Taylor Miller
I absolutely hate this location. It’s the closest one to me but they make me want to stop spending my money with Popeyes period. First off some of their attitudes when they’ve done something wrong is unacceptable. If you didn’t want to work in fast food there is plenty of other careers. Secondly there hasn’t been not one time I’ve ordered from this location and my meal was correct. It’s always wrong or they’re always shorting me food and not telling me. I order the build your bundle frequently and it’s never enough food. Today specifically was one of the first times they notified me they were out of something (they’re always out of something) I was supposed to have 3 tenders and 12 wings. They claimed they were out of wings but could substitute for all my pieces being legs. I agreed. However that’s not what happened. They gave me my tenders and then gave me 3 wings and 3 legs. 6 pieces of chicken were still missing once I got home and also I didn’t have any of my biscuits. I pay for complete meals with my hard earned money and they just don’t care. I did reach out to Popeyes about the matter and had it escalated. Enough is enough. And I will be looking for a corporate number. This location needs to seriously be under different management or a new team altogether.
… moreC J
32 minutes to get chicken tenders is crazy. Chik Fil A would never. Looks like they only had two people working that night so I can see why, but that falls on management. 7 out of 10 times its always something with Popeyes but my kid loves their food, so I tolerate going. If they could adopt CFA customer experience levels, they would be unstoppable. Tenders didn’t disappoint once we got them though.
… moreQuintonious Harrison
Can I get a refund please I asked for hot sauce an honey an for no breast an still got breast I need my refund
… moreHannah
I placed an order for a turkey for Thanksgiving to be picked up on 11/21. When I went to pick it up, the drive thru girl sounded confused and told me to go get a turkey at Kroger. I was shocked and confused. I explained to her that Popeyes have turkeys for pre order and I placed mine about a week in advance. She then told me to come back the next day. I decided to go inside the store since I figured she didn’t really know what she was talking about. When I did, the guy at the counter didn’t seem to understand what I was talking about either. He asked the manager and the manager told him to tell me to come back tomorrow. When I tried explaining to the employee why I had to come back, he kept interrupting me saying “just come back tomorrow, just come back tomorrow”. I decided to leave and I went back the next day. It took them more than 20 minutes to hand me the turkey. I said thank you and as I was walking out, the drive thru girl began to shout at me saying ” I don’t understand why you wanted a turkey from here, just go to Kroger!” I completely ignored her and walked to my car because her opinions mean nothing to me. I am disappointed in the service because my family and I enjoyed the turkey we got last year from Popeyes and decided to get it again. To be fair, it was at a different location. Definitely wont be returning to this one.
… moreSandy Juarez
SHOUT OUT TO THE CREW OF HARD WORKING PROFESSIONAL MEN ON THIS brutal BRUTAL COLD MONDAY (AFTER THE COLD WINTER WEEKEND!) I have been to a lot of Popeyes and same panic attacks unfriendliness during busy times but these guys were on top of it well car after car was coming in one of them went outside twice without a jacket when it’s in the 20s and never looked sloppy or irritated… kudos to him!
I don’t know who is back there cooking but my food has never been so fresh and on point thank you so much for all the hard work you’ll do because A team like you is Very rare And you all should feel proud!!!!!
… moreCarl Bennett
After stopping to eat at this Popeyes while in the area I am now a regular customer driving 15 minutes instead of going to the one that’s only a few minutes away. Big up to the Jamaican at the drive-thru delivering exceptional amd courteous customer service!
… moreTravis Thornton
Jacqueline is AMAZING! She took extra time with me as a DoorDash driver and spoke with the person placing order to ensure accuracy. Even though they were out of something she gave a suitable substitute. The customer was very happy and she made my day!
… moreSybil Mercier
I had not eaten Popeyes in a while and I had a taste for some so when I saw I was passing one, I immediately turn into the parking lot and headed to drive thru. I placed my order, paid for it, was handed my drink and asked to pull forward to white line. I assumed would bring my order out. I sat in car and tasted the drink which had a sour taste. I received a fresh drink which was a little better. I then went back into the car. After waiting about 15 minutes and seeing several cars drive up to window, receive their orders, I went inside asking if they had forgotten about me. I was told they got busy which confirmed they forgot about me. I was a little upset but upset came when I arrived home, opened the box and the pieces of chicken I requested was not what I received. I then called to speak with the manager who didn’t have any compassion or empathy toward my getting wrong order. I then stated I would NEVER go to that location again and manager hung up on me. TERRIBLE MANAGEMENT AND CUSTOMER SERVICE!!!!!
… moreJimmy Adams
Spicy chicken is barely spicy when you actually get it. (Sometimes they sneak regular in!). Red beans and rice is mostly rice and they never fill the tiny cups to the top; A big man would starve.
… moreAudrey Thomas
The customer service and food was top tier!! The food was hot and fresh; talk about going above and beyond!! Overall great customer care and clean environment.
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