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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Fast-food chain turning out charcoal-grilled chicken along with Mexican staples.
Address and Contact Information
Address: 726 W Main St, Lewisville, TX 75067
Phone: (469) 771-3444
Website: https://www.polloregio.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Erika D. H.
We were looking something to eat around, and arrived to this place. Everything good, the atmosphere, the food… but I want to talk specially about the service given by SHELLY, since the first moment we arrived I felt amazed by the OUTSTANDING service, she is such a warm and lovely girl. She had a lot of patience helping me to decide what to choose, very knowledgeable about the dishes offered by the restaurant, and looked genuinely proud of the quality of the food. I have to admit it was one of the most satisfying I have received in a restaurant in Texas. I even asked her name just to give this review, I knew I was going to give 5 stars even before trying the food, just thanks to Shelly. You are the best, keep like this!!!
… moreAravind Mohan (GM)
Looks like private equity bought out pollo Regio. The sizes of the sides by more than 50%. I love Pollo Regio and I used to visit twice a month. Looks like they started taking their customers for granted. I am taking my money elsewhere where they give me food for my money’s worth.
… moreDennise Rosales
Pollo regio never misses with the great food! Service is mid, always forgetting stuff, and the inside could be cleaner. Drive through takes forever but I don’t mind waiting since the food is always great. Don’t forget to check your bag though.
… moreAlejandra Romo
Mary helped me out at the counter even though she was busy cleaning the lobby. She took her time explaining some menu items for me because I’ve never been here before. She was very kind and helpful and was quick to help me and not let me wait!
… moreJillian Holden
We eat from Pollio Regio just about every other Thursday after my sons basketball game. I do not mind the wait because my food is always fresh.
Today Darlyn serviced us via drive through. She’s always polite, and ensures my order is exact.
I have so much respect for all of the workers. It’s not an easy job. I will always show my appreciation.
… moreToday Darlyn serviced us via drive through. She’s always polite, and ensures my order is exact.
I have so much respect for all of the workers. It’s not an easy job. I will always show my appreciation.
Adrian Estrada
Arrived around 7pm and placed a drive-thru order for grilled chicken. We were told to pull forward and wait. After waiting over 25 minutes, we had to go inside just to be told the store was completely out of chicken.
The frustrating part wasn’t that they ran out — it was that no one told us while we were waiting. We were charged, parked, and forgotten until we went in to ask. We did receive a refund, but after almost 40 minutes we were left without dinner.
This location needs better communication and drive-thru order management.
… moreThe frustrating part wasn’t that they ran out — it was that no one told us while we were waiting. We were charged, parked, and forgotten until we went in to ask. We did receive a refund, but after almost 40 minutes we were left without dinner.
This location needs better communication and drive-thru order management.
Daniel Valdez
The chicken is very good, always with a variety of sides. The tortilla chips are delicious, but the soda isn’t very good.
… moreAnthony Hambric
Antony took care of me at the window and service was great. He has a great attitude and can tell he enjoys his job. Great employee to have and be the face of your business. Keep up the great work!
… moreTabitha Douglas
The chips are the best! We had the pastor torta which was good but could use a little more meat and the chicken flautas which apart from them being a little toasty on the sides, were still pretty good. They came with all the fixings. I think the best part of the experience was the staff.
… moreMe Too
I had an incredible experience at this restaurant. From the moment we walked in, the atmosphere was welcoming and very clean, with exceptional customer service. The staff was friendly, attentive, and always willing to recommend dishes.
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