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Visit your local Popeyes at 20 – Centre Dr to savor our unique New Orleans-style menu, featuring our fried chicken, flavor-packed wings, handcrafted chicken tenders, and a variety of delicious sides. Whether you’re craving a quick lunch, a hearty dinner, or a family meal, we have you covered. Order ahead online or on the Popeyes app for pickup at a location near you, or get your meal delivered straight to your door. Catering is also available at select locations.
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 20 Centre Dr, Central Valley, NY 10917
Phone: (845) 827-0105
Website: https://www.popeyes.com/store-locator/store/restaurant_882645
Menu Photos
Order and Reservations
Order: Order online
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Mouth-watering crunch and juicy fried chicken bursting with Louisiana flavor. Explore our menu, offers, and earn rewards on delivery or digital orders.
Popeyes, 20 Centre Dr, Central Valley, NY 10917, US – MapQuest
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Reviews
Y L
There was so much happening at this Popeyes. They were out of chicken tenders and the fried chicken was being made really really slowly. Orders were overflowing from the machine and people were about to crash out because some have been waiting almost an hour. The ladies were doing their best without guidance, training and being able to communicate with the customers because none spoke English. At first I thought how could it be that none of these ladies can speak English including the manager, but seeing how they were trying their best without guidance, and probably zero training, left me feeling sorry for them. How can someone work in those conditions, with zero support and not able to communicate with the customer?
I finally received my order (wrong type of chicken but after waiting 30 minutes I wanted out of there) and the lady was really apologetic. I told her that it was ok and good night. The Popeyes in Pompton Plains is run very much like a well oiled machine. The workers that are at the front are able to communicate with the customers and are very good at what they do. I live in between these 2 Popeyes. Next time I will go to the NJ location.
… moreI finally received my order (wrong type of chicken but after waiting 30 minutes I wanted out of there) and the lady was really apologetic. I told her that it was ok and good night. The Popeyes in Pompton Plains is run very much like a well oiled machine. The workers that are at the front are able to communicate with the customers and are very good at what they do. I live in between these 2 Popeyes. Next time I will go to the NJ location.
Doogie7626
Writing about a fast food place seems ridiculous but this one should not only be reported here but to the Orange County health department.
After a frustratingly order process where the woman spoke no English, and she was messing my order up three times, I still had to wait 30 minutes. I watched at least six customers walked out of the door, waiting online because it was taking so long. Folks, you can’t have people who cannot communicate with their customers in a very busy mall outlet.
Finally I get my order and when I get home, The food was undercooked, to a point that it probably could’ve made some of our family members here sick. I have had good experiences at other Popeyes locations. This one needs to be shut down immediately! I see the Popeyes management responded to all these comments. Shut this place down immediately!
Orange County health department you need to inspect this place immediately. I’m going to make a call to Orange County health department to report them tomorrow. You cannot have people serving food that is undercooked. It wasn’t just the chicken. It was the rice and beans and the mashed potatoes. How do you screw up mashed potatoes? ! And the biscuits tasted like I was eating dough out of the batter box.
Avoid this location! Popeyes revoke the franchise tomorrow! And Orange County health department will be getting a call about this place!
… moreAfter a frustratingly order process where the woman spoke no English, and she was messing my order up three times, I still had to wait 30 minutes. I watched at least six customers walked out of the door, waiting online because it was taking so long. Folks, you can’t have people who cannot communicate with their customers in a very busy mall outlet.
Finally I get my order and when I get home, The food was undercooked, to a point that it probably could’ve made some of our family members here sick. I have had good experiences at other Popeyes locations. This one needs to be shut down immediately! I see the Popeyes management responded to all these comments. Shut this place down immediately!
Orange County health department you need to inspect this place immediately. I’m going to make a call to Orange County health department to report them tomorrow. You cannot have people serving food that is undercooked. It wasn’t just the chicken. It was the rice and beans and the mashed potatoes. How do you screw up mashed potatoes? ! And the biscuits tasted like I was eating dough out of the batter box.
Avoid this location! Popeyes revoke the franchise tomorrow! And Orange County health department will be getting a call about this place!
Paul Smoot
Came in and stood there for 2 minutes before anyone even come outfrom the back. I called ahead of time to make sure they had spicy chicken. I was told by the manager that they don’t sell spicy chicken . Once I showed her on the menue they sell classic and spicy she seemed confused. I like Popeyes but they need to do better with who they hire and teach them how to better serve their customers.
… moreAlexander Reyes
My family and I love this location the customer service and they new people are there they are amazing like always say us as a customer we have to understand then they are doing there best to make us happy ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
… moreRhynyl Redula
Normally I love this place but how do you say you don’t have something obviously advertised. Also what a poorly trained worker to start an issue because they couldn’t figure how to honor things because there isn’t a button. Always low on product or improperly stocked. And then wanted to tell me their usual long wait which I wouldn’t have minded waiting till they started mouthing off. This place has become such a waste of time and potential for a place to grab food.
… moreChloe Kim
Disappointing. We ordered 2 chicken sandwiches but when we received them, they were cold and not hot at all. we asked them for a 2nd one and it was still the same coldness. tasted like it was made yesterday and wasn’t even heated up for us. literally had to wait so damn long for chicken sandwiches. oh! and they didn’t even bother to say sorry and told us to wait. like huh- please. I don’t think I’ll be coming here again.
… moreMixing Reviews
This place is a disappointment to even be standing here, I tried Popeyes for the first time. I was honestly disappointed when I order the combo with the Chicken, Fries and a biscuit, when I got home they were soggy and didn’t taste that good. I expected better, the staff were nice & respectful which I appreciated. There’s room for improvement but probably won’t go back. If i could i would give a 2.5 star rating but I can’t so I’m going with 2 stars! Oh & don’t even bother going to the chipotle across the street, same poor service like this place.
EDIT:
Never-mind on the service, I drove by this establishment the other day and saw workers smoking outside and looked like they rather be in hell like then work there.
… moreEDIT:
Never-mind on the service, I drove by this establishment the other day and saw workers smoking outside and looked like they rather be in hell like then work there.
Alexia
This review is a little late, but my experience was so bad, I feel the need to leave this review. I went to this Popeyes a week after it opened. We went through the drive thru and service was slow, but I didn’t mind at first. However, when we received our food, we realized we were missing a few items. The food itself tasted good, but as soon as I ate it, my stomach started to hurt. Later that evening, I threw up A LOT, and experienced extreme discomfort. One could say maybe I was sick that evening, HOWEVER, I talked to other individuals who had been to this Popeyes that evening, and had also gotten sick and threw up after. This is APPALLING behavior, and has severely damaged my image of this brand. In all my years, I have never visited a fast food restaurant that has made me physically ill like this. You will not catch me stepping foot in this Popeyes ever again.
… moreChloe Gibson
To start I pulled up to the drive thru and when I was trying to tell the employees my order I couldn’t hear anything they were saying. Then I saw the food on the board and they were the wrong items. Then after telling them multiple times my correct order they continued to have the wrong order on my screen forgetting my mashed potatoes. I pulled up to the pick up window to check my order and everything was wrong. Then when I went in with my WHOLE order that was wrong they proceeded to ask for my receipt. I made them change everything to get it right and this one employee at the front was yelling at me because I made her give me the mashed potatoes after they forgot to ring it up. And she was mad that she had to give it to me for free.Very hostile every time I go there they always forget some part of my order.
… moreHollman Rivas
The lady at the curve side was very kind and helpful, is good that she speaks Spanish too
… more