It all started in 1975 in Sinaloa, Mexico, when a small restaurant opened its doors offering grilled chicken prepared with a special recipe. This combination was an immediate success, and as a result of the growth and popularity, the Pollo Feliz brand was born. During the 1990s, we became de most recognized grilled chicken brand in Mexico. The brand’s incredibe growth resulted in the opening of Pollo Feliz stores in 167 cities across Mexico, with over 500 stores by the year 2000.
Casual chain offering Mexican-style chicken, plus other traditional fare & agua frescas.
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Pollo Feliz El Paso Texas (@pollofelizelp) – Facebook
Pollo Feliz – Delicious Chicken Restaurant in El Paso, TX
Order Pollo Feliz – Menu & Prices – El Paso Delivery | Uber Eats
Reviews
Secondly, stick to take out if you’re absolutely positive you even want food from here. Eating inside comes with its fair share of challenges, from how the place smells overall (strange mixture of food, fabuloso, and dirty water last time I was there), to the constant hunger games you’ll be playing with the army of flies that’ll constantly be swarming around you trying to get a taste of what you’re eating, and finally, to just how sad and bleak the overall feel of the place. Seriously, the dead chickens being cooked seem to have more character and be more lively than anyone working there or eating, really, it feels more like a vigil for the poor pollos than a dining experience.
Thirdly the food……..when I say hit or miss, I mean it as hit next on your options and be ok with missing out. Joking aside, the food can be all over the place, the rice can be either Al dente, salty, mushy, or on rare occasions, just right. The nopales, sad. The corn, sad. The macaroni salad, meh with salt. The chicken…….sigh, what should be your signature thing is more of an afterthought, much like any semblance of flavor you may or may not get out of it.
I’m no business owner, nor am I savvy to the inner workings of one, but if some common Joe like me can tell there’s something seriously, seriously wrong here, why couldn’t the owners whom I’ve personally seen there, while all of this is going on, flies running crazy, the smells wafting and permitting everything, soda machine with things that could, if anyone cared, be sodas and not cough syrup. Seriously, if the managers and/or owners show so little care for the place, then I can understand why the staff that they have couldn’t give two flying flies about the food, the work they do, and are reduced to nothing more than soulless drones working away for a paycheck and nothing more.
I recently ordered from El Pollo Feliz and had a very disappointing experience. The chicken I received was completely burnt, to the point where it was inedible. The outside was charred and bitter, and the inside was dry and flavorless. It was clear that the food was overcooked and not prepared with care.
I expected better quality, especially given the restaurant’s reputation. The sides were also lackluster—cold and seemed like they had been sitting out for hours.
To make matters worse, when I contacted customer service to address the issue, the response was dismissive and unhelpful. No offer for a refund or replacement was made, which left me feeling completely undervalued as a customer.
I’ve given El Pollo Feliz a chance in the past, but this experience has made me reconsider ever ordering from them again. Save your money and time—there are much better options out there.