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Swing by your local Popeyes at 3420 William Penn Hwy and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 3420 William Penn Hwy, Pittsburgh, PA 15235
Phone: (412) 816-0445
Website: https://www.popeyes.com/store-locator/store/restaurant_84073
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Order and Reservations
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Reviews
Anthony Moresi
Awful location. The restaurant is constantly backed up and they always mess up my order. I’ve given them chances but this last experience is enough to make me never return to this location.
I placed an order online at 12:34, drove to the location to pick it up, and ended up waiting until 1:04 for my food. They ignored me for a straight 10 minutes, then told me it’d be 2 minutes for my order. I waited an additional 10 minutes for them to tell me they were waiting for the fried pickles. Even after the pickles were done, they still wouldn’t make my order and I continued to wait. Multiple people who had come in after me had been served and received their orders before me.
The manager walked in during this experience, noted everyone waiting, went in the back and just left without doing anything to assist. Useless management.
Once I finally got my order, I asked them not to staple the bag shut so I could check it but they did regardless. I open the bag and they had given me the incorrect sauces, and 2 of them were busted open and leaking into the bag. I told them they were the wrong sauces and they told me they didn’t have the ones I had ordered, so they had just given me random sauces instead of asking me if I’d want different ones. They replaced the busted sauce packets and once again gave me more busted sauces. After a third time they finally gave me nondamaged sauce packets and I was able to leave.
I immediately contacted support and they refunded me for the inconvenience.
I will never return to this location and I advise others to avoid it.
… moreI placed an order online at 12:34, drove to the location to pick it up, and ended up waiting until 1:04 for my food. They ignored me for a straight 10 minutes, then told me it’d be 2 minutes for my order. I waited an additional 10 minutes for them to tell me they were waiting for the fried pickles. Even after the pickles were done, they still wouldn’t make my order and I continued to wait. Multiple people who had come in after me had been served and received their orders before me.
The manager walked in during this experience, noted everyone waiting, went in the back and just left without doing anything to assist. Useless management.
Once I finally got my order, I asked them not to staple the bag shut so I could check it but they did regardless. I open the bag and they had given me the incorrect sauces, and 2 of them were busted open and leaking into the bag. I told them they were the wrong sauces and they told me they didn’t have the ones I had ordered, so they had just given me random sauces instead of asking me if I’d want different ones. They replaced the busted sauce packets and once again gave me more busted sauces. After a third time they finally gave me nondamaged sauce packets and I was able to leave.
I immediately contacted support and they refunded me for the inconvenience.
I will never return to this location and I advise others to avoid it.
Donald Reaux
I’ve worked in food service, ALL the food was old and items were left out of my order.
he absence of the ghost pepper chicken sandwich was never addressed to me, but instead was given a spicy chicken sandwich under the premise of “maybe he won’t know the difference.”
All the chicken given was old dry pieces baking under the heat lamps, devoid of any moisture and with leather like exteriors. The tenders were akin to eating heated beef jerky.
The biscuits were hard enough to strike with a meat tenderizer and have the biscuit be unaffected by the blunt force, maintaining shape. Old ship hardtack is the closest item I would compare to these biscuits. Ordered 5 sauces, got 4 with the 1 I got for myself being left absent, nothing said.
The ONLY thing remotely close to ok was the mashed potatoes, and that point, if you mess up reconstituting powders, you shouldn’t be in the food service industry at all.
With 8 employees in the building, you think SOMEONE would be checking the quality of food. But no, because this is the habits of a restaurant hemorrhaging money, selling garbage old food to customers because they can’t take the loss of food waste, and smiling pretending they did a good job. It feels like every Popeyes around me is run by the same management group now and they have driven the quality of the food into the ground. I remember waiting in line for 30 minutes at this location 7 years ago just to get some good chicken. Now it’s all garbage, this one and the one in North Versailles. I am never eating at another Popeyes in Pennsylvania, I have no faith in them anymore.
… morehe absence of the ghost pepper chicken sandwich was never addressed to me, but instead was given a spicy chicken sandwich under the premise of “maybe he won’t know the difference.”
All the chicken given was old dry pieces baking under the heat lamps, devoid of any moisture and with leather like exteriors. The tenders were akin to eating heated beef jerky.
The biscuits were hard enough to strike with a meat tenderizer and have the biscuit be unaffected by the blunt force, maintaining shape. Old ship hardtack is the closest item I would compare to these biscuits. Ordered 5 sauces, got 4 with the 1 I got for myself being left absent, nothing said.
