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Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Counter-serve chain for Caribbean grilled chicken & pork platters, sandwiches & more.
Address and Contact Information
Address: 13425 S Dixie Hwy, Pinecrest, FL 33156
Phone: (786) 522-3935
Website: https://www.pollotropical.com/
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Pollo Tropical in Pinecrest, FL – 13425 S. Dixie Hwy
Nearby Stores · Pollo Tropical. 8975 S. Dixie Highway. Open Now • Closes at 12:00 AM Tuesday · Pollo Tropical. 11670 S. W. 152nd Street. Open Now • Closes at 12 …
Pollo Tropical
Some of our favorites · Topped Tostones with Ropa Vieja · TropiChop Bowl with Ropa Vieja · Cinnamon Sugar Churros · Grilled Chicken Caesar Wrap · Grilled.
Pollo Tropical locations in Pinecrest
Pollo Tropical Directory, FL, Pinecrest … FL/; Pinecrest. Pollo Tropical. 13425 S. Dixie Hwy. Open Now • Closes at 12:00 AM Thursday. Explore. MenuNutrition …
Reviews
Cari Farinas
I’ve been seeing the commercials so I went through drive-thru and ordered a whole chicken value meal. The food was hot but what a disappointment….no beans all liquid soup, rice barely serves 2ppl and the chicken…well overcooked, dry and short a thigh. Oh and kicker..the Yuccas, undercooked. Keep going! Come on Pollo! What happened?
… moreSteve D
I took a long hiatus from pollo but recently started back and I must admit they have upgraded both food and service big time..
… moreSamuel Satterfield
Someone is going to be really disappointed when they receive my order of 1 item, instead of the multiple items I ended up receiving of theirs.
This was a first for me, the bag and receipt are correct, but the food inside is completely someone else’s food.
Hard to trust a restaurant that can’t get matching their food to the order correctly.
… moreThis was a first for me, the bag and receipt are correct, but the food inside is completely someone else’s food.
Hard to trust a restaurant that can’t get matching their food to the order correctly.
m trumerci
For years we have eaten at many different Pollo Tropicals . This one is the best one by far . The food is always good. Blk beans are spectacular. The chicken always seasoned & grilled just right . The store is always super clean
But the best is the staff which are awesome .
There’s a young man named Erick who’s a Rock star. Great positive service with a smile and a great attitude. Today when took our order we noticed he was being congratulated for his Birthday by co workers . Even on his Birthday he’s working with an energy & great service that’s notable.
Kudos to Erick & a super Birthday.
He’s one of the biggest reasons why we keep coming back
… moreBut the best is the staff which are awesome .
There’s a young man named Erick who’s a Rock star. Great positive service with a smile and a great attitude. Today when took our order we noticed he was being congratulated for his Birthday by co workers . Even on his Birthday he’s working with an energy & great service that’s notable.
Kudos to Erick & a super Birthday.
He’s one of the biggest reasons why we keep coming back
MiguelAngel
I’m not used to excellent service at Pollo Tropical locations, where for some reason Cubans only say “Hi” (not always). However, I happened to be at this one today, and everything was different. The two people who served me today at the Drive Thru (the cashier and the server) said: “Hello, how are you?” “How is your day going?” I hope you enjoy your food!” I took a long time to respond because I was taken aback, I didn’t know what to say, I wasn’t prepared to answer such kind questions.
So my food was indeed the most delicious tonight. Thank you!
… moreSo my food was indeed the most delicious tonight. Thank you!
Sofia Schutt
This is supposed to be a chicken Caesar wrap. Called customer service, and felt like I wasn’t even talking to a customer service rep, they didn’t care to help. Calling the store the manager apologized and offered a refund, but I would’ve had to drive back. I took that little 5 dollar lost. It seems like most of the employees didn’t care to work, if that’s the case why work there? After a long day of work no one should deal with attitude or terrible customer service from a company like pollo tropical. It was a simple wrap, I can’t imagine them doing a family order
… moreFrances Piña-Brea
Food is good but strange experience on 2 occasions. This is the second time when the first window employee asks me to wait at 1st window without driving up to 2 window in drive thru even though there are no cars in front of me. The last time, I actually waited. This time I insisted that I was more comfortable just waiting for my order at the 2nd window. The employee (same guy on both occasions) was visibly bothered that I didn’t acquiesce. What was strange is that my order was ready as soon as I got the 2nd window. Is there some kind of internal competition that makes him want to delay the 2nd window person from fulfilling my order quickly?
… morerachelle4048
Hunger didn’t allow the before picture.
But this is not the after.
It’s the in between.
Everything made safe entry to my stomach.
See you soon Pollo.
You did a good job!!!!!!!!
… moreBut this is not the after.
It’s the in between.
Everything made safe entry to my stomach.
See you soon Pollo.
You did a good job!!!!!!!!
True Star (True Star)
I came here twice this week . Both times burned chicken. I thought it might have been one bad day. But seems to be the norm around here.
… moreWayne G
New location recently opened and it’s a shame that corporate hasn’t ensured things are up & running properly. As with most EPT locations you place your order and wait 10 minutes to get it. Location is understaffed & overwhelmed. Got my 1/2 chicken combo and chicken was good but rice was ice cold. I mean out if the refrig cold! Salad had no dressing. Asked for manager and got tired of waiting. Finally mgr came to the counter & offered nothing. One last thing…they don’t allow the customer to fill the various sauces. They pre-fill cups with nothing in them so you end up taking 4-5 cups to get the sauce you want. I’d rather pay $1 more for my meal and get quality food, good service and minimal wait time!
… more