3.7 – 2,637 reviews • Chicken restaurant
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Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Counter-serve chain for Caribbean grilled chicken & pork platters, sandwiches & more.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Order: Order online
pollotropical.com
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Pollo Tropical
Some of our favorites · Topped Tostones with Ropa Vieja · TropiChop Bowl with Ropa Vieja · Cinnamon Sugar Churros · Grilled Chicken Caesar Wrap · Grilled.
Reviews
Anya Grace
Gave me the WRONG items in my order. SLOW service and no dressing on the salad when the photo clearly showed dressing!!?!? Make sure to double check your order after waiting 20+ minutes for them to make the food
… moreFrankfurt Music Academy
Great take-out experience.
We picked up food here and everything was excellent. The staff was very friendly, the food was flawless, and although the team mainly spoke Spanish, communication was easy and pleasant. A simply perfect dinner.
… moreLane Hawatha
This was the absolute worst service for me at ANY pollo tropical the rice was mushy….. i had a tripichop pork no onions its like they forgot the pork the corn was overcooked the tomatoes looked liked my 3yr old nephew cut up.
They neverrrrr havve to worry about me returning
disgusting
… moreAngela Givens
This location made us sick as a dog had to take turns using the restroom 15 mins of leaving. I will never come back to this one oh my goodness.
… moreIris Ramos
There was a long line. Hasn’t had pollo tropical in over 20 years. They messed up my order and shorted me the sweet plantains. The food was good though. Forgot to take a picture.
… morevee
Horrible location. Always poor service and attitude from workers here. We have been sitting in line waiting to order like everybody else and had to wait even longer because a worker, by the name of Kitchner decided to skip us, as we were next to order at the drive thru and instead went to take the order of another car that was clearly not in line. After skipping us he then, took our order and then let another car in that wasn’t in line to cut in front delaying us from paying for our meal next and grabbing our food. The worker had an attitude telling us we had to allow two cars to skip ahead of us who were clearly not in line. We told him to please not have any more cars skip ahead of us and he just gave us a dirty look. Just very inconsiderate of people’s time and just plain rude. I wouldn’t recommend going through the drive through, the workers will pick and choose who they take orders from without a care who’s next or actually in line.
… moreEl Event Films Production
I had a great experience today with one of the staff/cashiers…her name was Mydrende she had high level customer service skills and a very friendly attitude!
… moreTania Ortiz
Everything in the order was wrong. They just added 1 sauce for a FAMILY order. Also asked for salad and was not inside the bag but charged me for the salad. Everything Is wrong with this place.
… moreCary’s World
Rip off. Ordered a family meal and they just gave 4 piece of small chickens. I should have just ordered 4 different meals that gives 2 pieces of chicken eat for everyone and u get more for almost the same price.
… moreAngie Maccena
It’s crazy how I’m ordering my food, paid for it, and had part of my order missing. So I drive back to get my order fixed, for the person that gave me my bag to argue with me about my order. They don’t speak English so it’s a language barrier between us and they talking shit about me in Spanish in my face. The manager then comes and gives me my missing food for her to say something in Spanish to them when I’m walking out. It’s crazy.
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