Kendall Murray
The staff members were very pleasant and attentive. My bowl was great. I didn’t have any wait time for my bowl it was basically done right after I ordered. They paid great attention to the fact that I am allergic to bananas. Their service was super. I will definitely be back soon.
… moreOfficial Shanty
This was my first time trying Playa Bowls, and I had always wanted to give it a shot. The service was SLOW, came in nobody acknowledged us ! Then it took about 5 minutes before anyone took our order, and then we had to wait again to be called by name. On top of that, the store was freezing inside, which made it uncomfortable since it’s already so cold outside.
However, once I got my bowl, it was absolutely delicious and I really enjoyed it. Overall, the bowl was great, but the customer service definitely needs improvement.
… moreDi
Pura Vida Perfection today – strawberries, blue berries and accai in a bowl !!! Healthy menu with a beachy vibe. Lala, a team member, saved me $3 by plugging in my phone number – Thank you Lala!!! This Pura Vida was under $10 and delicious !!!
… moreDr. K. Orange-Jones
I never got my order. And you can’t get ANYONE on the phone to assist. I usually have no issues. But it’s a problem when you can’t get a human being on the phone. Now my card has been charged TWICE and I have nothing.
Edit 1/9 Thank you for responding. I will reach out directly. My card was charged twice but I received 1 refund. I’ll share proof. I truly appreciate your consideration. You exemplify what good customer service is. Thank you!
… moreY M
My grandson ordered 4 Playa bowls today 12/23 on the app with a $5 off promotion since it’s his birthday tomorrow
I paid for the order with a debit card it was delivered by Uber. Unfortunately
We only received 2 playa bowls out of the 4.
I have left several messages today along with the Irder number. and have not received one call back although the answering machine states to leave a message and we will call you back. I then ordered 2 more Playa bowls to compensate for the missing two.
This time I ordered through Grub Hub and received the items I ordered. I am owed for 2 missing Playa bowls. We also called the phone number affiliated with the driver. Good luck with that hah this is terrible service from the MONTCLAIR location!
… moreHelen Maverick
I loved the Valentine’s Day buy-one-get-one deal. It really made the day even more special! Will definitely be coming back.
… moreKarolina G
Not bad but I would appreciate if my bowl wasn’t melted the second it was made . If I’m paying almost $15 would be nice if it’s not melted . Kinda a waste of money should’ve just gotten a smoothie at McDonald’s.
… moreMiguel Poma evaristo
The attention is on the floor, I seriously recommend other playa bowls of Totowa or other places but not here, they have bad treatment I would not come back at all
… moreIcy Wayln
Food was really good and staff was very helping in suggestions with what to order! Had a very nice beach vibe!
… morekimberly ponte
i love playa bowls and i get it often from this specific location but today was not a good experience i ordered on doordash and got the pink flamingo pitaya bowl and added strawberries. normally it comes with just banana, blueberries, flax and honey. i picked up my bowl around 7:30 pm today and the men working there were kind but the service isn’t the issue. i opened my bowl to find a hair inside. truthfully, it made me sick to even look at. there was also a sprinkle of blueberries. only about 5 in there. very little granola too. for $13 i did expect a little bit more. regardless, i will still come to this location but definitely stay cautious.
… more