Pookie’s Patisserie

  4.8 – 124 reviews   • Coffee shop

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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out Pookie's Patisserie 78028

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Reviews

Anahi Arnecke
LOVE the hot Crème Brûlée latte here… might be the best coffee in Kerrville! Music is always on point… clean and calm environment.

(Just don’t come late, they shut off the espresso machine for cleaning an hour before close.)
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Benevolent Benjamin
Oh my Pookies….. All I have to say is keep it up! Color me impressed, the barista (David) and the baristas (I dont know their names, sorry ) they are extremely kind, knowledgable, and always respectful.

This place has earned my respect, and I will CONTINUE to go to pookies at LEAST once a week! Their prices are freaking amazing and the quality of the espresso….. If I could give you more stars, I would in a heartbeat!!! 5 stars isnt enough for this FANTASTIC place!
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Aracely Trejo
This is not the first time we’ve come to this coffee shop. We really love the place, the coffee, and the pastries. Unfortunately, our experience today was disappointing because of the service.

When we walked in, the girl working there said hello, but that was it. She stayed in the back the whole time. At first I thought she might be busy, but she never came to the front to help us. I eventually had to ask if we could order, and she just responded with “What do you want?”

I ordered two savory pastries and was planning to dine in, but she immediately put them in a bag to go. I had to ask her to warm them up and put them on a plate since we were eating there. She seemed annoyed, like she was upset about it.

The same thing happened when I ordered coffee. I asked about the iced sizes and flavors, which she only reply the list is there and she acted like she was doing us a favor just by answering. While we were there, more people came in and she stayed in her corner with earphones on.

It honestly ruined the experience. I don’t want to go to a place where I feel like I’m bothering the staff just for ordering. It’s unfortunate because the coffee and pastries are great, but good customer service is just as important.
The photo I am attaching is while she was taking an order…
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Maria C-Reeh
Very cute dessert parlor. The Italian lemon cake was bomb.
There valentines coffee Nuts for You is sooo good P: my friend liked her matcha 🙂
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Bell
David and Haley exhibited a remarkable blend of attentiveness and professionalism that was truly commendable. Their expertise in discerning our culinary preferences was extraordinary! My macchiato surpassed the quality of any from Starbucks by an exponential margin.
This establishment radiates an ambiance of opulent luxury paired with an abundant infusion of positive energy, creating an unparalleled experience.
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Candice Bayliss
I got the cinnamon roll and gelato and it was phenomenal. The staff were kind and helpful and the atmosphere was adorable and cozy. The entire establishment was spotless and there was indoor and outdoor seating. Perfect for a quaint date, after-brunch coffee and cake with friends, or even going by yourself for a peaceful self-care treat. I will definitely be going back. Truly a gem on Water Street!
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Teresa Garza-Thuesen
This was our first time in here and we decided to enjoy some refreshing mango sorbet. It was SO DELICIOUS! We are looking forward to coming back To try the pastries, cakes and coffees.
The place is absolutely gorgeous.
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Heather M (GingerNinja)
The elegant, boutique-style shop offers delicious, delicate and artistic French inspired pastries in the heart of the Texas hill country. The service is friendly, and be sure to try the espresso… chef’s kiss. Cheers!
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Marat Nizberg
Beautiful place with yummy things. We tried Gelato and it was delicious. Very well done place. Didn’t want to leave
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M B
Delighted Pookie’s had opened. Party of 4x on a Friday afternoon. Bright, cheery decor that makes one feel welcome. Several people in front of us, but the wait was not long for the 2x servers to get to us. Service was excellent.
We had a variety of pastries, drinks, cones…all were very nice. Prices are quite reasonsable compared to other similar establishments we’ve been to across the country. We were told they are working on trying to do some in-house creations, so we are looking forward to that too.
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