
Swing by your local Popeyes at 12102 Georgia Ave and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 12102 Georgia Ave, Wheaton-Glenmont, MD 20902
Phone: (240) 221-3072
Website: https://www.popeyes.com/store-locator/store/restaurant_82546
Menu Photos
Order and Reservations
Order: Order online
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Popeyes – Wheaton-Glenmont, MD Restaurant | Menu + Delivery
Popeyes Delivery Menu | 12102 Georgia Ave Wheaton-Glenmont
Reviews
I purchased a 14-piece chicken meal, which tasted unusually bland and not up to the standard I normally experience at this location. As a frequent customer, I called the store to politely ask if the issue could be addressed. During this call, Ana Ramos answered and immediately spoke to me in a rude and dismissive manner, saying, “And what do you want?” She then stated that “no one else has complained,” and argued with me rather than listening or offering assistance.
When I attempted to explain that her tone was unprofessional, she told me to bring the chicken and receipt and hung up on me while I was still speaking.
I then went to the store in person to address the situation. When I asked to speak with her regarding her behavior, she brushed me off and redirected me to someone else. Two other team members, including Jose A, handled the situation calmly and professionally and resolved the food issue without any problem.
Despite this, Ana Ramos continued to behave rudely, stating, “A lot of people are here and we can’t talk like this here,” even though she had already spoken disrespectfully to me both on the phone and in person. Her concern about the presence of customers felt inconsistent, as her own behavior lacked professionalism from the start.
I want to be clear that my concern is not about the food issue, which was resolved, but about the conduct of a manager who represents your brand. This type of behavior is unacceptable, upsetting, and reflects poorly on Popeyes. A manager should be able to handle customer concerns respectfully and professionally, especially when the customer is calm and cooperative.
I strongly believe that Ana Ramos should not be in a management position without proper customer service training, as her actions demonstrate a lack of professionalism and leadership.
I appreciate your time in reviewing this complaint and hope appropriate action is taken. I would also appreciate follow-up regarding how this issue will be addressed.
My order was complete, just as I requested, with no mistakes at all.
This restaurant truly impresses me every single time I visit.
The quality of the service is always outstanding.
The manager here has excellent customer service skills and is always friendly.
Their leadership is clear, and it shows in how the entire team works together.
The crew members are professional and attentive.
They have advanced skills and work very efficiently.
I appreciate how every detail is taken into consideration.
From the moment I walk in, I feel welcome.
The restaurant is always clean and well-presented.
Everything looks organized and professional.
My food is always fresh and well-prepared.
The taste is amazing, and the presentation is excellent.
The staff works with great coordination to deliver top-quality service.
They make sure that every order is accurate before handing it out.
I love the consistency they maintain here.
Every time I come, I leave satisfied.
It’s rare to find a place that never makes mistakes in my orders.
Popeyes at this location has truly earned my loyalty.
I trust them with my orders without any worry.
The friendliness of the manager makes the experience even better.
It’s clear that the team has strong leadership guiding them.
The atmosphere feels welcoming and positive.
The crew always greets customers with a smile.
I can tell they take pride in their work.
Everything runs smoothly and professionally here.
The service is quick, yet they never rush in a careless way.
They check orders carefully to make sure they are perfect.
This attention to detail is something I value greatly.
I highly recommend this Popeyes to everyone.
It’s a place where customer satisfaction is truly a priority.
I will definitely keep coming back for more great experiences.
And these guys (& gals) were friendly, efficient and genuinely seemed to enjoy their environment and it shows.