Tracy
I went here and the customer service was great there was a twin there , it was a bit of a rush and they worked pretty fast and it was a disabled person there too waiting in the lobby and one the twins I think it’s the bigger one she was very patient seeing them work during a rush and not get flustered really stood out to me because I definitely would
I’ve heard a lot bad about this place but I just think it’s ignorance y’all should definitely check them out and the food was hot and nice.
Just to add the Mexican manager she’s also sweet and welcoming
… moreAmy
My boyfriend went to pick us up a quick dinner and the order was completely incorrect. We were supposed to get mixed boxes with chicken and garlic parm shrimp. We received cold shrimp only and it was just plain battered shrimp. No sauces that were asked for either. I tried to call the store several times but it went unanswered. Tried to call the corporate customer service number and they just sent me a text link to an ai chat that didn’t give me the ability to explain my situation. The buck was passed back to the local manager who hasn’t bothered to reach out either. Would be great if they made it right
… moreIsland Gurl Dat
Service was great! The food was fresh, employees efficient and friendly. They have a new menu item, bone in and bone out wings, there are 6 sauces for the wings. The restaurant is clean. Please be patient, it is their grand opening, be prepared to wait in the drive through line 30 minutes or more. I went at dinner time.
… moreStacey Brown
I said I was not going to come back here because every time I come, they mess my up order. Well we needed something for dinner and I headed over after work. It was about 5 cars in the drive thru and I went inside to place an order, the young lady said they didn’t sell popcorn shrimp anymore. I said do you mind to give me two seconds so I can call home, literally I was off the phone before a minute was up. I looked up the young lady went on break. Someone else came and took my order and it took awhile for me to receive it, 20 minutes( no one else was inside until I was leaving). If I didn’t look at the food, I would been upset when I got home. I had to tell her what I was missing, still ended up receiving the wrong wings. It was really good when it first opened but now it’s not good! They need to train their workers how to separate drive through orders from front. Get some strong people who does customer service. I spent almost &50.00 and was dissatisfied. I told the young lady, politely they needed to do a better job.
… moreCarl
Drove to this location last night to pick up dinner for my wife and I. Bad decision on my behalf.
The food was not to our liking. I ordered the 9pc mix and match with one side and biscuit’s. When I placed my order I asked for a Mac cheese and mixed chicken.I was told were not making anymore Mac and cheese this evening, so I replaced it with the rice and beans. Got home with dinner and realized that the chicken was all spicy and the rice and beans was mostly gravy. The next time I would definitely be making better choices for dinner. It won’t include Popeyes!!!
… moreMichael McConomy
Absolutely disgusting hygiene. Workers didn’t have gloves on. They coughed into their hands before touching food. Fries fell on the dirty table and they still picked them up and put them in the bag. The wait time was super long. The workers aren’t friendly at all and gave me an attitude because I asked for some more napkins. Overall horrible place don’t ever go here I’m warning you. The second most digesting place I have ever ate at.
… moreMichelle Stewart
Phylicia, the shift leader, is someone we often talk about in the community. She’s a diamond—professional, and when she’s there, I know my food will be correct, hot, and fresh. I love her professionalism; when she takes my order at the drive-thru, she’s so nice, and she will have you buying extra items from the menu. We love you, Phylicia—keep up the good work.
… moreNone ya
Went to this location to order in the store and didn’t get any greeting or explanation from the first employee — just stared at us. Another employee eventually said we had to order online, but didn’t explain why (register/lobby/short staffing, etc.).
If the lobby is online-only, that’s fine — but it should be clearly posted and communicated respectfully. The lack of basic customer service and communication was the real issue here. Very uncomfortable experience.
… moreLaura Flores
The chicken sandwich was delicious, crispy on the outside but soft on the inside. I loved it. They were very friendly and the service was excellent.
… moreTanya Wynne
My son did a DoorDash order for two chicken sandwiches no mayo and no pickle. Food arrived in a decent amount of time but with both pickle and mayo
… more