Popeyes Louisiana Kitchen

  3.5 – 316 reviews   • Chicken restaurant

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Swing by your local Popeyes at 21050 Route 3 and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 13601

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Order: Order online

popeyes.com

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Reviews

Mike Shanahan
12/26/25 Ordered online at 10:00 am for 11:15 am pickup. Large order, two sixteen piece family deals. Arrived at 11:15, food not ready, despite no other customers. Had to wait another 15 minutes for chicken to be made.

Biscuits were crammed into boxes with chicken, not what I have usually seen. Boxes did not shut properly or stay closed.

Entire order of two sixteen piece family meals crammed into one bag. That includes the six large sides. Not sure why. Fries were broke open and all over, no surprise, as everything was crushed.

Not sure why the reluctance to provide separate boxes for biscuits and multiple bags for the order. Very disappointing packaging effort.

Then, given two sporks. Had to ask for more, as this order was for a large group.

Cole slaw half full.

Restaurant was freezing cold, to boot. Glad we weren’t dining in.
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William & Patricia
Picking up a doordash order… two of them actually… mostly every popeye’s order contains a biscuit… which she apparently had absolutely none of… so now we are baking biscuits, one order at a time. A simple five minute order is now taking fifteen minutes. Terrible for this industry, especially if you are a doordasher.
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Melissa Bolick
First we got there and the restaurant is full of smoke due to their hood ventilation system not working. A lady there ordering said its been like that for at least a month. Then we order our food nothing big a sandwich, 3 tenders and a couple sides. We sat down and waited for a half hour for the counter person to say how sorry she was but she gave our food to a person in the drive thru and multiple people came in got there food and left. Then the counter person asked for our receipt bc she lost our order. Then we waited another 15 minutes until it was ready. 45 minutes for sides that were already made, a cold sandwich and they gave me a 5 piece for the 45 minute wait. I cant even eat 5 tenders so I threw 2 away anyways. I get it there’s 3 people working which is obviously not enough but you gave a cold sandwich and when we left after being there an hour our clothes have the worst smell of the restaurant because they need to fix the hood ventilation system. How can you have workers in there under that condition!?! Terrible environment, not managed and totally under staffed.
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Lance Evans
My wife and I stopped about 12:10. We had been wanting to try Popeyes, but had not yet.

We walked in and there was no one at the counter to take our order. We waited a bit and a manager(?) walked by and saud it would a couple of minutes and someone would take our order. He did this again a few minutes later. Finally, after waiting 10 minutes or so, he finally took our order.

When we went to get drinks, the ice portion of the soda machine was not working. My wife’s order came out first, no napkins.

Later, when we used the restrooms, the men’s room door did not lock and the hand dryers in both bathrooms spit out cold air.

I will say the food was not bad, but not as good as KFC or Chick-fil-A, both just down the street.
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Samantha Miller (Gio)
I was so excited to get the new FNAF box but it’s just…sad. My tenders were too dry (seems to have been in the heater for longer than 2 hours). Same with the cheese curds. Only redeemable one is the person in the window was really nice. I want to give them a fighting chance, but everytime I try, I have the same thoughts.
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Elizabeth Leiva
I ordered my food through the drive-thru and parked to the side liked asked, to wait for my food. BUT, I waited for more than 15 minutes for my food in which I had no choice but to go inside. When I came up to the counter, they asked if I had the half and half when they just saw me in the window not too long ago asking for a ten piece classic. My order was sitting on the counter with other orders. Service sucked.
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Polly Newton
Absolutely the worst chicken I’ve ever had. I call it pigmy chicken. The pieces are so so small. It’s truly not worth the effort to drive through. I never see anyone stopping at the place. Personally, I’d be embarrassed to work there. Advice … don’t stop!!!
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Gary L.
This is the place to receive the worst service ever. After ordering there were 3 other cars waiting for chicken and those cars seem like they were waiting for a while. After those 2 cars left myself and 2 other cars were still waiting. Once my wife went to see what’s happening with my order the counter was filled with orders that could have been brought out to us the same time as the very first cars had gotten their order. So long story short we waited over 30 minutes to get my order after my wife went in to get it herself. This place has lazy workers especially the manager who can’t manage.
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Maria Leiva
Night shift service is garbage. Went there my a simple order was told to park on the side and they will bring my order to me. I saw that there were 3 other cars waiting but they were waiting for a while before I got there. So we waited for more than 30 minutes then they came out and gave food to those waiting before me and then me and two other cars waiting so I decided to go in and see what’s happening. So once I go in all the orders were bagged and sitting on the counter. The night manager sees me and said here’s half and half chicken and I said no it’s the 10 piece and she stated oh I was just going out to give you your order. So long story short the service and management are lazy and they should have more help if that’s the problem but that’s on the manger who does the schedule for employees.
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Alim Martinez
I was having lunch with my family at the restaurant when a customer came to order. Apparently, there was a misunderstanding, and the customer politely asked for a refund even though their order hadn’t been served yet. A manager with an Indian-like demeanor was rude and disrespectful. Instead of returning the money or being kind to the customer, he was very ill-mannered and yelled at the customer in front of everyone, saying he wouldn’t give a refund and that if he wanted one, the customer should call the police. The police had to come to the restaurant and speak with the manager to get the customer’s money back. It’s very sad that many families go to this restaurant looking for comfort and peace, only to have to witness such poor behavior from the manager towards customers. It was very inconsiderate of him. My children and I got up from the table and left this restaurant; I will never return.
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