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Swing by your local Popeyes at 4754 Commercial Dr and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-accented fast-food chain known for its spicy fried chicken, biscuits & sides.
Address and Contact Information
Address: 4754 Commercial Dr, New Hartford, NY 13413
Phone: (315) 864-3237
Website: https://www.popeyes.com/store-locator/store/restaurant_241551
Order and Reservations
Order: Order online
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Reviews
Hose Ban
I went through the drive-thru today and had such a great experience. The young man taking my order was so nice and polite. He had a great attitude and made me feel welcome. I honestly wish I could’ve tipped him because that’s how good his customer service was.
When I got to the window, I asked for his name — it was Shawn. What a nice kid he is! Employees like him deserve recognition. Y’all need to give that boy a raise!
I also want to mention Saniya — she was very helpful and kind as well. Both of them made my visit smooth and enjoyable. Great customer service all around!
… moreWhen I got to the window, I asked for his name — it was Shawn. What a nice kid he is! Employees like him deserve recognition. Y’all need to give that boy a raise!
I also want to mention Saniya — she was very helpful and kind as well. Both of them made my visit smooth and enjoyable. Great customer service all around!
America Is the best
I’m a regular customer I went there always first time I got a fresh food within 3 min 8pc family meal there is a young new general manager he’s a very nice person I don’t know his name but he doing a good job before crew was a rude they give bad cold food before now I go every day I got a fresh food very fast service I like that
… moreTheresa Heid
This was the worst. First… Check your bag. We order two fivers. Which should be 6 pieces of chicken. We got 2!!! We are 45 min away so not enough food for everyone. Also they didn’t have tarter sauce. How do you sell fish sandwiches and the shrimp tackle box with no tarter sauce. You don’t!!! Also the shrimp was dry and hard. As far as I am concerned. DON’T GO We will never try again
… moreR H
Went here for the first time. Chicken was cooked but had no flavor at all in the breading. Was a little disappointed in the lack of flavor and the price.
There was a gentleman who took our order as we went through the drive through that needs more training on how to do a drive through order. He assumed after one item that we were done ordering. We weren’t. He spoke so quietly that you couldn’t really hear him at the speaker.
… moreThere was a gentleman who took our order as we went through the drive through that needs more training on how to do a drive through order. He assumed after one item that we were done ordering. We weren’t. He spoke so quietly that you couldn’t really hear him at the speaker.
Roberto
Short version: Quick and friendly customer service. Hot, fresh, and delicious food.
Long version: Don’t usually do the Fried Chicken thing, but wanted to check out the hype. They are brand new, so crazy busy! They still do a good job on getting you out as quick as possible. Expect long waits until things settle down though. Giving 4 stars because we ordered Spicy Tenders but got regular instead. I didn’t want to wait in line and they were still tasty. Also, the containers of slaw and Mac and cheese could have been filled a little more IMO. Other than that, I can see what the hype is about. I don’t even know how KFC is still around these days after trying Popeyes. Mac and Cheese is way better than KFC. The Coleslaw was unique. I think it had dill flavoring in it. It was still pretty good. Their French Fries are my new favorite fast food fries
… moreLong version: Don’t usually do the Fried Chicken thing, but wanted to check out the hype. They are brand new, so crazy busy! They still do a good job on getting you out as quick as possible. Expect long waits until things settle down though. Giving 4 stars because we ordered Spicy Tenders but got regular instead. I didn’t want to wait in line and they were still tasty. Also, the containers of slaw and Mac and cheese could have been filled a little more IMO. Other than that, I can see what the hype is about. I don’t even know how KFC is still around these days after trying Popeyes. Mac and Cheese is way better than KFC. The Coleslaw was unique. I think it had dill flavoring in it. It was still pretty good. Their French Fries are my new favorite fast food fries
Sorry Cooking
I asked for a combo and was ask for the side and drink but when I got my food the combo was a completely different food with no side and and forgot another side for another combo. And the person they had taking order was a horrible experience I couldn’t understand a single word coming out of the person mouth.
… moreMorgan Sullivan
We went when it opened. Food took awhile to come out but was piping hot, fresh and delicious. Store was clean, a little chilly. No soap in either bathroom. For fast food in New Hartford, I have low expectations, but my family likes it here.
… moreJordyn Marie
The service is always HORRENDOUS. I’ve never went into the drive thru and not felt like an inconvenience. There was one time I was left waiting for 30 minutes and when I said “hello?” to the speaker the person gave me so much attitude and basically threw my food and debit card at me and slammed the drive thru window in my face. Overall this Popeyes is AWFUL and they need to retrain every single one of their employees. No matter how nice you are to them they’ll be rude to you.
… morePC
Only thing consistent here is that there will be some sort of an issue every time. Too overpriced to make mistakes on every order. Dry chicken no sauce not even a straw for the drink. Called and the response was you wanted sauce?
… morejames hall
Ordered 3 piece tender with a large Mac and cheese. I don’t know what happened to the macaroni, but I only got about 5 pieces mixed in with 2 pounds of melted cheese. When I called to speak to a manager I was called baby by a stranger. Unprofessional and I won’t even be returning for my refund. It will be the last time I visit this Popeyes and I strongly encourage others to stay far away from Popeyes cheese factory.
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