The ONLY thing remotely close to ok was the mashed potatoes, and that point, if you mess up reconstituting powders, you shouldn’t be in the food service industry at all.
With 8 employees in the building, you think SOMEONE would be checking the quality of food. But no, because this is the habits of a restaurant hemorrhaging money, selling garbage old food to customers because they can’t take the loss of food waste, and smiling pretending they did a good job. It feels like every Popeyes around me is run by the same management group now and they have driven the quality of the food into the ground. I remember waiting in line for 30 minutes at this location 7 years ago just to get some good chicken. Now it’s all garbage, this one and the one in North Versailles. I am never eating at another Popeyes in Pennsylvania, I have no faith in them anymore.
David VanLuke22
As far as appearance, it’s a Popeyes lolz. Kashi is the man though. I hope I’m spelling that right but Kashi always goes the extra mile. He knows me by name and knows what I want and if it’s not up but he can make it, he’s not even going to bat an eye; Kashi cooks it anyways. 3 thighs fresh, with my Cajun sparkle. no questions, only service.
… moreMaggie L
Food wasnt bad, service left a lot to be desired. Lobby is closed atm. App was awful to order through, took my money but did not send my order through. (Money was returned hours later to my card but not the point.) Employees were unhelpful and very rude, shut the window on us, would not answer questions. Order was incorrect and missing things, had to go back and re-order. Awful experience. All the food had a faint fishy smell, most likely using the same fryer oil for the fish and chicken.
… moreJulie Engelbrecht
I’ve been trying to get a refund for 2.5 weeks. I placed a mobile order and when I pull up they have red signs all over saying the health department shut them down. They are closed and are not serving food. I was never refunded and my order was never cancelled. Instead, they still billed me and I got zero food (for the best considering they are shut down by the Health Department) terrible to still charge customers and scam them. I used to come here a lot because my office is close. Never again, they are not honest people and run a bad business
… moreRaena Smyda
Awful customer service, very rude. Biscuits were inedible and black spots on them, which was either mold or built up filth from the oven they were made in. I will never return, and this place should be shut down.
… moreKrist McKee
I enjoy Popeye’s food but this location is by far the worst one. Stale food, or old food past expiration made me feel sick after one bite. Now I hear they have all kinds of health code violations. Do yourself a favor and skip this Popeyes.
… moreNicholas Smigielski
NASTY! The Allegheny County Health Department has issued a consumer alert for the Popeyes Louisiana Kitchen restaurant, on William Penn Highway in Wilkins, for ongoing health code violations.
A recent inspection revealed an active roof leak above the front service line where fried chicken and potato fries are hot-held. “This water is falling onto the front of the service line and represents an imminent health hazard in a critical food preparation/storage area,” the inspector noted in the report.
The leak consisted of one ceiling tile that is wet and sagging, with dripping occurring at its edges. Water was falling onto the edge of the front service line, directly in front of the fries.
Another active leak was found over the mop service sink.
The inspector found evidence of a chronic roof leak directly above the self-service soda dispenser in the dining area, indicated by severely water-stained ceiling tiles and heavy buildup of calcium on the wooden junctures and wall.
… moreA recent inspection revealed an active roof leak above the front service line where fried chicken and potato fries are hot-held. “This water is falling onto the front of the service line and represents an imminent health hazard in a critical food preparation/storage area,” the inspector noted in the report.
The leak consisted of one ceiling tile that is wet and sagging, with dripping occurring at its edges. Water was falling onto the edge of the front service line, directly in front of the fries.
Another active leak was found over the mop service sink.
The inspector found evidence of a chronic roof leak directly above the self-service soda dispenser in the dining area, indicated by severely water-stained ceiling tiles and heavy buildup of calcium on the wooden junctures and wall.
John Noonan
The floors are filthy, the trashcan are overflowing, and they didn’t clean the tables. There are stains covering the floor and tables, it smells genuinely foul, and my food tasted like it was undercooked. And the customers were even worse, cramming food into their mouth…
I’m never even eating at a Popeyes again…
… moreI’m never even eating at a Popeyes again…
Ben Vokes
Won’t be long til these are gone. Said they aren’t doing wraps but wraps were on the menu lol fries were cold, sandwich was passable but overall pretty bad. Won’t be much longer and these will be shut down.
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