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Swing by your local Popeyes at 7980 Brewerton Rd and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 7980 Brewerton Rd, Cicero, NY 13039
Phone: (315) 288-4636
Website: https://www.popeyes.com/store-locator/store/restaurant_241613
Order and Reservations
Order: Order online
Related Web Results
Popeyes in Cicero, NY
At Popeyes 7980 Brewerton Rd, Cicero, NY, 13039, we don’t just serve food – we serve flavor. Our chicken is hand-battered, marinated for 12 hours, …
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Mouth-watering crunch and juicy fried chicken bursting with Louisiana flavor. Explore our menu, offers, and earn rewards on delivery or digital orders.
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Get more information for Popeyes Louisiana Kitchen in Cicero, NY. See reviews, map, get the address, and find directions.
Reviews
Naseem Jawad
Great food and very polite employees, but the secret to a fast experience here is how you order!
Pro Tip: Always order ahead on the app and select a pickup time. Then, arrive 5-10 minutes after that scheduled time. My first drive-through order had me waiting about 15 minutes in the parking lot. However, my 2nd and 3rd app orders were ready immediately when I arrived—zero wait time. The staff are super nice and the food is consistently good. Highly recommend this pre-order approach!
… morePro Tip: Always order ahead on the app and select a pickup time. Then, arrive 5-10 minutes after that scheduled time. My first drive-through order had me waiting about 15 minutes in the parking lot. However, my 2nd and 3rd app orders were ready immediately when I arrived—zero wait time. The staff are super nice and the food is consistently good. Highly recommend this pre-order approach!
Stephen Mitchell
Update: 3/17/2024
Horrible customer service. They close at 10 o’clock on Sunday’s but at 9:15 they gave attitude in drive-thru because they “close soon”. 45 minutes is not “soon” and there was no need to make that comment as part of the transaction.
I do NOT recommend this store.
Past Review:
Service was less than desirable in a warm, clean, and (mostly) organized setting. The manager informed us they were out of blackened chicken, Cole Slaw, and Sweet Tea at 1 o’clock on Christmas Eve. There were 3 people working and the restaurant was empty, but we had to ask for lids for our cups because there weren’t any stocked. Manager kept telling cars in Drive-Thru there were only 2 people working, but by my count there were 3. They locked the doors after they turned away the gentleman behind us because they had no gift cards to sell.
… moreHorrible customer service. They close at 10 o’clock on Sunday’s but at 9:15 they gave attitude in drive-thru because they “close soon”. 45 minutes is not “soon” and there was no need to make that comment as part of the transaction.
I do NOT recommend this store.
Past Review:
Service was less than desirable in a warm, clean, and (mostly) organized setting. The manager informed us they were out of blackened chicken, Cole Slaw, and Sweet Tea at 1 o’clock on Christmas Eve. There were 3 people working and the restaurant was empty, but we had to ask for lids for our cups because there weren’t any stocked. Manager kept telling cars in Drive-Thru there were only 2 people working, but by my count there were 3. They locked the doors after they turned away the gentleman behind us because they had no gift cards to sell.
kristen pikarsky
Sadly, very very disappointed! Got lunch, the fries for two combos in a box together. Cheese curds burnt pieces of flour with zero cheese every single one. Parmesan chicken tenders were cold, dried out an inedible. The other order which was suppose to be three piece meal , was wrong they gave me chicken fingers even though he asked me a second time which I wanted. They were also cold and dried out. The chicken sandwiches are ok but $45 for the rest that went into the garbage. Never again!!!! Even though last year I had a great experience, how could you serve this food??????
… moremichael buemi
I will first say that I did go in l1ater in the evening. There was plenty of chicken, but it seemed a bit dried out and not consistent with what I usually get when I occasionally visit. The counter staff was polite. I had cole slaw as a side, and it tasted very artificial. I couldnt finish it. I think the biscuit was the highlight of the meal. Quite disappointed, but I will add that I was in there later than the normal dinner hour
… morejeannie
Do not believe them. Awful service, every time and this is the new location in Cicero. You’d think they’d be on top of it.
They give you a wait time, of ten minutes but they take twice as long, and there’s nothing you can do but wait.
This visit, I drove up and sat there, waited about 4/ minutes at the speaker as the only car in the drive thru, finally someone said “give me a second”!!!
Ok, I gave my order, he says, pull up without giving me a total, I pull up he says it’ll be ten minutes.
I drove away.
Popeyes has pretty good chicken but y’all need to vet the owners you partner with. It doesn’t seem to be working out.
Please do not be condescending,
*” we know waiting isn’t fun”
It’s what is called fast food, you throw the food in a box and hand it out a window, not hard.
If I wanted to wait 15 minutes I would go to a restaurant sit down and have someone bring it to me on a plate. Just stop with the AI generated responses.
… moreThey give you a wait time, of ten minutes but they take twice as long, and there’s nothing you can do but wait.
This visit, I drove up and sat there, waited about 4/ minutes at the speaker as the only car in the drive thru, finally someone said “give me a second”!!!
