Popeyes Louisiana Kitchen

  3.6 – 425 reviews  $ • Chicken restaurant

Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Popeyes Louisiana Kitchen 01109

Hours

Monday
(Labor Day)
10:30 AM–11 PM
Hours might differ
Tuesday10:30 AM–11 PM
Wednesday10:30 AM–11 PM
Thursday10:30 AM–11 PM
Friday10 AM–12 AM
Saturday10 AM–12 AM
Sunday10:30 AM–11 PM

Address and Contact Information

Address: 489 State St, Springfield, MA 01109

Phone: (413) 301-7440

Website:

popeyes.com

Photo Gallery

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Reviews

Victor Rosario
I love their fries and the biscuits the most, their shrimp tackle box is also good. The spicy chicken sandwiches and the spicy flounder sandwiches are good too. But they don’t beat KFC that’s for sure.
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John Finch
I came to Popeyes because I decided to give them another shot seeing how the last time I had a bad experience here. I order a 4 piece chicken meal I get to the window the guy tells me they only have wings and breast for regular chicken unless I wanna wait. I said ok how long of a wait. He says hold on let me check. Comes back and says it will be done in one minute I say ok he says pull to the side and I will bring it out to you. I pull to the side and I sit there for 25 minutes and still no one has brought me my food so I go inside and of course there is a bunch of chicken there but no one thought to bring me my food. Now I’m upset. And no one is trying to help me so I just demanded my money back. I work in food service I know how it is but this is unacceptable don’t tell someone it will be done in one minute and then leave outside waiting. I don’t know how the food taste because I never got it. Unacceptable they could have offered me something for my time or at least got my food for me but they didn’t. I’m done with Popeyes. As God as my witness I will never ever go there again. That place really sucks. Don’t waste your time like I did. Fking sorry
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Yolanda Maddox
Dude put fries in box was not wearing gloves, and a fly landed in the scooper. Usually some crazy alarm is going off in here in the daytime. And there is always a wait with or without a line. One positive is that everyone always seems pretty nice
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Maria Lawrence
The food was GOOD, the staff was kind, and SOOO OVER-worked. There were just 2 people we saw working on a hugely busy Saturday night. The staff dealt with it the best they could, but we waited 40 minutes for 2 meals.
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Lidya Diaz
Mfs is always “out” of something. I feel like they just tell you that so they don’t have to make it. It’s especially annoying when ordering through Uber eats, because they can call you to let you know since they have your number when the Uber order goes through, they just don’t want to.
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Jenna Marie
I stopped here to use the bathroom. The super kind women let me. She was friendly and gracious enough to give me a stack of napkins for toliet paper. (Just saying if you know it was out why not change it )
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Rosie Rod
Ordered wings and let me just say I was very disappointed. The wings were extremely dry as if they were old and they were not even spicy like I ordered. The only good thing about the meal was the strawberry lemonade frozen drink.
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Christine McCarthy
Was told to park for 7 min while my wings were made. Store was empty and there was one car in drivethru after me. Fifteen minutes later when I walked into the store my wings began cooking. My ghost pepper wings mind you which were nasty and not even spicy
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Freddy Tech
This has to be one of the worst Popeyes. I’ve ever gone to.They fry the chicken entirely too hard and they never have enough food. I ordered online waited 10 minutes to drive to the Popeyes. Then waited another fifteen minutes when I was there in the drive thru For them to tell me that they didn’t have anymore fries. This has happened multiple times.
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Cam
Just ate there for the first time and the food was so well prepared and delicious I couldn’t not leave a review. Props to the crew there as I could tell my chicken sandwich and side was cooked with care
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