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Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Counter-serve chain for Caribbean grilled chicken & pork platters, sandwiches & more.
Address and Contact Information
Address: 2200 SE Federal Hwy, Stuart, FL 34994
Phone: (772) 287-2891
Website: https://www.pollotropical.com/
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Pollo Tropical
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Pollo Tropical – Stuart, FL Menu Delivery [Menu & Prices] – DoorDash
Get delivery or takeout from Pollo Tropical at 2200 Southeast Federal Highway in Stuart. Order online and track your order live. No delivery fee on your …
Pollo Tropical | Stuart FL – Facebook
2200 SE Federal Highway, Stuart, FL, United States, 34994. Links. . pollotropical.com. Contact info. . (772) 287-2891. Photos. See all. Posts.
Reviews
BAM BAM
Absolutely terrific food! My mom and I are from California and new to Pollo Tropical. The manager could not have been any more gracious. He did not rush me through the order. Everything came out very tasty and quickly. Chicken was hot, tender and juicy! Everything was perfect from the greeting to the goodbye. We will definitely be returning!
… moreChris Defaus
For the past year, my father and I have been coming here on our lunch break at least three to four times a week. I’m not typically someone who leaves reviews, but I felt compelled to share our experience. The service here is consistently exceptional. We are always greeted as soon as we walk in, and the food is fresh, delicious, and prepared quickly — perfect for enjoying a relaxing lunch.
The manager, Eduardo, always makes us feel welcome. He greets us personally and ensures we are well taken care of. The positive impact he has on his team is clear in both the quality of the food and how smoothly the kitchen operates. We also recently noticed the new renovations — the updated color scheme and interior design are a great touch.
When you see familiar faces coming in again and again, you know a place is doing something right. Eduardo and his team have created an environment that keeps us wanting to return. We always look forward to coming back, and I highly recommend this location. I am confident you won’t be disappointed.
… moreThe manager, Eduardo, always makes us feel welcome. He greets us personally and ensures we are well taken care of. The positive impact he has on his team is clear in both the quality of the food and how smoothly the kitchen operates. We also recently noticed the new renovations — the updated color scheme and interior design are a great touch.
When you see familiar faces coming in again and again, you know a place is doing something right. Eduardo and his team have created an environment that keeps us wanting to return. We always look forward to coming back, and I highly recommend this location. I am confident you won’t be disappointed.
Dawn Rae Wagner
Excellent customer service I use the drive through and all my orders have been correct and the food was delicious.
… moreJillian M
I visited Pollo Tropical around 11:00 PM tonight, about an hour before closing, and the experience was extremely disappointing.
When I got to the window to pay, I asked for cilantro garlic sauce and BBQ sauce. I was told they were out of both. Because I don’t want my meal without sauce, I asked for a refund. The employee said nothing, walked away, and then suddenly returned with cilantro garlic sauce after previously saying they were out. When I again asked for BBQ, she insisted they were out — even though I could clearly see other employees preparing BBQ sauce containers in the back.
On top of that, they were out of almost all drink options. The overall attitude was dismissive and unprofessional. After handing us our food, the employee slammed the drive-thru window.
There is no reason for customers to be treated like an inconvenience, especially an hour before closing. If you’re open, customers should be able to order and receive respectful service. The lack of communication, the inconsistency about items being “out,” and the obvious frustration shown toward us made the experience feel uncomfortable and unwelcome.
This location seriously needs better management and customer service standards. I hope corporate addresses this because this was unacceptable.
… moreWhen I got to the window to pay, I asked for cilantro garlic sauce and BBQ sauce. I was told they were out of both. Because I don’t want my meal without sauce, I asked for a refund. The employee said nothing, walked away, and then suddenly returned with cilantro garlic sauce after previously saying they were out. When I again asked for BBQ, she insisted they were out — even though I could clearly see other employees preparing BBQ sauce containers in the back.
On top of that, they were out of almost all drink options. The overall attitude was dismissive and unprofessional. After handing us our food, the employee slammed the drive-thru window.
There is no reason for customers to be treated like an inconvenience, especially an hour before closing. If you’re open, customers should be able to order and receive respectful service. The lack of communication, the inconsistency about items being “out,” and the obvious frustration shown toward us made the experience feel uncomfortable and unwelcome.
This location seriously needs better management and customer service standards. I hope corporate addresses this because this was unacceptable.
Forrest Gerstner
Great food as usual, I rarely have an issue with quality control and when I do it is only because of inconsistent portions of what I order which is the avacado cilantro tropichop. I usually just drive thru from Pollo so indoor dining area I’m ready cannot input info.
… moreBonBon
Good stop for a quick tasty bite. Spicy or mild chicken, pork, beef. yummy crispy plantains, a variety of sauces for your rice n beans.
… moreJenny
On Saturday, November 1st, while ordering my food inside the restaurant, I observed a bald man wearing a different shirt—presumably the manager—becoming visibly upset near the grill area. He spoke to certain employees in a rude and unprofessional manner, without regard for the customers who were present. The behavior created an uncomfortable atmosphere. Although the restaurant was busy, there are more appropriate and respectful ways to address staff in the workplace.
… moreCaptain Retriever
Love it new management has taken hold, and cleaned the place up a bit. One request though, can you have the girl out there stand closer to the menu because we all don’t know what we want.
… moreChuck Forth
While camping in Jonathan Dickinson State Park, we drove into Stuart and spotted the Pollo Tropical! Had an EXCELLENT meal and watched a real manager jump in to help the staff on a truly busy afternoon!!
… moreJose Lopez
Love their tropical bowls. I usually order an extra piece of the crispy chicken with it. When I’m super hungry Ill order the large bowl and it fills me up for the whole day.
… more