Pollo Tropical

  3.5 – 1,946 reviews   • Chicken restaurant

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Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Counter-serve chain for Caribbean grilled chicken & pork platters, sandwiches & more.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Pollo Tropical 33907

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Pollo Tropical

Some of our favorites · Topped Tostones with Ropa Vieja · TropiChop Bowl with Ropa Vieja · Cinnamon Sugar Churros · Grilled Chicken Caesar Wrap · Grilled.

Pollo Tropical (12611 S Cleveland Avenue) Menu Fort Myers

12611 S Cleveland Avenue, Ft Myers, FL 33907 $ • Chicken • Healthy • Sandwiches • Family Meals • Wings x $0 delivery fee Other fees x Enter address to see …

Order Pollo Tropical – Fort Myers, FL Menu Delivery [Menu & Prices]

Get delivery or takeout from Pollo Tropical at 8051 Dani Drive in Fort Myers. Order online and track your order live. No delivery fee on your first order!

Reviews

Sol Gavi
I purchased half a chicken and when I got home this is what I received. Guys the chicken was not fully cooked. This is not a steak, it’s chicken, chicken is supposed to be fully cooked. I was not going to say anything, but I am sick and tired of them getting away with stuff like that. From their disrespectful employees to them not caring about the quality of the food that they are serving their customers. Check your food before driving away.
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Mo Wadda
It seems like half the time I buy through the drive thru I do not get all the items I pay for. There is always one or more items that I pay for that are missing. Today the missed two items from my order, the cilantro salad that’s over $10 and the yuca bites.

It’s not like I am going to drive back to the restaurant just to collect the missing food. But this location needs to do better, we all make mistakes, but better care needs to be taken to make sure the order is complete before giving it to the customer.

I do not want to holdup the line to unpack the bags just to ensure I got what I paid for. It would be nice if people ensure the food paid for is verified before packing them into the bags.

Also Pollo tropical is nothing without the sauces, the curry mustard sauces runs out all the time. Maybe increase the inventory on the sauces that run out.

I do have to say, the food I received was amazing, arguably the best I have eaten @ Pollo in over 20 years.

Thank you
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David Shilling
Most incompetent workers I have ever came across. Been going there for a couple months now and just seems to go down hill more and more. I order the most simplest item and every time you litterally have to empty the bag and ask for the rest of your order. Either order extra chicken, they forget it. Ask for sauces, to incompetent to put it in the bag. Common sense would be if you order rice and beans, I’m not gonna eat it with my hands. A fork etc. would be nice. Don’t waste your time here. Just go to chipotle right next store. Definitely won’t be sharing my business here ever again.
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Jeremy Benda
I am so bummed to say this, because honestly I love this chain. However, I came to this location at 10pm, ordered some food, and then when I asked for sauce, I was told they had none. Let’s be real, we go to pollo for the spicy pollo sauce. Okay, maybe they were out, it happen, however, they said they had no sauces available and offered me the saddest little hot sauce packets. I’m really bummed out because I love this chain so much, it’s one of the only things I look forward to when I come to visit Florida.

For what it’s worth, I was here on the night of November 10th around 10pm and it was a young lady with braces who served me. She was nice, but the fact that there was supposedly “no sauces” available really bummed me out. I guess I’ll have to find somewhere else for my late night snacking

Maybe it’s time for a
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David “Dapper Dave” Stewart
My favorite here is the grilled chicken, always fresh and has a great flavor. Another great thing about this chain is it’s open late. The cheesy yuca bites are a must have as well. This is on our regular rotation, consistent good grilled chicken.
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Heather Horton
This is the 3rd time I’ve ordered and the food has been dry and overcooked. The yucca cannot even be eaten bc it’s hard as a rock. The chicken is SO dry you cannot swallow it. What is going on with this place? It used to be so good and now you can tell the people do not give a damn about service or food quality. Ordered 9 sauces, and paid extra mind you, and they gave us 3 half filled sauce cups! Really irritating. You cannot call directly either, takes you to a customer care person who also doesn’t care. Ridiculous.
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Jene Bass
Went to pollo tropical to purchase a family meal at 10:54pm for dinner was told there is no food available and all staff members were cleaning up .very unpleasant for the company to be open until 12am. Pollo tropical is supposed to be convenient for late night family meals.
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Danny Ryan
Always enjoy when in town . I had roast pork plate with rice and black beans. My Partner had the same but in a bowl. The pork was juicy and delicious.
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David Christopher Orta
Considering this is fast food. You really can’t ask for much more. Food is usually pretty fresh. For the price point you really can’t beat it. The atmosphere is definitely basic. I sometimes prefer this location. It’s not as busy as the one in Cape Coral. The service is alright. They ran out curry mustard.
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Shelley Smith
Worst Pollo Tropicale in the county. Chicken was dryer than sawdust and the white rice was mush. Absolutely disgusting!
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