Popeyes Louisiana Kitchen

  3.3 – 965 reviews   • Chicken restaurant

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Swing by your local Popeyes at 455 Coleman Road and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 06320

Hours

Sunday10 AM–11:30 PM
Monday10 AM–11:30 PM
Tuesday10 AM–11:30 PM
Wednesday10 AM–11:30 PM
Thursday10 AM–11:30 PM
Friday10 AM–12:30 AM
Saturday10 AM–12:30 AM

Address and Contact Information

Address: 455 Coleman Road, New London, CT 06320

Phone: (860) 772-2073

Website: https://www.popeyes.com/store-locator/store/restaurant_84295

Menu Photos

Order and Reservations

Order: Order online

popeyes.com

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Reviews

Michael Andrade
The food is fine (not a good value for the prices, but good), but that’s assuming they actually have what you want, which is almost never. To the manager: How many times do you have to run out of an item before you realize, “Hm, maybe we need to increase the amount we order from our supplier per week?” Do you even have basic reasoning skills? It is not difficult. I can give you a spreadsheet for how much of an item to order based on past sales and current stock – it will take me 5 minutes in Excel. This is not a new problem, it’s been ongoing for YEARS, and clearly neither management nor the owner have any interest in fixing it, or any of the dozens of other problems at this store.

– Drive-thru mic & speaker are ancient; they were already old and in need of replacement years ago.
– Inside is constantly dirty.
– Do not even bother entering the bathrooms.
– All the employees have a terrible attitude.
– No lights in the parking lot, and the lights on the sign are broken.

You might as well drive 5 minutes up the road to Shop-Rite, get frozen chicken tenders, Kraft Mac & Cheese, and a can of green beans, save $15, and make it at home.
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mary jones
Upon arriving I enter and see the woman coming to help me and she has a tight mad mug
(face)
I say hi..may I help you…no smile, no warmth..frigid.. inside my body I said yikes.. had I not been so hungry from eating 2 places earlier and having both SUCK (Dunkin and Panera (Groton).. so I tell her what I want… wings , red beans and rice and biscuit.. I ask is the chicken (spicy) my preference HOT…. Yes she says…lie.. because when I returned to the car and started eating that warm, wimpy, nasty chicken, barely any beans and rice in that cup and those nasty hard biscuits.. she had the nerve to pawn 2 out ..again YUKKY…
I asked her name then , but she said she was one of the managers…Get an attitude adjustment and better customer service and quit lying about your nasty food!!!
Cook fresh food and remove that cold, warm, wimpy hotness ME SS!!!
Good bye POPEYES!!!
There are other options with no poor attitude!!!
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Christian Rodriguez
As someone who has worked customer services for years one thing I cannot stand is bad customer service! I go to this location and have had this problem before but today just was horrible. The speaker was broken so I had to order at the window which is fine but when the lady at the window is wearing AirPods and not paying attention to me at all I’m going to have a problem, that’s insanely rude. I was asked to repeat myself over and over and even then I met her with patience and good manners, I even said thank you when receiving my food just for her to turn her back to me and walk away laughing with her coworker, we where the only people in line so it wasn’t busy there’s no excuse for this behavior, plus my wings where cold not even warm. Horrible service! Mid food! Outright disrespectful!
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Chris D’Amato
If I could have given this location zero stars, I would have. The absolute filthiest gast food restaurant I’ve ever been to. Not just a few, but EVERY table was covered in food and not cleaned. The soda machine was out of everything except regular Coke and the service was awful. I asked for the tables to be cleaned. Got no response. Asked again, nothing. Meanwhile, a worker sat at a booth on his phone for 20 min while I was asking!! I don’t even want to know what the bathroom was like. I should have just walked out but I didn’t notice all this until my food was ready.
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K Lap
I stopped at this Popeyes today for some lunch. First time here in quite a while… I went inside because I did not see a speaker for the drive-through. Once inside, I decided to use the restroom and that was the beginning of the end. I lifted the toilet seat and instantly started to gag and dry heave because there was human feces all over the bottom side of the seat. Absolutely disgusting. I went up to the front and was going to say something, but quickly realized there’s nothing I could say that was gonna make this OK, so I left. I will never go here again. Absolutely disgusting, worse Popeyes I have ever been to.
Update/Next day: After seeing the quick and concerned reply from the management, along with some further consideration (allowing some time to get over the initial impact on my senses – I can’t unsee what I witnessed), I adjusted my rating.
The more I thought about it, the vile mess I witnessed was a result of someone in the public. While the restaurant needs to be more vigilant when it comes to the conditions of the restrooms, it is also possible that the damage was done recently. Furthermore, we don’t want Potty Police… If the “person” that made this mess sees this, shame on you. You have disgraced your family.
As for this Popeyes location, you have earned another chance to occur at a later date…
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Domenic lafrance
By far the worst fast food on coleman street. Never has the food that’s listed on the menu, and the staff are rude and unprofessional
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Dezzie Ligon
Truly the worst Popeyes I’ve ever had. I’ve had the fish sandwich at two other Popeyes, and both clearly had fresh fish/cooked to order. This one fed me something that had to have been made hours ago. Different texture, temperature, taste, size, everything. It could not have been worse.
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Nature
Said my doordash order wasn’t in the system, locked the window when I tried to communicate, only talked to my through a closed window, after the second time driving around the store tells me I have to order at the order screen like it’s too hard to punch in an order at the window. Ended up driving off after the girl wasted 20 minutes of my time. Worst customer service ive ever witnessed she does not need to be in this line of work.
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Jae Bradburd
Stopped by Popeyes to try the crazed chicken sandwich. Guess what? It’s amazing! Bread is sweet and perfectly fluffy. Chicken was moist and crunchy. Sauce was amazing and the pickles just went well with it also. I have to admit… home run Popeyes!
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Jeanne Ayotte
Service was amazing. Kind and helpful. Food was perfect. Great experience
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