
Swing by your local Popeyes at 1940 Route 57 and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 1940 NJ-57, Hackettstown, NJ 07840
Phone: (908) 441-8278
Website: https://www.popeyes.com/store-locator/store/restaurant_885511
Menu Photos
Order and Reservations
Order: Order online
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Reviews
I personally witnessed him yelling at his employees, treating them poorly, and even timing their bathroom breaks, which is completely unacceptable and inhumane. No one deserves to be treated like that at work.
When I asked for extra sauces, he rudely told me that “my chicken didn’t qualify for sauces” with a bad attitude and zero intention to help. It wasn’t what he said — it was how he said it: arrogant, dismissive, and unprofessional.
This place has a serious management problem. Until Franco is no longer in charge, I will not be coming back. Corporate needs to step in and fix this.
The mac and cheese tasted cheap. The cheese was plasticy. The biscuit was… A biscuit.
3 piece combo was basically $14. A dollar shy of an hour at minimum wage for 3 pieces is insane.
Quick chek has better mac and cheese. Weis has bags of fried chicken with more pieces at half price.
Staff rushed me for my order when I was trying to check out the menu which was annoying.
Only positives were service was fast and the building was clean.
Come a week, food and service quality plummets, attitudes behind the counter, food drop off in quality is disparaging. Got a 3 piece tenders, got 10 pieces of tiny chicken “strips”. I managed literally one bite from the mixmatch of garbage in the counter. The beans and rice were inedible(didn’t take a photo but just looked like they had been sitting for hours, honestly everything did). The service was also dismissive and just not hospitable. They were acting like they worked at a 6 year open business and had been there since the opening 6 years ago 7 days a week.
I have been avoiding going, despite my desire for good Popeyes.
My genuine assumption is the owners and managers who were present the first week, etc. stoped being there so consistently and this late night quality has dropped significantly.
For the price of the food, I will never consider going again until I’m sure the quality has improved significantly.
Seeing the immediate decline is demand was actually insane and the owners and management need to do something of this town won’t have a Popeyes for long.
Also, the service person’s attitude was absurd. She didn’t want to accommodate or comply to serve customer but avoid.
To be clear, this isn’t a complaint about speed. It’s fried chicken, I fully expect to wait a few extra minutes and I’m fine with that. Good food takes time.
The issue is the attitude. The staff came across as rude, dismissive, and uninterested in helping. I’ve honestly had more pleasant interactions at a gas station at 6 a.m. than I did here.
I really want this location to succeed, but customer service matters. Right now, that’s the part that needs the most work.
I’ve made the mistake—three separate times—of giving this place another chance. Every single visit, I ordered ahead on the app like a responsible adult, thinking I could waltz in, grab my bag, and head home. Instead, I’m left standing awkwardly in the lobby for 20 minutes while the staff pretend I’m invisible. My order sits in limbo as five employees shuffle around behind the counter like untrained extras in a sitcom.
Let’s be clear: it’s not that the kitchen is slammed. The food is premade, the chicken/sides are sitting in the warmer right in front of you. I’d put gloves on and serve myself if I could. Every minute feels like a social experiment in patience and regret.
By the time I finally get my meal, I’ve had enough time to reflect on my life choices and reconsider every other dining option within a five-mile radius. The only thing saving this review from total annihilation is the food itself, which—miraculously—is edible once it finally arrives.
By the time they hand you your food, you’ll have aged enough to qualify for a senior discount.