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Nanuet – Playa Bowls
8133 Fashion Drive Nanuet, NY 10954 Open Everyday 8:30am – 9:00pm (845) 627-5292 GET DIRECTIONS ORDER NOW
Playa Bowls
We serve healthy, delicious acai, pitaya, coconut bowls and smoothies with sustainability and community in mind.
Menus – Playa Bowls
We serve healthy, delicious açaí, pitaya, coconut bowls and smoothies with sustainability and community in mind.
Reviews
Yanil Henriquez
I visited this location for the first time yesterday and was unfortunately very disappointed with my experience. The customer service provided by the three employees working at the time was unprofessional and discourteous.
When I entered the store, none of the employees acknowledged me. I stood at the register for approximately five minutes before having to say hello myself to receive assistance. Even then, the interaction felt dismissive, and I was met with an attitude that made me feel as though I was inconveniencing them.
Additionally, I waited about 30 minutes for my order while the employees appeared to be socializing and joking with one another rather than focusing on customer service. This significantly impacted the overall experience.
As someone who has previously worked in the food service industry, I understand the importance of professionalism and treating customers respectfully. Unfortunately, this visit did not reflect those standards. I hope this feedback is taken seriously so improvements can be made.
… moreWhen I entered the store, none of the employees acknowledged me. I stood at the register for approximately five minutes before having to say hello myself to receive assistance. Even then, the interaction felt dismissive, and I was met with an attitude that made me feel as though I was inconveniencing them.
Additionally, I waited about 30 minutes for my order while the employees appeared to be socializing and joking with one another rather than focusing on customer service. This significantly impacted the overall experience.
As someone who has previously worked in the food service industry, I understand the importance of professionalism and treating customers respectfully. Unfortunately, this visit did not reflect those standards. I hope this feedback is taken seriously so improvements can be made.
Niñi N
I notice if you don’t give a tip they let you sit and wait until they make your order after they do everyone else’s order! Which is completely bad service. This is the second time this happened. Makes me not even want to go to the Nanuet location. Hire better servers, or talk about customer service skills. The service is very poor if you don’t give a tip. We are already paying, why do we have to leave a tip?
… moreAilene Osorio
Hi, good afternoon,
Hoping all is well. Please note: Trust me and believe when I say that I love my playa bowl only with granola. I also buy a pack of granola separate since it taste so good. Thank you always for your service. Sorry I never have the picture because I jump in immediately. Lol Good day
… moreHoping all is well. Please note: Trust me and believe when I say that I love my playa bowl only with granola. I also buy a pack of granola separate since it taste so good. Thank you always for your service. Sorry I never have the picture because I jump in immediately. Lol Good day
Leann
One employee was rude when I asked for a rag so I could clean a dirty table that I wanted to sit at.
She said “you have to wait, we’re busy”
When also asked what a sign said because we couldn’t read the handwriting, she said,” well I’m not in front, how would I know?”
Then I made the mistake of going to the restroom.
The pictures I posted do not even do justice to the filth I experienced.
It appeared not to have been cleaned in weeks.
Bodily fluids stained the floor amongst other atrocities.
They should be reported to the health dept.
… moreShe said “you have to wait, we’re busy”
When also asked what a sign said because we couldn’t read the handwriting, she said,” well I’m not in front, how would I know?”
Then I made the mistake of going to the restroom.
The pictures I posted do not even do justice to the filth I experienced.
It appeared not to have been cleaned in weeks.
Bodily fluids stained the floor amongst other atrocities.
They should be reported to the health dept.
Tanya Amaya Mazariego
Absolutely disgusting
I came for my lunch break eating peacefully alone, noticed halfway that roaches were also having a nice time eating besides me. This isn’t the first time I’ve delt with roaches crawling around me while eating here, it’s every time I come in here and I finally decided to speak up because I’m actually disturbed. An health inspector needs to come in here asap! This is a disgusting and disappointing. workers should prioritize cleaning instead of being on their phones.
… moreI came for my lunch break eating peacefully alone, noticed halfway that roaches were also having a nice time eating besides me. This isn’t the first time I’ve delt with roaches crawling around me while eating here, it’s every time I come in here and I finally decided to speak up because I’m actually disturbed. An health inspector needs to come in here asap! This is a disgusting and disappointing. workers should prioritize cleaning instead of being on their phones.
Bella
Açaí bowl is not filled, and barely any banana. Order wasn’t taken properly, but the girls fixed it for me. For the price of these bowls they should at least be filled and made properly.
Update: Tried a second time, never again. Save your money and go to another location. $1 for cacao nibs and they’re stingy as hell
… moreUpdate: Tried a second time, never again. Save your money and go to another location. $1 for cacao nibs and they’re stingy as hell
Dana Linares
When I entered the bathroom I felt that I was in the bathroom of the Manhattan subway. Very dirty and it’s only 10am.
… moreArlene Daigle
Service is HORRIBLE and staff don’t care about how the store looks. Bathroom is DISGUSTING and this is a food establishment
… moreApril Lee
Playa Bowls Nanuet is newly opened and as such, glitches are the norm for any new establishment especially in these trying times, when everyone has staff shortages. I was pleasantly surprised that although there are always lines, the wait wasn’t interminable. I manage a store right in the mall and time is of the essence for our short breaks. Everyone is working so hard behind the counter, giant kudos to them! As for the products, I have loved every single bowl and smoothie that I’ve tried, I’ve been there 5 times since they’ve opened and I’m addicted! I can’t wait for my next visit, so thankful there is a light, healthy, and delicious meal option in the mall!
… moreAnthony Lemus
The service has gone down hill, my bowls are barely filled now, i waited 30 minutes for a bowl while there barely anyone in the establishment and i see the workers like very laid back , ive been coming constantly and these new workers i see are not it , then they ask me if i was waiting on something like what!?! Waited to be asked if i was waiting on something. No longer coming in after my recent visits.
… more