lei yang
Very disappointing. This felt like a complete waste of money and time. The chicken was so extremely dry ,my kid didn’t eat well at all. Taste like chicken skin flavor rock. ordering online shouldn’t mean lower quality. Paying customers deserve better than this. DISAPPOINTED.
… moreLuis Rodriguez
Customer service horrible. They guy at the drive thru should wear his hair back . They gave me this frozen drinks they taste disgusting. Don’t know why ppl work in place they dont want and no body is holding you there . And the. I asked for NO PICKLES . It’s more important for the to argue instead of making sure we as customers “buyers” dont give you shit .
… moreJ
My drive-thru experience was okay overall (11/6/2025 at 12:48pm). After pulling up to pay for my order, I was asked to park and wait, which I didn’t mind — but no one explained why. After about 10 minutes of waiting with no update, I ended up walking inside to get my food myself.
There didn’t seem to be much sense of urgency from the team, and I never received a simple apology for the long wait. It almost felt like they were waiting for me to come in and check on the order.
To be fair, I understand that sometimes items run out and need to be cooked fresh or restocked — things happen. My main issue wasn’t the delay itself but the lack of communication and customer service during the process.
On a positive note, the food quality was excellent — hot, fresh, and delicious. If the team had shown a bit more awareness and courtesy, the experience would have been much more enjoyable.
… moreVannessa Olivencia
The service in this place is by far the worst Popeyes I stopped at. I work down the street so I’ve been here about 5 times everytime they give me a problem. My go to are the ghost pepper wings. This place never has them fresh I even ended up getting sick the last time I decided to go back because I’m starving after a long day of work and asked if they can make them fresh i don’t mind waiting. He was very rude and told me they were fresh the same thing they said every other time.I simply pulled off. That was my fault for thinking they would get there customer service skills correct over night and actually stop selling food that’s been sitting out ALL DAY LITERALLY! I will never look this places way again.Stay far away if you don’t want to get sick or even have people being rude over not making your food fresh.
… moreMatt Kolosky
Soda machine was broken and wasn’t cooling or producing ice, it still dispensed soda it was just warm and flat. The mens rooms toilet was overflowing with feces, and a woman remarked their toilet doesn’t flush at all. Food on the floors and tables weren’t wiped down. Food was average, but not the best I’ve had from the brand. Zero stars, won’t be coming back.
… moreBrandee marie
The service was super friendly. The lady was extra nice. Our food was extra hot and our sandwiches were extra crispy and big. It was definitely a good choice to fill up before amusement park
… moreMST REHENA AKTER
The service was super friendly. The Manger was extra nice. Our food was extra hot and our sandwiches were extra crispy and big. It was definitely a good choice to fill up before amusement park. But I noticed one thing night time food quality is better than morning time I don’t know why ? Me and my friends most of the time went this place for eating.
… moreTony Persaud
The Chicken was good, the employees were great. The fries were terrible, I bought a large fries and I got 2 small boxes and they were hard, seems like they were refried. They had no ketchup, BBQ, or ranch sauce also no plates for indoor dining.
… moreKayla Baron
Waited in line for more than 5 minutes and the employees were just looking at me and not saying a word. I ended up walking out because I was never able to place my order.
… moreAKTER MST REHENA
I am a regular customer in this Popeyes . Earlier when I used to go there the service was very slow. Now the service is very fast. The quality of the food is very good and they serve the food very quickly. I’ve noticed some changes in this store. I’ve seen some new people. They’re very friendly and provide very friendly service. I’ve never had this before.
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