Popeyes Louisiana Kitchen

  3.0 – 1,807 reviews   • Chicken restaurant

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Swing by your local Popeyes at 242 Banks Xing and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 30214

Hours

Sunday10 AM–12 AM
Monday10 AM–12 AM
Tuesday10 AM–12 AM
Wednesday10 AM–12 AM
Thursday10 AM–12 AM
Friday10 AM–12 AM
Saturday10 AM–12 AM

Address and Contact Information

Address: 242 Banks Crossing, Fayetteville, GA 30214

Phone: (770) 460-5053

Website: https://www.popeyes.com/store-locator/store/restaurant_83859

Menu Photos

Order and Reservations

Order: Order online

popeyes.com

Photo Gallery

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Reviews

Joseph Sheffield
I know I’m not supposed to be eating stuff like this but something just made me want something wrong so I pulled up and got a two piece breast and wing snack. Paid Six dollars-what I expected. Still has the signature flavor-they only had breast leg and thigh. I grabbed the thigh, but it wasn’t hitting. The breast was fine. the biscuit very basic. I didn’t feel like cleanliness vibe looking through the drive-through window at the workspace and the staff. Didn’t feel the menu/overall value.
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Krystal Tabron-Neal
I had the worst experience at the Fayetteville ,Georgia Popeyes. I ordered my food online with a pick up at the restaurant to pay cash. When I arrived in the drive-through, I was overcharged by four dollars. The cashier stated that she was the manager, but the general manager was gone for the day. She stated that her system will not allow her to change the amount. But I told her that I ordered them online. I showed her the coupon code and what the items included. She argue with me and said maybe I didn’t give her the correct code. She gave me the wrong food. I purchased the two can fine with the three tenders and six wings. The tenders were hard and cold, and I only received three of the wings because the other three pieces were from the wicked chicken tender. I will never support this establishment again. I generally go to the one in Riverdale, Georgia or either Peachtree City, Georgia. I generally go to the one in Riverdale, Georgia or either Peachtree City. I don’t know how management or even an owner can allow such bad customer service in the establishment.
I am forced to give at least one star. I wasted my money. I tried contacting the store today and as always, no one answers the phone. There’s not even a voicemail prompt to leave a message. I can’t keep giving my hard earned money to an establishment, they just don’t care
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Alexander Stavros
A Major Public Health Risk — Avoid This Location

How safe can a restaurant be when it lacks basic sanitation? This location had no soap, no hot water, and no paper towels for handwashing. This isn’t just a customer service issue; it’s a significant public safety risk for both patrons and the employees handling food.

The cleanliness of the dining area was equally alarming:

Slippery Floors: The entire floor was slick with grease or residue, creating a serious fall hazard.

Dirty Seating: Not a single booth was clean. I actually had to go to my car for disinfectant wipes and napkins just to sanitize our table and seats before sitting down.

Corporate responses are often dismissive, but these photos (attached) speak for themselves. If you value your health and want to avoid foodborne illness, I strongly recommend eating elsewhere.
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Tanekqueia Green
This is a Noooooo!! Ordered two 3 piece spicy and classic tenders meal. I drove off after during a quick check once my daughter and I opened the boxes the chicken tenders was completely white no coating the size of a fun size candy bar literally I ordered at drive thru but went in the store to return thinking I could get new tenders. Completely opposite young guy at register has nothing to offer no customer service I showed him the tenders white half cooked cold no coating at all he ask me what’s wrong with them completely shock like what I proceed to pick up the tenders like look at this he says not sure the problem all our tenders look that way peeping at the chicken tenders behind him so looked like the ones we received and some looked like Popeyes golden crispy tenders but I asked for my money back meanwhile the manager came did my refund no apology she on the phone with police I assumed because a drive thru customer refuse to move his car This was my very first and last time at this location I wish I would have read reviews and its 0 stars for me
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Jo
Honestly, this was one of the worst experiences I’ve had eating out. The staff was super rude, and I ended up waiting almost 2 hours just for a chicken sandwich. When it finally came, there was a glove on it . At that point, I didn’t even want to eat anymore. The whole place just felt disorganized and careless. Definitely not worth the time or money. I wouldn’t recommend this place to anyone.
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Jeannine Orr
I normally don’t eat out but had a taste for a piece of chicken but I see that going forward, if I decide to grab Popeyes, it will be at the better location in Peachtree City. I’m resuming my regular approach to eating at home and have no plans of returning to this location again..at least not for chicken. DO BETTER and respect the guests and their money that they spend at your location to keep you in business. By the way, the other wing was tiny as well but at least the two of them together made a decent piece. I ordered a two piece dark that should’ve had a drumstick. You just gave me what you wanted in an attempt to get rid of your small wings and it’s the size of my thumb literally and figuratively. Then tried to erase my comment as I’m texting it. Don’t act as if you’re doing me a favor by giving a an equally small wing to make up the difference and tell me that’s how they come and basically deal with it. No empathy or understanding for those that keep you in business! Count your days..you will not get another dime of my money unless I’m desperate and starving with no other options left in town.
**Update **I swore that I would not come here again but I did only because my son didn’t want to drive to Peachtree City at the better location after a 3 hour practice. The service on July 14, 2025 SUCKED YET AGAIN! Slow cashiers, taking their sweet time with only 3 of us waiting in the dining room with pans of chicken precooked while they hold personal conversations literally while holding an empty bag in her hand as she is talking to the others. Then when I asked her for a separate bag for one order, she only looked at me as if she wanted to say something smart so I stared at her waiting so I can pop off. She didn’t acknowledge the request as if she heard me but she placed the order in the bag..she was chubby with slides on and my order was placed at 7:26 pm..the receipt says Janiyah but at least two people handled my order, one was slender and the nasty attitude one was heavy set. My total was $40.94 and while checking my bag before leaving, one of my mashed potatoes was missing so I had to ask the slender one for it because I was 2 seconds away from crashing out on the chubby one if she gave me attitude. No manager was present and it seems as if they just do whatever they want. The one in Peachtree City is far better and I will continue to go there even though it’s out of my way but I will do do so to avoid the Fayetteville location. I see why their rating in a 3.0 out of 5. Surprised it isn’t lower.
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Nya
I placed an online order tonight at 6:49 PM and arrived at the restaurant at 7:03 PM. I let the lady in the drive-thru know that I had an online order for a 2 Can Dine 5-piece chicken, and I also placed another order. I experienced nasty customer service at the drive-thru window on January 10. The lady had a nasty attitude, but I didn’t complain it’s Popeyes.

