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Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Counter-serve chain for Caribbean grilled chicken & pork platters, sandwiches & more.
Address and Contact Information
Address: 5425 W Atlantic Blvd, Margate, FL 33063
Phone: (954) 977-3714
Website: https://www.pollotropical.com/
Menu Photos
Order and Reservations
Order: Order online
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Pollo Tropical in Margate, FL – 5425 W Atlantic Blvd
Located in Margate, at 5425 W Atlantic Blvd in Margate, Pollo Tropical serves grilled chicken, TropiChops® Bowls and more…Open until late.
Pollo Tropical
Some of our favorites · Topped Tostones with Ropa Vieja · TropiChop Bowl with Ropa Vieja · Cinnamon Sugar Churros · Grilled Chicken Caesar Wrap · Grilled.
Pollo Tropical locations in Margate
FL/; Margate. Pollo Tropical. 5425 W Atlantic Blvd. Open Now • Closes at 12:00 AM Saturday. Explore. MenuNutritionGift CardsLocationsMyPollo® Rewards. Company.
Reviews
Kash Bando
WOULD GIVE 0 IF I COULD. HORRIBLE MANAGEMENT!!!! So I order the same exact thing for me and my bf every time we eat here. So you would expect every single time it’s the same total. Today I was surprised to find out my order is now almost $10 dollars more than what it usually is. I asked for a receipt upon receiving my food because I was in such shock. After overlooking I realized the manager taking our order, tried to charge me not once but TWICE for an individual order of corn when all I asked for was extra corn on ONE tropichop . I came inside in confusion attempting to correct the situation and showing him that he charged me twice for corn I never received. He claims because I asked for extra corn that he is required to charge me. But he charged me TWICE so when I ask him why he charged me twice when I only asked for extra corn on ONE tropichop, he replied very rudely and his exact words were “no you didn’t you said you wanted extra corn on both” with a horrible attitude. Literally like a 5 year old arguing they are right. This situation honestly wasn’t even that serious I would’ve never made it as big of a problem or be writing this review, but the blatant disrespect from the immature manager and unwillingness to make a situation that he messed up on right or even just admit admitting he messed up, it all made me want nothing to do with this place. I will NEVER make the mistake of coming to this location again. And if you’re supposed to charge for extra toppings on a tropichop(which I never have been charged in the past), why can’t it be rung up as extra? Why was I charged for an individual serving? I feel four dollars is a bit much for an extra scoop of some corn geez . All that to say I went to chipotle instead and got 2 bowls AND a side AND extra steak for cheaper than what these people tried to charge me. Anyways here’s my receipt of my refund. The receipt says a woman’s name for the employee, but I’m pretty sure it was the same manager talking to me inside that took our order. She is not at fault, the manager is.
… morejoanna destine
I recently came to this pollo September 9, 2025 at approximately 12:18pm. My order was horrible. I ordered a quesadilla, something so simple. It was the most digusting thing I’ve ever had! The cheese was not cooked at all! Very hard, like it was fresh out the freezer and they microwaved it for 30 seconds. My server was Ana! Employee number 470593. I wouldn’t recommend this pollo at all. They don’t care about the quality they are giving their customers. They don’t deserve any stars. However, I couldn’t leave a review without putting one. -100000/000. I need someone held accountable and I need my refund.
… moreCharlene Foster
On December 18th at approximately 11:15 after leaving class, I decided to try the Pollo Tropical at this particular location. After giving my order I was advised that they no longer had chicken. Not that they no longer had bone in chicken but just that they no longer had chicken. I then proceeded to ask would there be a discount for not having any chicken at all. The cashier hesitated, and shortly after someone who I’m assuming is supposed to be the manager then got on the intercom. No I was not expecting a discount for there not being any chicken but they way the both of this cashiers handled the situation was very distasteful and definitely not the faces I would want greeting my customers. I strongly suggested retraining or corrective consultation on their customer service experience. Remember it’s not what you say, it’s how you say things. Pollo off of Atlantic, do better!! Very embarrassing
… moreChristopher Lebron
Went to this Pollo Tropical on my lunch break for a quick bite. While I was waiting for my food, the manager (I think her name was Ana) asked if I was being attended to. I told her yes and that I was just waiting on my order.
What really stood out to me was how attentive and genuine she was. You could tell she actually cared about the customers and wanted to make sure everyone was taken care of. My food came out fresh, hot, and faster than I expected. The restaurant was clean, and the staff seemed organized even during a busy lunch rush.
… moreWhat really stood out to me was how attentive and genuine she was. You could tell she actually cared about the customers and wanted to make sure everyone was taken care of. My food came out fresh, hot, and faster than I expected. The restaurant was clean, and the staff seemed organized even during a busy lunch rush.
Alexander Brian
Customer service is horrible and the young man taking the order sounded like he was tweaking. I don’t understand the hostility to customers. Where that no Customer means you have no job. This establishment has no revenue. Clearly not because Management would do a better job at explaining how this cycle works completely unimpressed. Before their corporate takeover, Pollo was not like this at all.
… moreElbert Tatta
The ones that are franchises aren’t what they used to be. The food isnt as good, prices too high for the meager portions, service spotty as you often don’t get what you asked for here they give you what they feel like selling you. And many employees don’t know Spanish so they sometimes wrongly interpret menu items which many are in Spanish. Pollo Tropical went down, stay away.
… moreGhazala Lynn
I love their Caribbean cuisine. My favorite dish from here is rice and beans, yellow rice, and vegetables soup. Also, the salsa and cilantro garlic sauce are a must addition to my orders. In addition, my daughter loves their cheesy Mac and cheese. Finally, I like the fact that they close late. They open at 10:30 am and close at midnight.
… moreprized treasure
Recently visited this location again. Meat portions – very, very minuscule. If you ask for meat, they’ll treat you like you’re transitioning to vegetarianism.
Didn’t have to wait a long time for the rice and beans with chicken, onions and peppers which taste good. Side of sweet plantains are burnt. Went through the drive through and didn’t check the bag before driving away. Reached home and too lazy to drive back. (A lot of places are having trouble finding / keeping good workers. Maybe staffing is low. This is the result.)
… moreDidn’t have to wait a long time for the rice and beans with chicken, onions and peppers which taste good. Side of sweet plantains are burnt. Went through the drive through and didn’t check the bag before driving away. Reached home and too lazy to drive back. (A lot of places are having trouble finding / keeping good workers. Maybe staffing is low. This is the result.)
Steph
How’s is this a portion for crispy ckicken for kids, barely any chicken. Horrible service
Classic churrasco Steak Large 14.99 is this
… moreClassic churrasco Steak Large 14.99 is this
Mr. Bird 306
Highly recommend bring a whiteboard, and write out your order instead of explaining it. The cashier must be new because first of all she did not hear me right and just put pork but I asked for pollo and pork, also I asked for “all the way” and also didn’t receive that here is some pictures, just got home sweet home and found out order was not complete didn’t have “alltheway”.
… more