
Swing by your local Popeyes at 13860 Smoketown Rd and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Hours
| Monday | 10 AM–1 AM |
| Tuesday | 10 AM–1 AM |
| Wednesday | 10 AM–1 AM |
| Thursday | 10 AM–1 AM |
| Friday | 10 AM–1 AM |
| Saturday | 10 AM–1 AM |
| Sunday | 10 AM–1 AM |
Address and Contact Information
Address: 13860 Smoketown Rd, Woodbridge, VA 22192
Phone: (703) 580-5156
Website: https://www.popeyes.com/store-locator/store/restaurant_83702
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
EDIT:
I am not joking when I say I got a free redelivery from DoorDash, and they messed up my order AGAIN. The chicken sandwiches were STILL missing cheese- the biscuit was like a hockey puck and the tenders were somehow cold while the sandwiches were hot. I am genuinely BAFFLED. So now we have four no cheese soggy sandwiches
When I asked to speak to the manager, I was told, “I’m on break.” As an assistant principal, I cannot imagine telling a parent or student that I won’t help them because I want a break. That level of customer service is unacceptable.
The cashier’s response was dismissive, essentially telling me to “just drive there.” The only person who showed any compassion was Andreas, the youngest employee in the store, who kindly explained what I could do to try to fix the issue. Unfortunately, even after following his advice, the online customer service link informed me I couldn’t get a refund.
To make matters worse, I purchased food at Smoketown anyway—a deal for two people with chicken wings and tenders. When I got home, I discovered my order was wrong: only chicken tenders, no wings. So not only did I lose money on the original mobile order, but I also paid $30 for food that wasn’t even correct.
This chain failed me at every level: poor communication, unprofessional management, dismissive staff, and incorrect food. I will never eat at Popeyes again.
I am writing to report a deeply disappointing and unprofessional experience at your 13860 Smoketown Rd., Woodbridge, VA. Popeyes. After leaving work, I stopped in to place an order. Despite several employees being present — approximately four or five — not a single staff member acknowledged me as I stood at the counter waiting to order. Instead, they continued cleaning and conversing while ignoring customers.
It is unacceptable for employees to disregard guests in this manner. If staff members are unwilling or unable to engage with customers, or if language barriers prevent effective service, this reflects poorly on the entire establishment. Even when the manager appeared, no corrective action was taken, which only added to the frustration.
As a business owner and regional manager myself, I understand the importance of customer service and employee accountability. This visit made it clear that these standards are not being upheld at this location. I will not be returning, and I will be sure to share my experience with others.
I hope this issue is addressed so future customers do not have to encounter similar treatment.
I ordered 4 strawberry and cream pies and got 2, last time I got 2 and one of them were apple.
They never get the order right and I lose so much money because of that, no more Popeyes from this location.
EVERYTIME I GO EVERYTHING IS COOKED, READY AND DELICIOUS! Huge family meals, 5min in n out! No mistakes! EVERYTHING is ready, working and the staff is awesome!
Congrats! This is a shining example of how a Popeyes, or any fast food place should be run!