Alvaro Luis Rivas Pomares
At Pollo Tropical 581nw 57st, they treat you like family. The staff is always friendly, attentive, and efficient, and the place is clean and well organized.
… moreRene Perdigon (ClubMagicoMiami)
I recently visited Pollo Tropical on 7 NW and 57 Ave in Miami, and while the food was, as always, flavorful and satisfying, the overall experience was marred by poor customer service. The staff seemed overwhelmed and unorganized, which led to slow service and a lack of attention to detail. It’s disappointing because the food is usually great, but customer service really makes or breaks a dining experience. I hope they can improve in this area because I’d love to come back!
… moreJman Levy
Last night everything was amazing. The food was cooked to perfection. The black beans took me back to pinal de rio as a child taking a bite of Mis Abuelas home cooked beans. Amanda took great care of us last night, will be back very soon!!
… moreTerri N
I’m a regular here because of my job location. I always order boneless chicken breast platter and It’s always tender. I have been disappointed at other locations. Their food is prepared excellent. Staff and manager are also very attentive and nice.
… morePedro gomez
Last night I went to dinner at this Pollo Tropical restaurant. The beans were so delicious that they reminded me of my Cuban grandmother’s cooking. Everything was very clean and tidy
… moreSeattle Dreamer
We ordered through Uber eats and they forgot part of our order and sauces! I’ll be uploading the receipt from Uber eats along with my review, the food was ok, the beans we got were really watery and a little bland, my yucca bites were cold, as for the chicken bowl I got, it was okay it needed some salt, I probably wouldn’t order here again or with Uber eats we’ve had issues with them in the past, we were really hungry and forgot to check our receipt and order.
I did enjoy the guacamole and garlic sauce that was delicious.
We never received our other chicken bowl, guacamole, guava sauce, garlic sauce, and tostones.
… moreB L
The food was amazing!!! It was on point. The customer service was horrible. They refused to put the pork on another plate (we shared our meal and one of us doesn’t eat pork). We ordered and others were served before us. They would put our food on the tray then take it off and give it to another person. Overall great food.
… moreYoanki Díaz Quiñones
I went last night with my wife to eat something hot. This place never disappoints. Rice with black beans, chicken and fried ripe bananas. It feels like home
… moreBrian Spain
As far as fast places go, Pollo Tropical is pretty decent. Reasonable prices and pretty good chicken. But probably the best part are their sauces. We like the cilantro based one the best.
Pretty easy place to park and get in and out of as well. It seems like the drive through lanes are usually pretty busy in this chain.
… morethe best local guide i guess
Great place. Staff did not speak English. Other than that, food was amazing, cake out great and fast
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