Ok, I gave my order, he says, pull up without giving me a total, I pull up he says it’ll be ten minutes.
I drove away.
Popeyes has pretty good chicken but y’all need to vet the owners you partner with. It doesn’t seem to be working out.
Please do not be condescending,
*” we know waiting isn’t fun”
It’s what is called fast food, you throw the food in a box and hand it out a window, not hard.
If I wanted to wait 15 minutes I would go to a restaurant sit down and have someone bring it to me on a plate. Just stop with the AI generated responses.
jacob bidwell
Food is old and cold. $18 for 5 cool chicken tenders . People sux and barely speak English. Louisiana my keyster .
… moreZachary Lansing
Last year I was considering leaving a 1 star review. Service used to be terrible and it seemed like no one knew what was going on. They’ve completely changed it around. My food is always insanely good and ready when I get there. I don’t know what changed, but it’s in a great spot right now.
… moreS R
What’s the point of a fast food joint if they can’t get your order correct when there’s not a single other customer around? I’m absolutely done with these two-bit companies accepting next to zero customer service from employees and not being able to complete the most basic service that they’re offering as a business.
I placed a mobile around 11 AM. I show up 20 minutes later. About 5 minutes after the scheduled pickup time. The place looks closed. Not a single car in the parking lot or customer inside. I walk in and I’m greeted with a loud “FOR HERE OR TO GO” from behind the counter. Guess we’re skipping the simple “hello” today? Anyway, the lady yells some stuff to people apparently working in the back, essentially asking what they’re doing. Then starts getting my order together. Which somehow still hasn’t been completed after 25 minutes, even though there’s not a single car in the drive thru, or customer in the lobby.
I was in and out pretty quickly. But then I drive back to work and realize both chicken items I ordered were completely wrong. I ordered the spicy chicken tenders box. I got normal, non-spicy tenders. And I was given the wrong sauce. I also ordered the original boneless wings with bbq sauce. I’ve been to Popeyes once, so I wanted to try a few things. Those were wrong as well. The box was labeled as “honey pepper lemon”. Not what I ordered. And much to my surprise, it wasn’t even Honey Pepper Lemon wings inside the box. So not only were they not what I ordered, they also weren’t even what they were labeled as. That level of incompetence is almost impressive.
The food was decent enough. But shouldn’t it be? That’s literally what they offer. Why should I rave about a chicken join having decent chicken?
Putting it bluntly, I can see why the place was empty. And if they screw literally everything up that badly at 11 AM in the morning when nobody is around, I can’t imagine what it’s like during busy hours.
I’m sure I’ll get some generic “we’re so sorry for your experience” to this review. But nothing will change.
Save yourself the time and go elsewhere.
… moreI placed a mobile around 11 AM. I show up 20 minutes later. About 5 minutes after the scheduled pickup time. The place looks closed. Not a single car in the parking lot or customer inside. I walk in and I’m greeted with a loud “FOR HERE OR TO GO” from behind the counter. Guess we’re skipping the simple “hello” today? Anyway, the lady yells some stuff to people apparently working in the back, essentially asking what they’re doing. Then starts getting my order together. Which somehow still hasn’t been completed after 25 minutes, even though there’s not a single car in the drive thru, or customer in the lobby.
I was in and out pretty quickly. But then I drive back to work and realize both chicken items I ordered were completely wrong. I ordered the spicy chicken tenders box. I got normal, non-spicy tenders. And I was given the wrong sauce. I also ordered the original boneless wings with bbq sauce. I’ve been to Popeyes once, so I wanted to try a few things. Those were wrong as well. The box was labeled as “honey pepper lemon”. Not what I ordered. And much to my surprise, it wasn’t even Honey Pepper Lemon wings inside the box. So not only were they not what I ordered, they also weren’t even what they were labeled as. That level of incompetence is almost impressive.
The food was decent enough. But shouldn’t it be? That’s literally what they offer. Why should I rave about a chicken join having decent chicken?
Putting it bluntly, I can see why the place was empty. And if they screw literally everything up that badly at 11 AM in the morning when nobody is around, I can’t imagine what it’s like during busy hours.
I’m sure I’ll get some generic “we’re so sorry for your experience” to this review. But nothing will change.
Save yourself the time and go elsewhere.
Vicky
Terrible service . They advertised a deal on their window on a HUGE poster then said I couldn’t have that because “there was no button” this is the manager who said this to me. She was flustered and annoying but she said she guesses she’ll do it. I get my food paid $2 for sauce that I never received the fried tasted old and the chicken was so rubbery and hard like it was sitting there for hours
… moreNimi Art
I recently ordered lunch from Popeyes and I must say, I was very impressed. The food was absolutely delicious—fresh, flavorful, and cooked to perfection. What made the experience even better was their excellent service. The staff was polite, quick, and made sure everything was just right. I truly appreciate both the quality of the food and the professionalism of the service. I highly recommend Popeyes to anyone looking for a tasty meal with great service.
… more