When I got home and checked my food, I realized I received all dark meat. I called Popeyes and told them I was upset because I didn’t order all dark meat. She apologized and asked when I could come back so they could fix it. I said tomorrow.

I hung up the phone and tried to enjoy the meal, but the chicken was old and the fries were soggy, so I got back in the car to get my food corrected. When I arrived at the restaurant, I explained why I was there and was told it would be a while for white meat. That wasn’t a problem, since that’s what I requested in the first place.

I checked my order and received one breast and four wings. That makes no sense. Where are my two breasts? It honestly felt like I was being played, especially since I didn’t eat the original dark-meat order. I am very disappointed with this experience, and I won’t be eating here anymore I can go elsewhere.
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Angie Lyons
Xmas eve 2025, about 5pm. Smelled like there would be hot chicken, not the case AGAIN! No chicken fillets, order the ghosted pepper wings. Why did I have to ask for the seasoning rub? The guy asked me if i wanted the rub. Got home, wings were old and the box had nastty old tenders inside. This location is garbage! If they are not out of chicken at 7pm, they are locking the doors so you cannot pick up your to-go order. I have called the 1800 number plenty of times, same behavior. This will be my last time giving my money to this location. Do better Fayetteville Popeyes!!
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Mechell James
I shouldn’t be surprised but every time I come here it’s an utter disappointment. They are the slowest restaurant in all of Fayetteville. The staff is extremely unprofessional and could care less how they treat you. There goal is never to make you feel valued as a customer, but more like to piss you off enough so you don’t come back and bother them again.

Nevermind the system that they put your order into, they give you what they want you to have instead of what you paid for. They are always out of condiments and absolutely never will have honey for your biscuits so don’t bother asking. The idea of this being fast food is far beyond reach. Expect to wait 30mins minimum in the drive thru.
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Lynn
Complaint About Disturbing Customer Service Experience – Fayetteville, GA Location

To Whom It May Concern,

I am a single mother and disabled veteran. I am writing to bring to your attention a very upsetting experience I had at one of your locations — Popeyes at 242 Banks Crossing, Fayetteville, GA 30214 — on November 3rd, between approximately 11:45 AM and 12:15 PM.

I visited this Popeyes with my autistic son, who was simply looking forward to his chicken tenders. I placed an order totaling around $6 and some change, and I paid with a $100 bill. The cashier gave me back $83 and change, which didn’t seem correct. Upon reviewing my receipt, I noticed that I had been charged for an order totaling $16 and some change instead of the correct amount.

When I calmly brought this to the cashier’s attention, she appeared irritated and went to get the manager. She then handed me $6, insisting that was the correct change. When I respectfully told her that it was not, she began yelling, saying “Bruh, yes it is right,” and continued shouting as she stormed away from the window, behaving aggressively as though she might come outside to confront me. She continued yelling in the back of the restaurant, creating a very hostile and unprofessional environment.

My autistic son became frightened and started crying, which broke my heart. I did my best to stay calm, despite the stress of the situation and my own mental health challenges as a veteran. The manager eventually came out, verified the mistake, and gave me the correct change, but he refused to provide me with the employee’s name or his own. He only stated that he would “handle it.”

This experience left me shaken and distressed. I had to remain parked for about 15 minutes afterward to practice coping techniques before I could safely drive home. As a paying customer, I did nothing to deserve being treated in such a disrespectful and aggressive manner, especially in front of my child.

I’m requesting that this matter be fully investigated, and that appropriate training or disciplinary action be taken to ensure no other customer — especially one with a child or disability — has to experience something similar. I would also appreciate a follow-up to confirm how this issue will be addressed.

Thank you for your time and attention.

[Date of Incident: November 3, 2025 11:45-12:15pm]
[Location: Popeyes – 242 Banks Crossing, Fayetteville, GA 30214]
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