken was ready so I was told to park and “wait about 15 minutes”
The order I received was full of bloody, undercooked chicken, wrong sized fries along with undercooked tenders for some reason.
I have already filed a complaint with the FDACS on this location specifically. Don’t waste your time going here, just go somewhere else. It’s not worth your time or the health risk.
… moreMost recently yesterday I went here again after a few weeks and ordered an 8 piece spicy dark with family size fries. No chicken was ready so I was told to park and “wait about 15 minutes”
The order I received was full of bloody, undercooked chicken, wrong sized fries along with undercooked tenders for some reason.
I have already filed a complaint with the FDACS on this location specifically. Don’t waste your time going here, just go somewhere else. It’s not worth your time or the health risk.
Nicole Rich
My husband and I ordered food via food delivery service and the app showed that it took them over 40 minutes to make a simple order. It was so bad that the driver left and had to get another driver. When our food arrived, our side was incorrect. Please do better for the love of God.
… moreBreyonkia Henderson
Let me start by saying the lady at the drive-thru window was kind and provided great service. Truly the best experience I’ve had at this location so far.
That said, the food was a major disappointment. Specifically, the two hot (but completely burnt) strawberry biscuits I waited for and couldn’t even eat. The fact that someone thought this was acceptable to serve to a paying customer is honestly mind-blowing.
As someone from New Orleans, I know not to expect the exact same quality when dining out of state, but there’s a basic level of food preparation that just shouldn’t be overlooked. It’s clear that management and staff at this location could use some serious retraining when it comes to food quality.
… moreThat said, the food was a major disappointment. Specifically, the two hot (but completely burnt) strawberry biscuits I waited for and couldn’t even eat. The fact that someone thought this was acceptable to serve to a paying customer is honestly mind-blowing.
As someone from New Orleans, I know not to expect the exact same quality when dining out of state, but there’s a basic level of food preparation that just shouldn’t be overlooked. It’s clear that management and staff at this location could use some serious retraining when it comes to food quality.
Jasmine Cephas
The first Popeyes that I’ve ever been to where people didn’t have an attitude! All the food was fresh especially what matters the french fries and the chicken. The biscuits were even fresh and crispy and buttery and the chill lemonade. Man was so good.
… moreHannah Umble
I want to first start with I have worked in the serving industry for a little over 5 years now and a service manager for a restaurant for 3 and This is QUITE LITERALLY THE WORST ESTABLISHMENT I HAVE EVER SEEN. This is our now 3rd time ordering from this place. First time I ordered drive through, waited over 30 minutes and was the ONLY PERSON in line & not a single person inside other than the staff. Second time, ordered pick up. Drove there (about 8 minutes away) waited another 45 minutes before getting my food. Now today, knowing my last 2 experiences I said you know what I’ll give it another try but wait 25 minutes before leaving my house to pick it up because surly it will be done by the time I go to pick it up. Boy was I wrong! Not only did I order it 30 minutes before arriving. I wait another 10 minutes before I’m ever greeted? I’m the only individual in the restaurant. My order after 40 minutes still isn’t ready? PLEASE DO NOT WASTE YOUR TIME HERE. It’s an absolute JOKE! If I could give 0 stars I would this place doesn’t even deserve one. Where is the management? How are you still in business? Corporate please do something here.
… moreDanielle Edwards
Let me preface this review by saying that I have worked in food service myself for several years and this is the most unpleasant experience from another restaurant chain I’ve had in quite some time. My husband and I have never been to any Popeyes before and so we decided to try it this afternoon on his one hour lunch break from work. It was just after 4 o’clock in the afternoon and not many cars were in the parking lot. We went through the drive-through and were immediately bombarded with the most confusing drive-through worker ever. Like I said before, neither of us had been to a Popeyes so we didn’t know the menu at all. When I tried to place my order— #1 “The Sandwich”—the lady on the other side rushed me through which sandwich I wanted, and what sides or drink or size of those two, but got my sandwich wrong. When I tried to correct her she tried telling me that I had told her the “right” one. Then for my husband‘s order—12c wings, 6 boneless, 6 bone-in— once again rushed us through what he wanted and how many and what sauces (which we didn’t end up getting anyway). After a very confusing few minutes of trying to order we pull up to the window and pay, and then the lady tells us to pull into a parking spot and they will bring the food right out. We sat there for 20 minutes and watched nine other cars go by the drive-through and receive both their drinks and their food while we had nothing. Eventually, we went inside to ask about our food and they said they were “just starting to make it.” When we expressed that this was our first time at any Popeyes the manager did not seem to care about their poor service and did not offer us any compensation for our wait time on my husband’s lunch break. Not only that, but when our food came, his wings were so dry he had no sauces. My sandwich alone was drenched in mayonnaise that I could not eat it. I am very upset that we spent close to $30 on such terrible service and nearly inedible food. We will never be going to another Popeyes ever again.
… moreOlandre Mundell
I went to this location and ordered a 5 piece tenders, biscuit, fries and a drink along with the caramel apple cheesecake. Service is in need of a lot of improvement to say the least. Firstly, i waited over 18 mins for my order to come out. I didn’t get the fries i ordered and absolutely no utensil nor napkins. Seem as if all popeyes locations are just pure trash when it comes on to service. Whomever oversees training and customer experience needs a darn slap and needs to be sacked because there is absolutely no way the lack or customer could be widely void!!!
… moreRyan G
I keep giving this location a chance. I don’t know why. It’s so bad every single time. You get straight up ignored if you walk into the store. They don’t have the staff to deal with the drive through and mobile orders( there’s like 2 cars in the drive thru). I don’t blame the kids working there. It is completely the fault of lousy managers and the owners who hire them and don’t implement any system or strategy. I’ve been in the service industry for years. This place sucks.
… moreNathan Pelfrey
Every time I come to this particular restaurant the employees have no clue what they are doing, they look like they don’t want to be here, they get every order wrong because customers keep coming in saying their order is wrong, either they gave them the wrong order or they are missing alot of items. The managers don’t get along with the employees with all the arguing. This restaurant needs new management and probably new employees unless new management can get them trained better. I hear and see nothing but bad things about this place.
… more